Climate Change Data

Environmental Metrics

ESG Focus Areas

• Governance
• Human Rights
• Working Relations and Conditions
• Environment
• Guests
• Fair operating practices
• Communities and local development

Environmental Achievements

• Reduced electricity consumption by 4% and per room night consumption by 5% compared to 2017.
• Reduced fuel/heat use by 5%, and per room night consumption by 6% compared to 2017.
• Reduced total CO2 emissions by 2% in 2018 compared to 2017, equivalent to a per room night emissions reduction of 2.5%.
• Hotel du Cap-Eden-Roc reduced consumption by 38%
• Le Bristol Paris reduced consumption per room night by 13% from the previous year and saved enough fuel to heat 54 German homes for a year.
• Château Saint-Martin & Spa achieved 65% plastic waste reduction per room night from July to August 2018.

Social Achievements

• Implemented a common HR software (Talent Soft) to collect employee data.
• No Human Rights incident reports in 2018.
• Oetker Collection Academy activities: 17 programs, 71 sessions, 462 hours of training, 1002 participants.
• Engagement Index scores above 4 for most properties.
• Raised €60,103 for various charities across 9 properties.

Governance Achievements

• Developed 12 CSR Standards in 2017, adding 7 more in 2018.
• Implemented a Compliance Management System with a Compliance Hotline System.
• Revamped website with a CSR page.
• Established an internal Green Champion Award system.

Climate Goals & Targets

Environmental Challenges

• Increased water consumption by 5% in 2018 (partially due to a broken pipe at one property).
• Limited response rate to the 2017 Supplier Questionnaire.
• Governance and environment not fully integrated in all establishments in 2014.
• Legal cases regarding permanency of employment contracts at two seasonal properties.

Mitigation Strategies

• Implemented Con-Serve™ data management system for environmental monitoring.
• Sent the 2018 Supplier Questionnaire to individual hotel suppliers, increasing response rate to 37%.
• Developed a group CSR strategy in 2015 to address governance and environment.
• Trained Executive Committee Members and Head of Departments on labor law, established a process to comply with Supreme Court rulings.

Supply Chain Management

Supplier Audits: 218 suppliers completed the Responsible Purchasing Supplier Questionnaire (37% response rate)

Responsible Procurement

• Responsible Purchasing Charter
• Responsible Purchasing Supplier Questionnaire

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards – Core option, UN Global Compact

Awards & Recognition

• 2nd place of the Top 20 Hotel Brands by Travel & Leisure

Environmental Metrics

ESG Focus Areas

• Human Rights
• Responsible Consumption
• Environmental Awareness
• Sustainable Communities

Environmental Achievements

• Reduced CO2 emissions per room night by 4%
• Reduced gas consumption by 5.3%
• Reduced electricity consumption by 2%
• Reduced water consumption by 1.5%
• Re-opening of Eden Rock in St Barths included mangrove restoration and coral reef restoration program

Social Achievements

• Improved supplier engagement (from 218 to 433)
• Raised €60,103 for charities
• Increased employee awareness of CSR activities through internal communication

Governance Achievements

• Implementation of the second group-wide CSR strategy (2019-2024)
• Achieved 91% score in the Leading Quality Assurance (LQA) assessment

Climate Goals & Targets

Environmental Challenges

• Varied waste management practices across hotels
• Data limitations in environmental monitoring due to Eden Rock closure
• Inconsistent waste data availability

Mitigation Strategies

• First group-wide waste assessment conducted
• Implementation of Con-Serve™ data management system
• Plans to hire CSR interns to improve waste collection systems

Supply Chain Management

Supplier Audits: 433 suppliers completed the CSR survey in 2019

Responsible Procurement

• Responsible Purchasing Charter
• Supplier CSR questionnaire

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact, GRI Standards - Core options, UN Sustainable Development Goals (SDGs)

Sustainable Products & Innovation

• Biodegradable coffee capsules
• Sustainable cleaning products
• Reusable water bottles

Awards & Recognition

• Various awards attained by individual hotels (detailed in section 1.7)

Environmental Metrics

ESG Focus Areas

• Human Rights
• Responsible Consumption
• Environmental Awareness
• Sustainable Communities

Environmental Achievements

• Significant energy reductions during lockdown periods (e.g., Château Saint-Martin reduced energy use by 23% compared to usual closure times)
• All Oetker Collection group suppliers underwent a renewed, more stringent CSR screening

Social Achievements

• Almost all operating hotels were involved in food deliveries to Covid-19-affected communities
• Jumby Bay participated in the donation/distribution of 22,212 parcels to local families
• Palácio Tangará delivered 8,780 kg of food for the nearby Paraisópolis Community
• Hotel du Cap-Eden-Roc won the “Palme du Tourisme Durable” award

Governance Achievements

• CSR integrated into CORE (Compendium of Organizational Requirements and Expectations), a company-wide strategic document

Climate Goals & Targets

Environmental Challenges

• Covid-19 pandemic and resulting hotel closures significantly impacted operations and data collection

Mitigation Strategies

• Adapted objectives and timelines for CSR goals, maintained key partnerships and community support where possible

Supply Chain Management

Supplier Audits: All suppliers underwent a renewed CSR screening in 2020, resulting in a Gold, Silver, Bronze partner ranking.

