PT Bukalapak.com Tbk
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Economic
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced electricity consumption by 30% (from 413,632 kWh to 284,552 kWh)
- Reduced fuel consumption by 41% (from 18,031 liters to 10,773 liters)
- Increased environmental cost by 14% (from Rp7.87 billion to Rp8.95 billion)
- Partnership with Plasticpay to increase recycling rates above 10%
Social Achievements
- Established harmonious industrial relations with employees and stakeholders
- Zero work accidents
- Provided free COVID-19 vaccinations for all employees and families
- Empowered over 2 million women to run their own businesses
- Provided business training to over 15,000 women
- Launched a campaign to donate 10,000 laptops to women and students
Governance Achievements
- Appointed Yenny Wahid as ESG Ambassador
- Established an ESG Task Force
- Implemented GCG principles in accordance with OJK Regulation No.21/SEOJK.04/2015 and OJK Circular Letter No. 32/SEOJK.04/2015
- Consistently, systematically, and sustainably implemented GCG principles
Climate Goals & Targets
- Not disclosed
- Achieve 47% renewable energy use in company operations by 2025
- Not disclosed
Environmental Challenges
- PSBB and PPKM restrictions limited CSR activities, causing delays in program implementation
Mitigation Strategies
- Adjusted CSR program schedules to align with easing restrictions
- Implemented strict health protocols for CSR activities
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Supplier Selection Policy
- Policy on Improving Vendor Capabilities
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: POJK No. 51/POJK.03/2017
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 2 (Zero Hunger)
- Goal 3 (Good Health and Well-being)
- Goal 4 (Quality Education)
- Goal 5 (Gender Equality)
- Goal 8 (Decent Work and Economic Growth)
CSR initiatives support these goals through various programs such as disaster relief, COVID-19 response, food distribution, digital literacy training, and MSME empowerment.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- HR Asia Best Companies to Work for 2020 and 2021
- Best Contact Center Indonesia Certification
- Most Popular E-Commerce
- HR Asia Most Caring Companies 2020
- UN Women Asia-Pacific WEPs Award 2020 (Gender Responsive Marketplace)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Collected over 350 kg of plastic waste and over 19,000 plastic bottles through PlasticPay program.
- Used 1,716 REC certificates from PLN, equivalent to 1,716,000 kWh electricity consumption.
- Planted 200 mangrove trees, absorbing approximately 4,000 kg CO2-eq per year.
- Donated 2.8 tons of excess food, preventing 3.7 tons of CO2e emissions.
Social Achievements
- Empowered over 2 million women to run businesses.
- Increased Mitra Bukalapak revenues up to three times.
- Provided regular training to 40,060 women resellers.
- 38% women serve at the highest level of the Company’s management.
- Launched the PUJAAN capital competition for women entrepreneurs.
Governance Achievements
- Implemented GCG principles effectively at all organizational levels.
- Appointed Yenny Wahid as ESG Ambassador and Independent Commissioner.
- Implemented risk management process according to ISO 31000.
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Maintaining consumer loyalty.
- Building an adaptive digital infrastructure.
- Increasing sustainability-related HR competencies.
- Improving environment-based programs for the surrounding community.
Mitigation Strategies
- Expanding Mitra Bukalapak network.
- Developing specialty verticals (AlloFresh, Recommerce, Kingkong, ItemX).
- Increasing Stock Keeping Units (SKUs) and services.
- Implementing risk management strategies.
- Providing training and development programs for employees.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Collaboration with product providers, focus on sustainable sourcing.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 1, Goal 4, Goal 5, Goal 8, Goal 10, Goal 12, Goal 13, Goal 17
Bukalapak's initiatives contribute to these goals through various programs and partnerships.
Sustainable Products & Innovation
- AlloFresh, Recommerce platform
Awards & Recognition
- Merdeka Award 2022, WeCare Award, Tech Talent Magnet, HR Asia Award, Gold Rank at Collecting Agents Performance Awards, Gamechanger Award, Alibaba Cloud Award, Employer Branding Stars Awards
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Economic
- Social
- Environmental
- Governance
Environmental Achievements
- Reduced fuel consumption by 41.55% from 2022 by encouraging public transport and company shuttle services.
- Launched Plasticpay, recycling initiative collecting 623.9 kg of plastic bottles (equivalent to 33,361 bottles) and reducing carbon footprint by 2.3 tons CO2-eq.
- Planted 1,000 multipurpose tree seedlings in Bogor through Akar Kebaikan initiative in collaboration with WWF.
Social Achievements
- 41% of top positions held by women.
- Launched BUKA 10.000 Peluang, donating laptops and offering training to women-led MSMEs.
- Initiated Buka Scholarship: Kakak Asuh Program, providing education funds for children of Mitra Bukalapak.
- Organized Perempuan Jagoan Pencari Cuan (PUJAAN) competition, empowering women-led SMEs.
- Conducted Perempuan Jadi Pengusaha webinar series, providing business development skills to women.
Governance Achievements
- Implemented ISO 37001:2016 Anti-Bribery Management System, certified in March 2024.
- Integrated strategic oversight into governance structure with Board of Directors at the center.
- Established ESG task force with an ESG Ambassador (Independent Commissioner).
Climate Goals & Targets
Environmental Challenges
- Resource limitations (financial, human, technological) impacting effective sustainability initiative implementation.
- Adapting to rapidly changing sustainability regulations.
- Managing diverse priorities and expectations of various stakeholders.
Mitigation Strategies
- Strategic resource allocation.
- Continuous monitoring and adaptation to new regulations.
- Nuanced and ongoing engagement strategy to align differing stakeholder perspectives.
Supply Chain Management
Responsible Procurement
- Collaboration with WWF Indonesia on sustainable procurement best practices.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: OJK Regulation No. 51/POJK.03/2017, OJK Circular Letter No. 16/SEOJK.04/2021, AA1000 Stakeholder Engagement Standard 2015
Certifications: ISO 37001:2016 (Anti-Bribery Management System)
UN Sustainable Development Goals
- Goal 1 (No Poverty)
- Goal 4 (Quality Education)
- Goal 5 (Gender Equality)
- Goal 8 (Decent Work and Economic Growth)
- Goal 10 (Reduced Inequalities)
- Goal 11 (Sustainable Cities and Communities)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
- Goal 15 (Life on Land)
Various initiatives contributing to these goals, detailed in the CSR Activities section.
Awards & Recognition
- LinkedIn Talent Awards 2022 (Best Employer Brand)
- HR Asia Awards 2023 (Best Companies to Work For in Asia)
- SWA & LM-FEB UI HR Excellence Award 2023 (Learning & Development and Knowledge Management)
- Human Capital & Performance Award 2023 (The Best Learning & Development Strategy and The Best Human Capital Future Leader of the Year)