Grupo Ezentis, S.A.
Climate Impact & Sustainability Data (2019, 2020)
Reporting Period: 2019
Environmental Metrics
Total Carbon Emissions:34,453 tCO2e
Scope 1 Emissions:32,761 tCO2e
Scope 2 Emissions:1,159 tCO2e
Scope 3 Emissions:532 tCO2e
Total Energy Consumption:597,521 GJ
ESG Focus Areas
- Transparency, ethical principles, and good governance
- Talent management
- Occupational Health and Safety
- Closeness and responsibility to the client
- Digital transformation
- Commitment to society
- Minimization of environmental impact
Environmental Achievements
- Reduced carbon footprint by 9% compared to 2018
Social Achievements
- Substantial improvement in overall Accident Frequency Index (-15% compared with 2018)
- Over 400,000 hours of technical and Occupational Health and Safety training
- 98% of suppliers are local
Governance Achievements
- Ezentis is one of only five listed companies complying with 100% of the CNMV Good Governance Code recommendations
Climate Goals & Targets
Long-term Goals:
- Promoting assimilation of the IT Security Culture
- Share knowledge and promote a cultural change
Medium-term Goals:
- Achieve a level of cybersecurity maturity greater than 3
- Obtain ISO 27000 certification
- Transformation of the current purchasing model to optimize and leverage cost reduction
Short-term Goals:
- Reduce the accident frequency rate
- Update the materiality analysis for non-financial issues
- Devise a specific Climate Change policy
- Launch an Awareness Plan for employees
Environmental Challenges
- High rate of contagion of the COVID-19 virus affecting workers
- Need to adapt to the changing social and environmental reality
- Continuous acquisition of companies hampering setting common environmental policies
Mitigation Strategies
- Implemented a quick action protocol for COVID-19 including travel restrictions, video conferencing, work flexibility, and protective measures
- Developed a Sustainability Master Plan 2020-2022
- Set the objective of obtaining ISO 14001:2015 certification for companies without certified environmental management systems
Supply Chain Management
Responsible Procurement
- 98% of suppliers are local
- Group Procurement Procedure
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards (Essential option)
Certifications: ISO 45001 (in some operations), ISO 14001 (in some operations), ISO 9001 (in some operations), NORSOK S006 (Ezentis Colombia)
UN Sustainable Development Goals
- SDG 4
- SDG 8
- SDG 10
Collaboration with Pather Nostrum in Chile
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:30,922 tCO2e/year
Total Energy Consumption:488,858 GJ/year
ESG Focus Areas
- Transparency, ethical principles and good governance
- Talent management
- Health and Safety at Work
- Customer proximity and responsibility
- Digital transformation
- Commitment to society
- Minimisation of environmental impact
Environmental Achievements
- Reduced carbon footprint by -10% compared to 2019 and -18% accumulated in the period 2018-2020
- Reduced energy consumption by -18% compared to 2019
- Reduced emissions from business travel by -75%
- Zero hazardous substance spill incidents
- Zero significant fines or penalties for non-compliance with environmental regulations
Social Achievements
- Substantially reduced the Global Accident Frequency Rate (-7.8% compared to 2019)
- Reduced voluntary turnover rate to 11%
- Increased percentage of permanent contracts by 3 percentage points compared to 2019
- More than 70,000 hours of OSH training for employees
- #UnGestoUnAlimento campaign raised 3,469 euros for the Madrid Food Bank
Governance Achievements
- Complies with the CNMV's Good Governance Code recommendation of 40% women on the Board by 2022
- Approval of the Sustainability Master Plan 2020-2022
- Creation of a Sustainability Committee
- Approval of a new Sustainability Policy
- Implementation of a Code of Ethics and Conduct
Climate Goals & Targets
Long-term Goals:
- Gradually obtain ISO 27000 Certification in all Group companies
- Automation and consolidation of IT security tools
Medium-term Goals:
- Launch of an Employee Awareness Plan in 2021
- Continuous training in cybersecurity for employees
- Obtain a cybersecurity maturity level higher than 3 according to the global CMM standard
Short-term Goals:
- Maintain current certifications and achieve PARERA Certification in ISO 9001, 14001 and 45001
- Decrease accident frequency and severity by 10%
- Keep at least 90% of field staff accredited
Environmental Challenges
- COVID-19 pandemic impact on operations and revenue
- Reduced activity due to government restrictions in several countries
- Adverse currency conditions impacting financial results
- Maintaining high safety standards during the pandemic
- Cybersecurity threats
Mitigation Strategies
- Declared as an essential service in all operating markets
- Implemented highest safety measures to protect employees
- Enabled employees to work from home
- Developed specific bodies for monitoring and decision-making (Global and Local Committees)
- Implemented cybersecurity awareness campaigns and training
Supply Chain Management
Responsible Procurement
- Principles of Responsible Procurement policy approved in March 2021
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards (Core option)
Certifications: OHSAS 18001 and/or ISO 45001 (in Brazil Energy, Chile, Colombia, Spain and Peru), NORSOK S006 (Ezentis Colombia)
UN Sustainable Development Goals
- SDG 3 (Good Health and Well-being)
- SDG 13 (Climate Action)
Ezentis' activities contribute to these goals through its commitment to occupational health and safety, and its efforts to reduce its carbon footprint.