Climate Change Data

Environmental Metrics

Social Achievements

• 52% of our placements in 2024 are female and 48% are male indicating a balanced gender representation at the executive level.

Climate Goals & Targets

Environmental Challenges

• Ongoing financial pressures, cost management challenges, margin erosion, payer-provider disputes, evolving market dynamics in the healthcare sector.
• Workforce shortages and burnout across various healthcare sub-sectors and regions.
• Fragmented markets and workforce shortages in the Middle East.
• High healthcare executive turnover rate in the Middle East.
• Disparities in CEO salaries across states and territories in Australia.
• Rising healthcare costs and hospital capacity strain in Singapore.
• Limited resources (shortages of specialists, medical staff, and facilities) in Indonesia.
• High treatment costs impacting patient decisions in Singapore's cancer care sector.
• Gradual post-pandemic recovery in China's private hospitals.
• Price sensitivity across payor types in China.
• Health insurance claims rose by 25% in 2023 in Indonesia.
• Higher cost inflation for medicines and consumables, supply chain disruptions, difficulties in hiring healthcare workers, and increased operating expenses in the Philippines.
• Increasing pressure from payers to justify expensive surgeries and procedures in the Philippines.
• Diversion of patients to HMOs/payers' own clinics in the Philippines.
• Global shortage of healthcare manpower, particularly in specialized oncology roles, and gaps in accessing world-class cancer care.
• Rising health inflation, workforce constraints, and increasing construction costs in New Zealand.
• Bottlenecks in hospitals, limited primary care access, and emergency department strain globally.
• Supply/demand imbalances in Australia's healthcare sector.

Mitigation Strategies

• Strategic deployment of Short-Term Incentives (STIs) tied to performance outcomes in private healthcare.
• Investments in new medical technology, digital patient channels, and AI-assisted patient journeys in Indonesia.
• Financial literacy programs to help patients navigate insurance coverage in Singapore.
• Enhanced referral systems and bundled care packages in China's private hospitals.
• Refining revenue cycle management and ensuring transparency in billing in China.
• Investment in skill-bridging courses and addressing attitudinal shifts among Gen Z workers in the Philippines.
• Industry engagement with payers in a more direct dialogue and informing patients of their right to choose in the Philippines.
• Investment in innovative workforce models and remote training in Australia.
• Expansion of urgent care clinics to take pressure off emergency departments in Australia.
• Increased use of telehealth in Australia.
• Rethinking traditional approaches, innovation across business functions, and development of new health ecosystem partnerships in New Zealand.
• Agile business models to adapt to changing government healthcare policies.

Supply Chain Management

Climate-Related Risks & Opportunities