ManpowerGroup Inc.
Climate Impact & Sustainability Data (2016-2017, 2019, 2020, 2022, 2023)
Reporting Period: 2016-2017
Environmental Metrics
ESG Focus Areas
- Skills Gap
- Thought and Integrity Leadership
- High Performance & Collaborative Culture
- Employability & Community Investment
- Environment
- Human Rights
- Economic Performance
- Labor Practices and Decent Work
- Society
- Product Responsibility
Environmental Achievements
- Increased percentage of electricity from renewable sources to 15% in 2016 from 9% in 2014.
- Reduced waste not recycled to 3.127 tons in 2016 from 3.792 tons in 2015.
- Increased waste recycled to 4,897 tons in 2016 from 4,911 tons in 2015.
- Increased percentage of waste recycled to 68% in 2016 from 55% in 2015.
Social Achievements
- Connected over 3 million people to jobs in 2016.
- Invested $84M in employability programs in 2016.
- Upskilled 350,000+ individuals in 2016; more than 10% from under-represented populations.
- Launched Academy of Advanced Manufacturing with Rockwell Automation, upskilling veterans.
- Experis Tech Academy transitioned local workforce from declining textile jobs into high-tech motorsports manufacturing.
- Increased employee engagement index to 61% in 2016 from 60% in 2015.
- Increased employee retention to 78% in 2016 from 76% in 2015.
- 20% increase in women in key and executive leadership.
- 75% of employees engaged in professional development activity.
- 43% of management and leadership positions filled through internal promotions.
Governance Achievements
- Launched global sustainability credentialing program leveraging EcoVadis assessment platform. Gold or Silver rating in 12 markets.
- 10,750 supplier partners ($335M spend) committed to ManpowerGroup Supplier Code of Conduct.
- All employees trained on ethics policies (99% completion rate).
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: 90% of significant supplier spend in key markets committed to Supplier Code of Conduct by December 2015
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI G4 Sustainability Reporting Framework, core option, UN Global Compact
Certifications: ISO 9001, ISO 14001, OHSAS 18001, LEED, HQE, SA 8000 (various certifications at country level)
Third-party Assurance: External auditors for financial data; limited assurance for some environmental data
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Ethisphere’s World’s Most Ethical Companies
- Fortune’s World’s Most Admired Companies
- Dow Jones Sustainability Index
- FTSE4Good Index
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Human Capital
- Diversity & Inclusion
- Health & Safety
- Human Rights
- Ethics
- Information Security & Data Privacy
- Sourcing & Supply Chain
- Environment
Environmental Achievements
- Reductions in energy use and resulting emissions in offices through various initiatives.
- Reductions in the impact of business travel through investments in virtual platforms and other measures.
- Reductions in office waste through printing less and recycling.
Social Achievements
- Launched PowerYOU, a global skills portal, providing access to thousands of microlearning opportunities.
- Expanded MyPath to seven countries, providing 50,000 people with career advancement and skills development.
- Launched Manpower and Experis Academies in 10 key markets, helping thousands develop in-demand skills.
- Maintained high employee engagement scores.
- Achieved 59% of all management positions held by women globally.
- Continued progress in building a strong pipeline of diverse leaders and providing opportunities to diverse candidates.
Governance Achievements
- Maintained a strong and comprehensive global Code of Business Conduct and Ethics.
- Provided regular training on the Code and other issue-specific policies.
- Maintained a Global Ethics Hotline for reporting concerns.
- Consistently positive results in culture audits.
- Recognized by Ethisphere as a World’s Most Ethical Company for the 11th time.
Climate Goals & Targets
Environmental Challenges
- Skills shortages globally.
- Disproportionate impact of COVID-19 on some communities.
- Supply chain disruptions due to COVID-19.
- Rising frequency and sophistication of cyber-crimes.
Mitigation Strategies
- Investing in upskilling and reskilling programs for employees and associates.
- Providing additional tools, technology, and training for remote working during COVID-19.
- Continuing critical transformation projects with strategic suppliers during COVID-19.
- Implementing a comprehensive global information security framework and regular employee awareness programs.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct based on UN Global Compact, ILO Declaration, and Athens Ethical Principles.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards, SASB Standards
Certifications: ISO 14001, ISO 45001
Awards & Recognition
- World’s Most Ethical Company (Ethisphere)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- People & Prosperity
- Planet
- Principles of Governance
Environmental Achievements
- Reduced Greenhouse Gas (GHG) emissions 26% from 2019 and 37% over 2018 baseline (64,360 to 102,373 tCO2e)
Social Achievements
- Strengthened anti-racist stance and commitment to diversity, equity, inclusion and belonging (DEIB)
- Reached 60,000 associates per month across 14 markets through our MyPath ®program helping people boost their employability and earning potential.
- Achieved all-time high employee engagement of 63%
Governance Achievements
- Established Executive Steering Committee with oversight and accountability for global ESG strategy and progress
- Published our stakeholder engagement model and reported on issues most material to us and where we can make the most impact
- Completed 10th CDP response and aligned reporting to Global Reporting Initiative (GRI), Sustainability Accounting Board (SASB) and World Economic Forum IBC Stakeholder Capitalism Metrics reporting frameworks
Climate Goals & Targets
- Achieve Net Zero by 2050 or earlier
- Reduce emissions 50%+ across all scopes by 2030
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI, SASB, CDP, World Economic Forum IBC Stakeholder Capitalism Metrics
Certifications: ISO 14001
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- World’s Most Ethical Company by Ethisphere
- Dow Jones Sustainability Index
- EcoVadis ratings
- Best Place to Work awards
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity, Equity, Inclusion & Belonging (DEIB)
- Employability and Prosperity
- Ethical Business Conduct
- Responsible AI
Environmental Achievements
- Reduced direct emissions (Scope 1 and 2) by 32% compared to the 2019 baseline.
