Rocket Companies, Inc.

Climate Impact & Sustainability Data (2021, 2022, 2023)

Reporting Period: 2021

Environmental Metrics

Renewable Energy Share:15% (with a goal of 30% by 2023)

Waste Generated:210,976 pounds of electronic waste responsibly recycled or repurposed.

ESG Focus Areas

Community Investment
Team Member Development
Business Growth
Diversity, Equity & Inclusion (DEI)
Environmental Sustainability
Ethical Conduct
Data Privacy and Security
Client Experience
Financial Inclusion

Environmental Achievements

Partnered with Bedrock to source 15% of office energy from renewable sources.
Launched Rocket Solar to increase clean energy use in homes.
Implemented measures to reduce energy consumption in data centers (Kyoto Wheels).

Social Achievements

Hired 10.5% of interns from HBCUs, exceeding the 10% goal.
96% of team members completed cultural competency training.
Team members completed 49,646 volunteer hours.
Donated nearly $21 million to nonprofits.
Launched Detroit Home Loan+ program to support homeownership in Detroit.
Expanded partnership with HomeFree-USA for HBCU intern programs.
Implemented “personal significance days” in PTO policy.
Total Team Member Resource Networks (TMRNs) membership grew 57%.

Governance Achievements

Established a diverse Board of Directors (43% female, 29% ethnically diverse).
Implemented a Code of Conduct and Ethics.
Provided regular training on equal employment opportunity, cybersecurity, and business ethics.
Established a confidential ethics hotline.
Implemented layered security program to protect client data.
Maintained an A+ rating from the Better Business Bureau (BBB).

Climate Goals & Targets

Short-term Goals:

Increase renewable energy share in offices to 30% by 2023.

Environmental Challenges

Climate change risks (natural disasters impacting mortgage portfolio).
Digital divide in Detroit.
Housing instability in Detroit and other communities.
Lack of access to financial products in underserved communities.

Mitigation Strategies

Monitoring climate-related risks in loan origination and servicing.
Partnering with organizations to address the digital divide (Connect 313, Human-I-T).
Investing in housing stability initiatives (Neighbor to Neighbor, Built for Zero, Detroit Housing Network).
Developing financial products and educational resources to improve access to financial services (Detroit Home Loan+, MoCaFi).

Supply Chain Management

Responsible Procurement

Supplier Diversity Policy

Climate-Related Risks & Opportunities

Physical Risks

Natural disasters (floods, hurricanes, wildfires)

Opportunities

Growth of Rocket Solar

Sustainable Products & Innovation

Rocket Solar

Reporting Period: 2022

Environmental Metrics

Waste Generated:116 tons (e-waste)

ESG Focus Areas

Community Investment
Team Member Development
Client Experience
Diversity, Equity, and Inclusion
Environmental Sustainability

Environmental Achievements

Reduced waste through paper recycling, saving 33,540 trees, 745,715 gallons of oil, 7,849,630 kilowatts of energy, 5,887 cubic yards of landfill space, and 13,736,852 gallons of water.
Donated 116 tons of e-waste to Human-I-T.
Partnered with landlords to source renewable energy for offices.
Stopped providing bottled water at company events and eliminated plastic straws.

Social Achievements

Supported over 100,000 clients impacted by Hurricane Ian.
Introduced Special Purpose Credit Programs to support lending in under-represented communities.
Invested in financial literacy programs.
Donated over $21 million to nonprofit partners.
78,000+ volunteer hours completed by team members.
60% reduction in veteran homelessness in Detroit since 2017.
100,000+ Detroit families connected to in-home internet through the Affordable Connectivity Program.
18,500+ Detroit homeowners supported in applying for property tax exemptions.
Launched Rocket Wealth Accelerator program to support underserved residents.

Governance Achievements

Maintained an A+ rating from the Better Business Bureau (BBB).
Annually reviews Board Committees charters and Corporate Governance Guidelines.
Conducts an annual board evaluation process.
Established an anonymous Ethics Line for reporting concerns.
Implemented robust information security and privacy programs.

Climate Goals & Targets

Environmental Challenges

Climate change risks to mortgage portfolio (floods, hurricanes, wildfires).
Bridging the digital divide in communities.
Ensuring diverse supplier participation.

Mitigation Strategies

Monitors climate-related risks during loan origination and servicing.
Invests in programs to expand internet access and digital literacy.
Developed MyMerchant platform to utilize diverse suppliers.
Partners with organizations to support diverse suppliers.

Supply Chain Management

Responsible Procurement

Supplier Diversity Policy
MyMerchant platform

Climate-Related Risks & Opportunities

Physical Risks

Floods
Hurricanes
Wildfires

Opportunities

Green home energy adoption through Rocket Loans' solar loan product

Reporting Standards

Frameworks Used: MSCI Standards

Sustainable Products & Innovation

Rocket Loans' solar loan product

Awards & Recognition

Fortune's 100 Best Companies to Work For (#11 in 2023)
Forbes America's Best Employers for Diversity (Top 10 in 2022)

Reporting Period: 2023

Environmental Metrics

Waste Generated:172,194 pounds of e-waste

ESG Focus Areas

Client experience
Community impact
Team member well-being
Diversity, Equity, and Inclusion (DEI)
Environmental responsibility
Corporate Governance

Environmental Achievements

Recycled 172,194 pounds of e-waste for redistribution
Offered free public transit passes for team members in Detroit, Cleveland, Phoenix and Windsor
Employed Kyoto Wheels in Detroit Data Center for more compressor-free cooling

Social Achievements

Ranked #11 on Fortune Magazine’s list of 100 Best Companies to Work For
Ranked #2 on People Magazine’s 100 Companies That Care
Donated 1 million volunteer hours nationwide
Helped 104 Detroit families become homeowners through Make It Home program
Supported over 150,000 households in the Affordable Connectivity Program
Launched Career Connections events to attract Detroit talent

Governance Achievements

56% board diversity (gender and ethnicity)
Comprehensive Code of Conduct and Ethics
97% of team members completed company Guideposts training
99.98% of Rocket Mortgage team members completed Fair Lending training

Climate Goals & Targets

Environmental Challenges

Climate-related risks (natural disasters)
Maintaining data security
Bridging the digital divide

Mitigation Strategies

Monitoring climate-related risks during loan origination and servicing
Robust Information Security Program aligned with NIST framework
Investments in digital inclusion initiatives (Affordable Connectivity Program, free Wi-Fi in parks, Human I-T store)