Climate Change Data

Environmental Metrics

ESG Focus Areas

• Human Rights
• Labor Standards
• Environment
• Anti-Corruption
• Employee Well-being
• Diversity and Equal Opportunities
• Environmental Responsibility
• Societal Responsibility
• Business Ethics

Environmental Achievements

• Reduced energy consumption through server virtualization (cutting the number of physical servers by two-thirds), use of laptops instead of desktops, and migration to Microsoft Azure (estimated 20 tonnes of CO2 avoided in 2020)
• Implemented environmentally friendly building practices (insulation standards, motion detection switches)

Social Achievements

• Implemented various initiatives to attract and retain talent (investment in training, involvement with universities, work-life balance initiatives, equal treatment measures)
• Promoted employee well-being (access to sports facilities, part-time work options, international job opportunities)
• Supported local communities through sponsorship of social and cultural activities, participation in regional economic development clusters, higher education involvement, and support for non-profit organizations

Governance Achievements

• Adopted the X Principles of Corporate Governance of the Luxembourg Stock Exchange
• Adhered to the Ten Principles of the United Nations Global Compact
• Adopted an Ethical Charter outlining key values and principles

Climate Goals & Targets

Environmental Challenges

• Slight drop in revenue due to COVID-19 pandemic and order postponements
• Risks related to the performance of fixed-price projects
• Challenges in hiring personnel due to strong organic growth
• Risks related to technological obsolescence
• Risks related to system security and protection
• Risks related to ethics and legal compliance
• Foreign-currency risk

Mitigation Strategies

• Overhaul of working methods, including introduction of teleworking to mitigate COVID-19 effects
• Industrial methodological approach for fixed-price projects (ISO 9001 compliance, quality assurance system)
• Investment in training, university partnerships, work-life balance initiatives, and equal treatment measures to attract and retain talent
• Annual investment in R&D, software upgrades, and acquisitions to minimize technological obsolescence
• Outsourcing infrastructure upkeep and backup storage, civil liability insurance, and leveraging know-how to manage system security risks
• Ethical Charter, internal control system, and Finance Department with chartered accountancy and statutory auditing expertise to address ethical and legal compliance risks
• Cautious policy for managing market risks, particularly foreign-currency risk

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Use of approved suppliers for paper recycling

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact

Certifications: ISO 9001, Imprim'vert (green printing)

Third-party Assurance: Not disclosed

Environmental Metrics

ESG Focus Areas

• Climate change
• Gender diversity
• Social responsibility
• Business ethics
• Governance

Environmental Achievements

• Power consumption per employee down by 22% after two years of implementing energy reduction policies.
• 60% of energy consumed was green.
• 97% of IT equipment recycled.
• 80% of waste recycled.
• 92% of purchases from local suppliers (excluding IT equipment).

Social Achievements

• Increased proportion of women in the workforce to 42%.
• Initiatives supporting women's interests in Europe and Africa (e.g., integrating 300 women annually into Senegalese society through football).
• Recruitment of refugees in partnership with Powercoders.
• Partnerships with NGOs like the Red Cross, Terre des Hommes, Médecins Sans Frontières, and UNICEF.
• Mentoring program for young students in the UK, Lebanon, and France.

Governance Achievements

• Established a Governance, Ethics and Responsibility Committee in 2021.
• Adherence to the UN Global Compact's 10 principles.
• Majority of subsidiaries are ISO 27001, ISO 9001, and ISO 20000 certified.
• Implementation of an Ethical Charter.

Climate Goals & Targets

Environmental Challenges

• Risks related to the performance of fixed-price projects.
• Risks related to hiring personnel due to strong organic growth.
• Risks related to technological obsolescence.
• Risks related to system security and protection.
• Risks related to ethics and legal compliance.

Mitigation Strategies

• Industrial methodological approach to guarantee results within budget and schedule.
• Quality assurance system with ISO 9001 compliance.
• Investment in training and talent retention.
• Partnership with external company for infrastructure upkeep and backups.
• Civil liability insurance.
• Three-year plan to enhance IT system security and governance (including ISO 27001 accreditation).
• Ethical Charter and Anti-Bribery Policy.

Supply Chain Management

Responsible Procurement

• Favoring local suppliers and service providers.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact

Certifications: ISO 27001, ISO 9001, ISO 20000

Third-party Assurance: Mazars Luxembourg

Environmental Metrics

ESG Focus Areas

• Governance
• Social
• Environmental

Environmental Achievements

• Reduced greenhouse gas emissions; implemented electric vehicle policy since 2016; reduced energy consumption through various measures (presence detectors, better insulation, reuse of data center heat); increased lifespan of equipment; improved management of e-waste and paper/cardboard waste; maximized use of digital tools to reduce paper use; moving towards server virtualization and data center hosting.

Social Achievements

• Partnership with Dakar Sacré-Cœur (DSC) for societal and sports project focusing on women's football and education; employment of refugees for one-off contracts; partnerships with Red Cross, Terre des Hommes, Médecins Sans Frontières, and UNICEF; help for people with disabilities; coaching young students through mentoring programs; various targeted actions throughout the year (charity races).
• 48% of employees completed internal or external training in 2022; average training time was nine days per person; staff turnover of 9.9% in 2022; 707 gross hires in 2022; 32 nationalities in the workforce; 46% women.

Governance Achievements

• Adherence to the X Principles of Corporate Governance of the Luxembourg Stock Exchange; established an Audit Committee, Remuneration Committee, and Appointments, Governance, Ethics and Corporate Responsibility Committee; implemented a supplier code of conduct; implemented a responsible purchasing policy; maintained regular contact with investors; high Board member attendance (93%).

Climate Goals & Targets

Environmental Challenges

• Reducing carbon footprint and achieving carbon neutrality by 2030; increasing the proportion of women in the company; achieving gender parity among BU directors within seven years; increasing female representation on the Executive Management Committee.

Mitigation Strategies

• Implemented various initiatives to reduce energy consumption and emissions; implemented a policy to prioritize women's recruitment where skills are equal; undertaking internal promotions coupled with training to achieve gender parity; proposing female directors to the General Meeting.

Supply Chain Management

Responsible Procurement

• Supplier code of conduct; responsible purchasing policy based on fair treatment, transparent selection of suppliers, and consideration of social and environmental criteria.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact

Certifications: ISO 27001, ISO 9001:2015, ISO 20000-1:2018, ISO 14001 (Sword Ping Network Solutions)

Environmental Metrics

ESG Focus Areas

• Climate Change

Environmental Achievements

• Managing electrical and electronic equipment waste. Donated laptops to charity.
• Maximising the use of digital tools to reduce paper use and improve efficiency.
• Review of energy contracts with one premises changing energy contract to a renewable energy supplier.
• Review provision of office space with emphasis on more energy efficient premises.
• Replaced inefficient lamps with low-energy LEDs.
• Expanded video conferencing, home-working and online meetings.

Climate Goals & Targets

Environmental Challenges

• Reducing baseline electricity consumption

Mitigation Strategies

• Set targets for 2025 following our 2 year baseline energy consumption analysis
• Continue to evolve and install low energy lighting across our building stock
• Reviewing supply contracts to determine feasibility of renewable energy. This includes working with landlords of our existing serviced offices to request that they move to renewable energy

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Greenhouse Gas Protocol (GHG)