Climate Change Data

Environmental Metrics

ESG Focus Areas

• Conflict Minerals

Governance Achievements

• Implemented a due diligence process conforming to the OECD Guidance, engaging with Tier 1 suppliers using the EICC-GeSI template to collect information on conflict minerals sourcing.

Climate Goals & Targets

Environmental Challenges

• Determining the smelters and refiners through which certain conflict minerals were processed.
• Determining the countries of origin and specific mines of certain conflict minerals.
• Low supplier response rate for RCOI and due diligence processes.

Mitigation Strategies

• Continued assessment of conflict minerals in the supply chain.
• Employee and supplier education on Conflict Minerals Policy.
• Increased efforts to improve the response rate for RCOI and due diligence processes.
• Comparison of supplier survey results with independent conflict-free smelter validation programs.

Supply Chain Management

Responsible Procurement

• Engaging with Tier 1 suppliers to collect information regarding the presence and sourcing of conflict minerals.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas

Environmental Metrics

ESG Focus Areas

• Corporate Governance and Ethics
• Investing in People
• Driving Social Impact
• Reducing Environmental Impact

Environmental Achievements

• 19% reduction in Scope 1 and 2 GHG emissions in fiscal 2022 compared to fiscal 2018 baseline
• 7,813 reduction in MWh of energy in fiscal 2022 compared to fiscal 2018 baseline
• Approximately 28.7 metric tons of device and component waste diverted from landfills in fiscal 2022 through refurbished device and parts programs

Social Achievements

• 97% global employee participation in fiscal 2022 employee engagement survey
• Introduction of new company-sponsored Colleague Resource Groups
• Development of diversity, equity and inclusion programs and practices
• Expanded benefits to include hybrid work model, enhanced critical healthcare services access, flexible time-off policy, and employee assistance program

Governance Achievements

• Active shareholder engagement (outreach to over 52% of shares outstanding)
• Annual say on pay advisory vote with over 94% approval
• Implementation of a robust performance management review process
• Annual Code of Conduct training for 98% of global employees

Climate Goals & Targets

Environmental Challenges

• Climate change risks to operations and supply chain (increased energy and transportation costs, reduced material availability, potential for natural disasters)
• Competition for key personnel

Mitigation Strategies

• Business continuity plans to address supply chain interruptions and site-level disruptions
• Resilient global manufacturing and supply chain operations (multiple distribution centers, multi-source arrangements, localization of supply and distribution)
• Continuous talent development, training, and succession planning; competitive compensation and flexible benefits offerings

Supply Chain Management

Supplier Audits: 100% of highest priority suppliers annually; approximately one-third of direct supplier base annually

Responsible Procurement

• Expectations for Suppliers statement reinforcing ethical practices, quality, environmental protection, health and safety, and social responsibility

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters

Transition Risks

• Increased energy and transportation costs; reduced material availability; regulatory changes

Reporting Standards

Frameworks Used: GRI, SASB

Certifications: ISO 13485, ISO 27001

Sustainable Products & Innovation

• Refurbished devices and spare parts