Climate Change Data

Environmental Metrics

ESG Focus Areas

• Community Development
• Financial Inclusion
• Diversity, Equity, and Inclusion
• Employee Well-being
• Environmental Sustainability

Environmental Achievements

• Not disclosed

Social Achievements

• Launched LIFT United program to improve financial literacy and access to car loans for ALICE families.
• Partnered with Clarifi to expand homeownership opportunities in Philadelphia.
• Supported Bucks County Community College's Center for Advanced Technologies and Montgomery County Community College's MontcoWorks Apprenticeship Program to address skills gap.
• Organized a Day of Service with 300+ team members volunteering at 15 nonprofits, contributing $100,000.

Governance Achievements

• Established Employee Resource Groups (ERGs) to foster diversity and inclusion.
• Marketing team won a national award for its community outreach campaign.

Climate Goals & Targets

Environmental Challenges

• Record-breaking increase in fraud attempts against customers.

Mitigation Strategies

• Increased customer education on financial safety and fraud prevention.
• Leveraged interdepartmental collaboration to detect and mitigate fraud attempts.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Commitment to sourcing from women- and minority-owned businesses

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Access Checking Account

Awards & Recognition

• Public Relations and Marketing Excellence – External Campaign of the Year Award
• Faces of Philanthropy award

Environmental Metrics

ESG Focus Areas

• Community Development
• Homeownership
• Economic Self-Sufficiency
• Environmental Sustainability
• Financial Literacy

Environmental Achievements

• Not disclosed

Social Achievements

• Launched Home Opportunity Mortgage program, lending over $3.3 million to qualified homebuyers.
• Partnered with Clarifi, supporting over 200 Philadelphians in improving their financial health.
• Donated $100,000 to the Urban League of Philadelphia to support first-time homebuyer programs and entrepreneurship.
• Annual Day of Service with over 300 team members volunteering over 1,000 hours and $150,000 in charitable contributions.
• Bank-wide fundraising campaign raised $71,529.96 for United Way of Bucks County.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Rise in online account takeovers, unauthorized payments, and fake accounts.
• Combination of old and new fraud techniques, exacerbated by stolen PII.

Mitigation Strategies

• Digital bill paying system to avoid stolen mail.
• Routine account review for suspicious activity.
• Front-line teams as best defense for detecting fraudulent checks.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Philadelphia Inquirer Top Workplaces, Philadelphia Business Journal Faces of Philanthropy, Business Intelligence Group Public Relations and Marketing Excellence Award