Climate Change Data

The Langham, London

Climate Impact & Sustainability Data (2021)

Reporting Period: 2021

Environmental Metrics

ESG Focus Areas

  • Environment
  • Community
  • Colleagues
  • Governance

Environmental Achievements

  • Achieved EarthCheck Platinum certification for the 2nd consecutive year (2020 and 2021), becoming the first hotel in the UK and first luxury hotel in Europe to achieve this.
  • Regional leaders in energy consumption, greenhouse gas emissions, and waste to landfill in 2018 and 2019 (based on EarthCheck Benchmarking audit).
  • First hotel in Europe to install the Orea food waste digester system in September 2018, reducing carbon footprint.
  • Zero waste to landfill waste management system.

Social Achievements

  • Annual community program enabling colleague participation in volunteering and fundraising activities, focusing on Barnardo's and KIDS charities.
  • Partnership with Plan Zheroes for food donations to charities.
  • Support for charities including Passage for the homeless, Barnardo's, KIDS, and DEBRA.
  • Partnership with Room to Reward charity, rewarding charity volunteers.
  • Cycle-to-Work loan scheme and bicycle parking for colleagues.
  • Hotel-owned bicycles available to guests.
  • CONNECT Meetings offering sustainable meeting solutions.

Governance Achievements

  • Compliance with all existing legislation.
  • Implementation of international best practice and innovative solutions to reduce environmental and social risks.
  • Appointment of Director of Health, Safety, Security and Environment to coordinate the hotel's CONNECT program and head the CONNECT committee.
  • Adherence to LHG anti-corruption Code of Conduct.

Climate Goals & Targets

Short-term Goals:
  • 3% annual reduction in energy consumption per guest night by 31/12/22
  • 3% annual reduction in water consumption per guest night by 31/12/22
  • 76% annual onsite solid waste recycling by 31/12/22
  • 300 hours colleague participation in company community events by 31/12/22
  • Participation in quarterly global LHG CONNECT events by 31/12/22
  • Achieve EarthCheck Platinum Certification for the 3rd year by 31/07/22

Environmental Challenges

  • COVID-19 pandemic significantly impacted operations, limiting services and reducing occupancy and revenue, affecting sustainable and environmental plans and goals for 2021.
Mitigation Strategies
  • Setting environmental and sustainability objectives for 2022, dependent on pandemic developments (e.g., reduction in energy and water consumption per guest night, solid waste recycling percentage, colleague participation in community events, maintaining EarthCheck Platinum Certification).

Supply Chain Management

Responsible Procurement
  • Using local suppliers wherever possible
  • Purchasing locally produced environmentally sustainable products
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: EarthCheck

Certifications: EarthCheck Platinum, Green Tourism Gold

Third-party Assurance: EarthCheck

Awards & Recognition

  • Cateys award for Most Sustainable Hotel in the UK (November 2019)