U.S. Physical Therapy, Inc.
Climate Impact & Sustainability Data (2021, 2024)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Human Capital Management
- Patient Care
- Community Relations
- Governance
- Compliance
- Health and Safety
Environmental Achievements
- Improved operational efficiency in travel through video conferencing, reducing carbon footprint (unquantified)
Social Achievements
- 63% of clinical hires and 73% of all company hires were diverse by gender, race, or ethnicity in 2021
- Implemented a falls prevention program to reduce falls among patients and staff
- Financial hardship program for low-income patients
- Community outreach initiatives and charitable contributions
Governance Achievements
- Robust compliance function with a Chief Compliance Officer reporting to the CEO and Board
- Whistleblower policy
- Quarterly review of incidents by the Compliance Committee
Climate Goals & Targets
Environmental Challenges
- Competitive environment for clinical talent
- Maintaining compliance with healthcare regulations
- Improving racial diversity in the workforce
Mitigation Strategies
- Competitive compensation and benefits packages
- Robust compliance department and training programs
- Targeted recruitment at HBCUs and partnerships with universities
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB standards for Health Care Delivery, UN SDGs
UN Sustainable Development Goals
- UN SDG 8: Decent Work and Economic Growth
- UN SDG 3: Good Health and Well-being
The report highlights initiatives related to employee well-being, patient care, and community engagement, aligning with these SDGs.
Reporting Period: 2024
Environmental Metrics
ESG Focus Areas
- Human Capital Management
- Patient Care
- Community Engagement
- Governance
- Compliance
- Cybersecurity
- Environmental Risk Management
Environmental Achievements
- Improved operational efficiency reducing travel through video conferencing
- Compliance with CMS Emergency Preparedness Rule across all clinics
Social Achievements
- Reduced employee turnover rate in Subsidiary Partnerships from 39% in 2023 to 28% in 2024 (annualized through September 30, 2024)
- Increased diversity in clinical hires (61%) and all company hires (70%) in 2024
- Improved Reputation Score X™ from 757 to 794, with 480 clinics achieving an “Excellent” rating (800+)
- Increased Google ratings and reviews by 25% in the first six months of 2024, maintaining a 4.9-star rating
- Implemented employee survey with Gallup to improve workplace culture and retention
- Numerous community outreach initiatives and philanthropic endeavors by Subsidiary Partnerships
Governance Achievements
- Adoption of a Diversity Policy for the Board of Directors
- Implementation of a Clawback Policy for executive compensation
- Updated Code of Conduct for Employees and Officers
- Robust HIPAA Compliance Training program
- Established cybersecurity policies and an Incident Response Plan
- Compliance Committee oversight of compliance and cybersecurity
Climate Goals & Targets
Environmental Challenges
- Competitive environment for clinical talent leading to employee turnover
- Maintaining consistent cybersecurity practices across acquired Subsidiary Partnerships with legacy systems
- Varying business operations among Subsidiary Partnerships due to decentralized decision-making
Mitigation Strategies
- Competitive compensation and benefits packages, partner-centric environment, employee development programs, and community outreach initiatives to improve retention
- Deployment of infrastructure and products to safeguard networks and data, consistent cybersecurity approach across Subsidiary Partnerships
- USPH provides management and operational guidance and support services to Subsidiary Partnerships while allowing local decision-making
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB standards for Health Care Delivery, UN SDGs
UN Sustainable Development Goals
- UNSDG Standard 8: Decent Work and Economic Growth
- UNSDG Standard 3: Good Health and Well-Being
Initiatives related to human capital management, patient care, and community engagement contribute to these goals.