Deezer S.A.
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:35,057 KtCO2e in 2023
Scope 1 Emissions:17 KtCO2e in 2023
Scope 2 Emissions:127 KtCO2e in 2023
Scope 3 Emissions:34,913 KtCO2e in 2023
ESG Focus Areas
- Social Responsibility
- Environment
- Governance
- Stakeholder Relationships
Environmental Achievements
- Measured first carbon footprint for 2022 and 2023 fiscal years.
- Reduced power consumption of its infrastructure by approximately 13% in its main data center, and by approximately 8% in all its data centers in 2022.
Social Achievements
- Launched Zen by Deezer, a sleep and meditation application.
- Decreased staff turnover rate to 15.5% in 2023 (from 26.6% in 2022).
- Increased percentage of women in the total workforce to 40% in 2023 (from 37% in 2022).
- Implemented a mental health plan.
- Launched a new allowance “sustainability mobility package” to reimburse the use of sustainable transports.
Governance Achievements
- Reinforced its training program with e-learnings dedicated to anti-bribery and corruption, conflict of interests, insider trading and data protection.
- Reviewed its Code of Ethics.
- Improved governance practices to comply with the AFEP-MEDEF Code.
Climate Goals & Targets
Medium-term Goals:
- Achieve a positive free cash flow in 2024 and a positive adjusted EBITDA in 2025.
Short-term Goals:
- Environmental strategy refinement; carbon footprint assessment reconduction; internal working groups mobilization to improve and implement impactful actions.
Environmental Challenges
- Competition from other audio streaming services.
- Attracting and retaining consumers to its paid subscription service.
- Maintaining license agreements with rights holders on acceptable terms.
- Establishing and maintaining relationships with distribution partners.
- Technology issues and disruptions.
- Security breaches.
- Fluctuations in currency exchange rates.
- Payments-related risks.
- Limited operating history and history of net losses.
- Adapting to the complex and evolving regulatory framework.
Mitigation Strategies
- Investing in advanced technological and research capabilities.
- Implementing a multi-channel customer acquisition strategy.
- Maintaining close relationships with rights holders.
- Implementing measures to lower the risks of non-renewal of its strategic partnerships.
- Implementing technical and organizational measures to ensure the ongoing availability, integrity and confidentiality of its IT environment.
- Implementing monitoring procedures to anticipate consumers’ payment fraud.
- Executing on its profitable growth strategy and focusing on cost and cash management.
- Implementing internal legal monitoring to track the evolution of laws and regulations.
- Conducting in-depth legal analysis before launching new products or services.
Supply Chain Management
Responsible Procurement
- Ethical and equitable practices in the selection of suppliers; RFP process for strategic expenditures.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: AFEP-MEDEF Code
Third-party Assurance: Aca Nexia
Sustainable Products & Innovation
- Zen by Deezer