Climate Change Data

Environmental Metrics

ESG Focus Areas

• Economic Growth
• Our People
• Community & Environment

Environmental Achievements

• Diverting tonnes of food waste from landfill and reducing greenhouse gases by partnering with clients and investing in waste dehydrators.
• Increasingly focussed on using safe and environmentally friendly cleaning products, including chemical-free solutions.

Social Achievements

• Developed first formal Reconciliation Action Plan (RAP) to improve inclusion, respect, and development pathways for Aboriginal & Torres Strait Islander peoples.
• Entered a working partnership agreement with Codee Cleaning Services, an Indigenous owned and operated cleaning business, providing meaningful employment opportunities for Australia’s First People.
• Improved labour roster management resulting in a 1% increase in gross margin percentage.

Governance Achievements

• Board led governance program ensuring the business meets its legal, social and ethical obligations.
• Maintained accreditation to ISO 45001:2018 for Safety Management Systems, ISO 9001:2015 for Quality Management Systems, and ISO 14001:2015 for Environmental Management Systems.
• Reinforced prevention of Modern Slavery commitment by joining the Property Council’s informed 365 tech platform.

Climate Goals & Targets

Environmental Challenges

• Underlying revenue declined by 4.8% to $260.6 million due to a major contract expiry.
• EBITDA declined by $16.7m or 64.8% to $9.1m compared to the prior year, partly due to a decrease in COVID-19 government grant income.

Mitigation Strategies

• Secured several large blue-chip client contract renewals, strengthening market position.
• Welcomed several new clients and renewed and expanded contracts in various sectors.
• Improved labour roster management and consumable management strategies, increasing gross margin percentage from 14.3% to 15.3%.

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct ensuring sustainable procurement standards in relation to anti-corruption, labour management, the Modern Slavery Act and environmental impact

Climate-Related Risks & Opportunities

Opportunities

• Reducing greenhouse gases through waste management initiatives.

Sustainable Products & Innovation

• Waste dehydrators for converting organic waste into fertilizer.

Environmental Metrics

ESG Focus Areas

• Environmental Responsibility
• Social Responsibility
• Governance

Environmental Achievements

• Recycled waste volumes more than doubled in one month at a Perth shopping centre (from 429kg to over 1000kg).
• Diverted approximately 80,000 kilograms of food waste across two Victorian sites, saving 170 tonnes of greenhouse gas emissions.
• Used Tersano Aqueous Water chemical-free cleaning systems at multiple sites across Australia and New Zealand since 2017.

Social Achievements

• Millennium’s lost time injury frequency rate continues to outperform average industry rates significantly (8.61% vs 14.2% for Cleaning and 24.6% for Security).
• Reconciliation Australia endorsed Millennium’s Innovate Reconciliation Action Plan in March 2023.
• Partnership with Codee Cleaning Services, an indigenous-owned cleaning company, continues to evolve.

Governance Achievements

• Maintained accreditation to ISO 45001:2018 for Safety Management Systems, ISO 9001:2015 for Quality Management Systems, and ISO 14001:2015 for Environmental Management Systems.
• Wage Compliance Audit conducted by Intertek with no systemic issues identified.
• Lodged its Third Modern Slavery Statement with the Australian Border Force, identifying no specific examples of Modern Slavery.

Climate Goals & Targets

Environmental Challenges

• Continued labor shortages in the first half of FY23.
• Inflationary cost pressures in the second half of FY23.
• Completion of a major COVID-related government contract in the Security segment impacting earnings and gross profit.

Mitigation Strategies

• Corrective labor cost management initiatives improved gross profit margins from the second quarter of FY23.
• Successfully won new long-term contracts with ISPT, Newcastle Airport, and JVL Investment Group, among others.
• Continued organic growth strategy and diversification into new sectors.

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct addressing anti-corruption, labor management, environment, and Modern Slavery Act compliance.

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Tersano Aqueous Water chemical-free cleaning systems