Climate Change Data

Environmental Metrics

ESG Focus Areas

• Good Corporate Governance
• Corporate Social Responsibility
• Environmental Impact Management
• Human Resources and Employment
• Social and Community Empowerment

Social Achievements

• Launched BahuMembahu program to help communities affected by the COVID-19 pandemic.
• Synergized with Kemenkop UKM to promote Balinese Handicrafts.

Governance Achievements

• Obtained PCI DSS v3.2.1 certification.
• Established a Code of Conduct (CoC).

Climate Goals & Targets

Environmental Challenges

• Covid-19 pandemic impacting economic stability and consumer purchasing power.
• Business closures among merchants using Cashlez services.
• Risk of technology development and the need to adapt to changing customer needs.
• Compliance risk due to regulations from OJK and BI.
• Risk of discontinued cooperation with third-party payment providers.
• Operational risks from internal processes, human error, system failures, and external events.
• Legal risks from lawsuits and juridical weaknesses.
• Risk of system security attacks from hackers.
• Risk of unachieved projections affecting investor confidence.
• Strategic risks from inaccurate strategic decisions and lack of responsiveness to external changes.
• Reputation risk from negative perceptions or publications.

Mitigation Strategies

• Innovation and development of products and services to meet customer needs.
• Consolidation with stakeholders and relevant policymakers to ensure regulatory compliance.
• Development of alternative sourcing strategies (not explicitly stated, but implied).
• Implementation of efficiency measures (not explicitly stated, but implied).
• Strict internal control system to monitor performance and ensure risks are within tolerance limits.
• Establishment of supervisory committees (Audit Committee, Nomination and Remuneration Committee).
• PCI DSS certification to enhance system security.
• Proactive risk management through prevention, mitigation, and risk transfer.
• Continuous improvement of risk management framework.
• Compliance with legal obligations and agreements.
• Positive communication with stakeholders through press releases.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Digital Literacy for MSMEs
• Information Security
• Corporate Social Responsibility

Social Achievements

• Won the Silver Champion Bisnis Indonesia Corporate Social Responsibility Award (BISRA) 2022 for contributing to increasing digital literacy for MSMEs during the COVID-19 pandemic.
• Launched the #BahuMembahu program, collecting Rp 40,166,000 in donations for social causes.

Governance Achievements

• Obtained ISO 27001:2013 certification for information security management system.
• Obtained PCI DSS v 3.2.1 certification for information and technology systems.
• Restructured the Board of Directors and Board of Commissioners.

Climate Goals & Targets

Environmental Challenges

• Many MSMEs did not fully recover from the Covid-19 pandemic, leading to non-performing receivables and decreased Gross Transaction Value (GTV).
• Unfavorable investment climate.

Mitigation Strategies

• Implemented cost optimization and efficiency measures.
• Focused on increasing partnership cooperation with MSMEs and large groups.
• Collaborated with Kemenparekraf, Regional Development Banks, and local governments.
• Improved business fundamentals (finance, operations, HR, governance).

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Silver Champion Bisnis Indonesia Corporate Social Responsibility Award (BISRA) 2022

Environmental Metrics

ESG Focus Areas

• Digital Literacy for MSMEs
• Corporate Social Responsibility (CSR)
• Information Security

Social Achievements

• Cashlez Berbagi event, sharing happiness with orphans.
• Joint Shopping and Iftar with Cashlez & Orphans at Transmart.
• Qurban Eid al-Adha donation to the community.
• Donation of medical equipment to a veteran of the Republic of Indonesia.
• Seminar to Liberate Young Generation Financially (with Blu by BCA Digital).

Governance Achievements

• Maintained ISO 27001:2013 information security standards.
• Obtained PCI DSS level 1 certification.
• Changes in the composition of the Board of Commissioners and Directors.

Climate Goals & Targets

Environmental Challenges

• Improving human resource quality in the financial technology sector.
• Meeting the demands of merchants for consistent, efficient, fast, and accurate system support.
• Political year (2024) and its potential impact on purchasing power.

Mitigation Strategies

• Regular training programs to enhance employee competencies.
• Consistent collaboration with various parties (banks, non-banks, POS companies, Regional Development Banks) to provide facilities for merchants.
• Focus on maximizing cooperation with partners, especially SME partners, through strategic partnerships.
• Gradual improvement and strengthening of business fundamentals (finance, operations, human resources, and governance).

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Silver Champion Bisnis Indonesia Corporate Social Responsibility Award (BISRA)