Novocure
Climate Impact & Sustainability Data (2020, 2021, 2022, 2023)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Patient Access
- Employee Well-being
- Community Engagement
- Corporate Governance
- Ethical Business Practices
- Environmental Sustainability
Environmental Achievements
- Sourcing most packaging material locally
- Re-using shipping boxes when possible
- Minimizing travel through virtual communication
- Recycling electronic waste through ISO 14001 and ISO 9001 certified partners
- Utilizing energy-efficient technologies in workspaces (LED lighting, motion-activated lights, energy-efficient cooling walls and appliances, electric vehicle charging stations)
Social Achievements
- 100% of patients were very satisfied or satisfied with Novocure (based on 2020 patient survey)
- 99% of patients were satisfied or very satisfied with nCompass patient support (based on 2020 patient survey)
- Provided financial assistance to patients, resulting in out-of-pocket expenses of less than $500 per year for those who qualified
- 8% of Optune demand met through free therapy provided to patients in 2020
- Supported over 125 advocacy events
- 18% rolling 12-month turnover rate (vs. industry average of nearly 16%)
- 9% of eligible employees participated in the employee share purchase program (vs. 30% global average)
- Employee engagement score of 266%
- 91% of employees reported feeling treated as individuals regardless of background (2021 employee survey)
- 87% of employees reported an environment where people with diverse backgrounds can succeed (2021 employee survey)
- Multiple employee wellness programs (gym and fitness reimbursement, healthy lifestyle challenges, employee assistance program, flexible and remote work arrangements)
Governance Achievements
- Declassified the Board
- Increased gender diversity on the Board
- Formalized Board oversight of ESG activities
- Obtained ISO 13485 and ISO 27001 Certifications (demonstrating commitment to data security and privacy)
- No material privacy or security breaches in 2020
- Annual employee training on Code of Conduct
- Compliance and Ethics Hotline available for anonymous reporting
Climate Goals & Targets
Environmental Challenges
- COVID-19 pandemic impact on operations and patient access
Mitigation Strategies
- Patient support teams ensured timely and seamless access to treatment
- Implemented work-at-home policies, staggered schedules, and flexibility for employees
- Followed WHO, CDC, and local health authority guidelines to minimize COVID-19 spread
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Patients
- Employees
- Communities
- Governance and Ethics
- Quality, Safety and Compliance
Environmental Achievements
- Converted 30% of corporate vehicle fleet from gas to hybrid vehicles.
- Recycled all electronic waste from US Operations Center through an ISO 14001 and ISO 9001 certified partner.
Social Achievements
- 99% of first-time Optune users were satisfied or very satisfied with nCompass support.
- 68% of employees were proud to work for Novocure (based on 2022 employee survey).
- Rolling 12-month turnover rate decreased to 10.6% at December 31, 2021, from 8.9% at December 31, 2020.
- 65 employees graduated from NovoLEAD programs.
- 100% of talent acquisition team members became Certified Diversity Recruiters.
- Donated over $7,000 (matched by Novocure) to Cradle to Crayons’ “Gear Up For Winter” initiative.
- Approved donations to nearly 30 charitable organizations.
Governance Achievements
- No material privacy or security breaches in 2021.
- Obtained ISO 13485 and ISO 27001 Certifications.
- No monetary losses from legal proceedings related to false marketing or bribery in 2021.
- No field safety corrective actions or product recalls in 2021.
Climate Goals & Targets
Environmental Challenges
- Maintaining high standards of patient engagement during the COVID-19 pandemic.
- Expanding geographic reach to serve more patients.
- Cybersecurity risks from third-party suppliers.
Mitigation Strategies
- Leveraged virtual communication and MyLink system for remote patient support.
- Evaluating additional markets in North America and Europe.
- Implementing cybersecurity assessments for suppliers and including cybersecurity requirements in vendor contracts.
Supply Chain Management
Responsible Procurement
- Suppliers required to follow universally accepted employment practices, prioritize workforce health and safety, comply with labor laws, and prohibit bonded or forced labor, slavery, and human trafficking.