- Procured renewable electricity in key markets (Australia, France, Japan, Spain, UK).
- Added more than 300 EVs to the fleet in six countries.
- Saved 1,225 tCO2e through the purchase of renewables.
Social Achievements
- Expanded Manpower MyPath® and Experis Academy programs, impacting over 230,000 lives.
- Partnered with InnoEnergy to train 800,000 workers for green jobs in Europe by 2025.
- Committed to training, upskilling, or placing 10 million people for green jobs by 2030.
- Pledged to train and place over 45,000 refugees in jobs in Europe over three years.
- Launched programs to advance disability inclusion and LGBTQ+ employment in several countries.
- Trained 3,700 recruiters to become Talent Agents providing personalized career guidance.
Governance Achievements
- Developed comprehensive guidelines for ethical and responsible use of artificial intelligence (AI).
- Maintained recognition as one of the World’s Most Ethical Companies by Ethisphere for the 14th time.
- Earned new EcoVadis ratings in 8 countries and globally.
Climate Goals & Targets
- Reach net-zero emissions by 2045 or sooner.
- Procure 100% renewable energy in key markets by 2030.
- Train, upskill, or place 10 million people for green jobs by 2030.
- Achieve 50% women in global leadership roles by 2025.
Environmental Challenges
- Increased direct emissions due to employees returning to the workplace.
- Increased value chain emissions due to an uptick in business activity and business travel resuming.
- Data quality and calculation methodology improvements needed.
Mitigation Strategies
- Implementing data quality and calculation methodology improvements.
- Developing an Energy Sobriety Plan in France to improve energy efficiency.
- Implementing a Mobility Plan in Belgium to incentivize green commuting options.
- Leveraging Eco Responsible Travel Policy to minimize business travel.
- Engaging suppliers to reduce GHG footprint and set reduction targets.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Code of Conduct outlining expectations around business principles, culture, social responsibility, and sustainability.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Evolving government regulations and client expectations
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI Standards, SASB, World Economic Forum (WEF) Stakeholder Capitalism Metrics, UN Global Compact
Certifications: ISO 14001 (in some markets), ISO 27001 (in some data centers and country operations)
Third-party Assurance: Financial reporting assured by an external auditor.
UN Sustainable Development Goals
- Not disclosed
Aligns with UN Sustainable Development Goals (SDGs).
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- World’s Most Ethical Companies (14th time)
- Best place to work in the U.S. by the Disability Equality Index (8th consecutive year)
- America’s Climate Leaders 2023 by USA Today
- America’s Most Responsible Company 2023 (and 2024)
- Wall Street Journal’s Top 250 Best-Managed Companies
- DJSI for 14 consecutive years
- A- rating in the Carbon Disclosure Project
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity, Equity, Inclusion, and Belonging (DEIB)
- Ethical AI
- Green Jobs
- Refugee Employment
- Corporate Governance
Environmental Achievements
- Reduced direct emissions by 2% from 2022 to 2023.
- Global Headquarters in Milwaukee, Wisconsin is now 100% powered by renewable electricity.
- Reduced gas-powered fleet and increased EV fleet to more than 500 vehicles.
- Achieved a Platinum medal in the 2023 EcoVadis assessment (top 1%).
Social Achievements
- Impacted nearly 30,000 refugees globally in 2023 (85% increase from 2022).
- More than 240,000 people across 12 countries are learning new skills through Manpower’s MyPath platform.
- Working to train, develop and place up to 10M people into green jobs by 2030.
- Executive Leadership Team includes 30% women, 40% racially diverse, and 70% non-US born members.
Governance Achievements
- Recognized as one of the World’s Most Ethical Companies by Ethisphere for the 15th time.
- Honored by the Human Rights Campaign as one of the best places to work for LGBTQ+ equality.
- Continued to update comprehensive ethical AI guidelines.
Climate Goals & Targets
- Net-zero emissions by 2045 or sooner.
- Reduce absolute scope 1 and 2 GHG emissions by 60% by 2030.
- Reduce absolute scope 3 emissions by 30% by 2030.
- Train, develop and place up to 10M people into green jobs by 2030.
- Reduce water consumption (specific target not explicitly stated)
- Convert 35 branch offices in the US to renewable electricity by end of 2024.
Environmental Challenges
- Reducing Scope 3 emissions (value chain emissions)
- Addressing the global talent shortage
- Ensuring ethical and equitable use of AI
Mitigation Strategies
- Launched a supplier engagement pilot to better understand and reduce emissions from largest suppliers.
- Investing in upskilling and reskilling programs (Manpower MyPath, Experis Academy).
- Convened AI New Projects Review Committee to review innovations against ethical and equity priorities.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC, Stakeholder Capitalism Metrics (SCM)
Certifications: ISO 14001, ISO 27001 (in key markets)
Third-party Assurance: Financial reporting assured by external auditor
UN Sustainable Development Goals
- Not disclosed
Adopted the UN’s 17 Sustainable Development Goals (SDGs), with particular emphasis on those we can impact most.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- World’s Most Ethical Companies (Ethisphere)
- Best Places to Work for LGBTQ+ Equality (Human Rights Campaign)
- TIME’s World’s Most Sustainable Companies