Responsible Procurement

• Responsible Purchasing Policy, Supplier CSR Questionnaire

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact, GRI Standards - Core options

Awards & Recognition

• Numerous awards won by individual hotels (detailed in section 1.7)
• Hotel du Cap-Eden-Roc won the “Palme du Tourisme Durable” award

Environmental Metrics

ESG Focus Areas

• Human Rights
• Responsible Consumption
• Environmental Awareness
• Sustainable Communities

Environmental Achievements

• Reduced electricity consumption by 20%, fuel & heat by 17%, and water by 20% in absolute terms (though per room night consumption increased due to lower occupancy)
• The Woodward Geneva implemented a low-carbon cooling system using Lake Geneva water.
• Le Bristol Paris reduced electricity consumption by 21.4% compared to 2019 with similar occupancy.

Social Achievements

• Implemented a new employee engagement survey (Peakon) with 87 questions on various topics including diversity, inclusion, and harassment.
• Supported over 29 charities and NGOs through donations, fundraising events, and other actions.
• All hotels use organic fertilizers and pesticides.

Governance Achievements

• Integrated CSR strategy into the company-wide strategic document CORE.
• Established a Compliance Organization with independent contact persons for compliance questions.
• No human rights or legal cases were reported during the reporting period.

Climate Goals & Targets

Environmental Challenges

• Global pandemic impacted hotel operations and limited resources.
• Outdated fittings and energy contracts hindered resource reduction efforts in some hotels.
• Local waste management systems lacked recycling options for some materials (e.g., coffee capsules).

Mitigation Strategies

• Adapted 2019 CSR strategy to accommodate pandemic setbacks and new hotels.
• Reviewed energy contracts and planned renovations to update outdated fittings.
• Planned discussions and steps to address coffee capsule recycling for the following year.

Supply Chain Management

Supplier Audits: Annual CSR questionnaire sent to suppliers; ranking system classifies partners as Gold, Silver, or Bronze.

Responsible Procurement

• Responsible Purchasing Policy developed and updated annually.
• CSR compliance screening of vendors before agreement.
• CSR questionnaire for continued monitoring of suppliers’ sustainability performance.

Climate-Related Risks & Opportunities

Opportunities

• Development of energy-efficient technologies and practices.

Reporting Standards

Frameworks Used: UN Global Compact, GRI Standards - Core options

Environmental Metrics

ESG Focus Areas

• Human Rights
• Responsible Consumption
• Environmental Awareness
• Sustainable Communities

Environmental Achievements

• Reduced dependency on natural gas by 5.7% across the portfolio
• 67% of electricity across the portfolio came from renewable sources
• Reduced average energy footprint per hotel by 14.7% from 2019 to 2023
• Installation of atmospheric water generator at Eden Rock – St Barths
• Installation of new desalination reverse osmosis system at Jumby Bay Island
• Implementation of LED lighting and HVAC system upgrades at The Lanesborough
• Repurposing food waste into compost at L’Apogée Courchevel and Hôtel du Cap-Eden-Roc

Social Achievements

• Management wage ratio between male and female employees was 94%
• 43% of leaders are female (+5% compared to 2022)
• Employees received an average of 11 hours of training
• Launched female leadership program at Brenners Park-Hotel & Spa
• Implemented road risk awareness campaign at Le Bristol Paris
• Provided access to healthcare services at several hotels
• Launched “People First” training program at Palácio Tangará

Governance Achievements

• Strengthened governance structure with newly appointed Senior Head of Sustainability and Human Rights Officer
• Launched Human Rights Declaration, Responsible Procurement Charter, and Business Partner Code of Conduct
• Joined the Sustainable Hospitality Alliance
• Revamped sustainability webpage
• Le Bristol Paris received Green Key certification

Climate Goals & Targets

Environmental Challenges

• Increased energy footprint due to hotel additions and operational adjustments
• Increased water consumption due to hotel additions and record temperatures
• Difficulty in collecting reliable Scope 3 emissions data
• Variability in waste management practices across hotels

Mitigation Strategies

• Implementing energy efficiency measures and shifting to renewable energy sources
• Implementing water-saving initiatives and exploring alternative water sources
• Phased collection of Scope 3 emissions data planned for 2024
• Improving waste management through training, process enhancements, and increased monitoring

Supply Chain Management

Supplier Audits: Risk analysis conducted in 2023 for German Supply Chain Act compliance

Responsible Procurement

• Responsible Procurement Charter
• Code of Conduct for Business Partners

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (hurricanes)
• Water scarcity

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products and services
• Investment in renewable energy technologies

Reporting Standards

Frameworks Used: GRI, UNGC

Certifications: Green Key (Le Bristol Paris)

Third-party Assurance: Association Global Compact France (for UNGC COP)

Sustainable Products & Innovation

• Reusable water bottles
• Refill water systems
• Biodegradable coffee capsules

Awards & Recognition

• Advanced Level Certificate from Association Global Compact France