Climate Change Data

Environmental Metrics

ESG Focus Areas

• Women Empowerment
• Menstrual Health Awareness & Access
• Sustainable Fashion
• Employee Well-being
• Diversity & Inclusion

Environmental Achievements

• Reduced waste through revised partition details for new stores (70% less cladding material), recycled store fixtures, and minimized scope of works in renovations.
• Installed solar rooftops at various stores for energy generation.
• Implemented IOT-based automation for energy optimization at 18 stores.

Social Achievements

• Launched ‘No Questions Asked’ menstrual leave policy for female employees.
• Organized breast and cervical cancer awareness sessions for female employees.
• Organized mental health workshops for employees.
• Increased representation of Persons with Disabilities and LGBTQIA+ community in the workforce (targeting 2% by FY2023).

Governance Achievements

• Implemented a robust risk management system.
• Established a Vigil Mechanism/Whistle Blower policy.
• Complied with Secretarial Standards issued by the Institute of Company Secretaries of India.

Climate Goals & Targets

Environmental Challenges

• Accelerated technology adoption in the retail industry.
• Inadequate availability of skilled workforce.
• Increased cost of operations.
• High competition in the retail market.
• Subsequent waves of COVID-19.
• Increased inflation.

Mitigation Strategies

• Implemented several supply chain and digital initiatives, including an agile model, and the use of analytics-based planning tools for improved product management.
• Strengthened management team with expertise in e-commerce, marketing, and supply chain.
• Focused on cost and cash flow improvement strategies, and creating digital sales channels.
• Improved price-value equation of products and provided higher-quality consumer services.
• Strengthened brand portfolio through investment in product quality, designs, marketing, and distribution.
• Expanded nationwide footprint across all shopping channels.

Supply Chain Management

Responsible Procurement

• Working with MSME vendors.

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Eco-friendly products in some categories

Awards & Recognition

• 2nd Best Large Retail Company by Ambition Box
• 14th Best Large Company by Ambition Box
• Indian Retail Champions Best Departmental Store Award- RAI

Environmental Metrics

ESG Focus Areas

• Energy Conservation
• Sustainable Sourcing
• Waste Reduction
• Employee Well-being
• Human Rights
• Stakeholder Engagement

Environmental Achievements

• Reduced electricity consumption resulting in a reduction of CO2 gas emissions by 384 tonnes.
• Collected and recycled 1108 MT of plastic under EPR guidelines.
• Implemented IOT solutions for electricity saving in 60 stores.
• Saved emissions to the tune of 43,584 kgs through sustainable fabric usage.

Social Achievements

• Introduced Menstrual Leave for all female employees.
• Provided Work from Home (WFH) facility to maintain work-life balance.
• Tied up with an agency for mental wellness support.
• Regular Health Check-ups conducted for employees.

Governance Achievements

• Periodic updates to Board of Directors and KMPs on ESG matters.
• Robust Whistleblower policy in place.
• Zero tolerance towards bribery and corruption.

Climate Goals & Targets

Environmental Challenges

• Limited ability to impact environmental sustainability due to the nature of the retail business (no manufacturing plants).

Mitigation Strategies

• Implementing IOT solutions for energy efficiency.
• Sustainable sourcing of fabrics for private brands.
• Waste recycling initiatives.
• Use of CNG/Electric vehicles for logistics.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Working with MSME vendors.
• Contractual obligations for vendors to comply with human rights requirements.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Great Place to Work

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Sustainable fabrics for private labels, eco-friendly packaging.

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced petroleum-based plastic consumption from 25 tonnes to 13 tonnes, projecting a 44% reduction in CO2 emissions.
• Reduced total energy consumption from 2,91,710 GJ to 2,78,213 GJ.

Social Achievements

• Launched ‘WE Care: Happiness & Wellness’ programme for employee well-being.
• Shoppers Stop was honoured as India's Top 10 Best Workplaces in Retail 2024, Top 40 in Health & Wellness 2023, and Best Workplaces™ for Women 2023 by the Great Places to Work® Institute (India).

Governance Achievements

• Implemented robust risk management system.
• Upholds highest standards of integrity, transparency, and accountability in corporate governance practices.

Climate Goals & Targets

Environmental Challenges

• Intensifying competition
• Inflation
• Threats of deep discounts
• Inadequate availability of skilled workforce
• Supply chain disruptions

Mitigation Strategies

• Premiumisation strategy
• Omnichannel presence
• Data analytics for personalised experiences
• Comprehensive talent management programme
• Robust supply chain management practices

Supply Chain Management

Responsible Procurement

• Stringent Supplier Code of Conduct
• Regular third-party audits
• Training on ethical practices
• Transparent reporting systems
• Enhanced supply chain traceability
• Collaborative supplier relationships

Climate-Related Risks & Opportunities

Physical Risks

• Unpredictable weather patterns
• Extreme weather events

Opportunities

• Energy-efficient practices
• Renewable energy sources

Sustainable Products & Innovation

• Private label products made from sustainable fabrics

Awards & Recognition

• India's Top 10 Best Workplaces in Retail 2024
• Top 40 in Health & Wellness 2023
• Best Workplaces™ for Women 2023