Climate-Related Risks & Opportunities
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Patient wellbeing
- Environmental sustainability
- Social responsibility
- Ethical leadership and strong governance
Environmental Achievements
- Reduced carbon emissions associated with business travel
- Sourced packaging materials locally when possible
- Expanded efforts to reuse or repurpose equipment
- Acquired 30 hybrid vehicles to replace internal combustion vehicles
Social Achievements
- Launched Novocure Women initiative to support women in their careers
- Launched several projects focusing on inclusive mindset education, heritage & identity awareness, and diversity, equity & inclusion
- Provided over $3 million in charitable care
- 93% of employees agreed that Novocure’s senior leadership team respects and values people of all cultures and backgrounds (US survey), 95% felt they belonged at Novocure (US survey).
Governance Achievements
- Transitioned and consolidated executive oversight of ESG under the Chief Financial Officer
- Maintained a steadfast commitment to transparency, accountability and compliance
- Obtained ISO 13485 and ISO 27001 Certifications, demonstrating commitment to data security and privacy
- No material privacy or security breaches in 2022
Climate Goals & Targets
Environmental Challenges
- Reducing the environmental impact of operations, particularly business travel and vehicle fleet emissions
- Promoting diversity, equity, and inclusion across all levels of the organization
Mitigation Strategies
- Transitioning to hybrid vehicles
- Implementing various initiatives through the Inclusion Council (inclusive mindset training, heritage awareness, etc.)
- Launching Novocure Women initiative
- Conducting regular employee surveys to assess DE&I practices and identify areas for improvement
Supply Chain Management
Supplier Audits: 100% of Novocure and Tier 1 suppliers' facilities supplying medical products are FDA registered and certified to ISO 13485:2016
Responsible Procurement
- Evaluation and pre-qualification of suppliers
- Assessment of subcontractors’ manufacturing processes and quality management systems
- Monitoring of supplier quality performance
- Ongoing inspection of supplied products
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: SASB
Certifications: ISO 13485, ISO 27001
Sustainable Products & Innovation
- New arrays utilizing new materials to improve patient comfort and wearability
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Patients
- Employees
- Communities & Environment
- Corporate Governance & Ethics
- Quality & Safety
Environmental Achievements
- Transitioned 58% of the U.S. vehicle fleet to hybrid models.
- Implemented LED lighting, motion-activated lights, energy-efficient HVAC, enhanced recycling, and EV charging stations in global facilities.
- Sourced most packaging locally, reused shipping boxes, used virtual communication to minimize travel, and reused/repurposed returned equipment.
Social Achievements
- Provided nearly $3 million in charitable care.
- Launched Novocure Women initiative to support women's professional development.
- 98% of surveyed Optune Gio users reported high satisfaction with Novocure interactions.
- 89% of patients surveyed after six months were very likely to recommend Optune Gio.
Governance Achievements
- Maintained zero material privacy or security breaches.
- Zero monetary losses from legal proceedings associated with false marketing claims or bribery/corruption.
- Expanded ISO 27001 certification to include software development processes and re-certified preclinical lab in compliance with Good Laboratory Practices.
Climate Goals & Targets
Environmental Challenges
- Reducing the environmental impact of Device Support Specialist travel.
- Ensuring equitable access to therapy for all patients.
Mitigation Strategies
- Transitioning to virtual engagements and hybrid vehicles for DSS travel.
- Leveraging expertise to negotiate contracts with payers and providing charitable care.
Supply Chain Management
Supplier Audits: 100% of Novocure and Tier 1 suppliers' facilities supplying medical products are FDA registered and certified to ISO 13485:2016 and subject to audit.
Responsible Procurement
- Risk-based audit schedule for manufacturing facilities; Class I suppliers audited at least annually; special controls for outsourced processes impacting product conformity; evaluation and pre-qualification of suppliers.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN Principles on Business and Human Rights, SASB
Certifications: ISO 13485, ISO 27001, MDSAP
Sustainable Products & Innovation
- Next-generation arrays using polymers for improved patient comfort.
Awards & Recognition
- Top employer in the U.S. and Europe’s DACH region (2023)