Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Employment and Labour Practices
• Operating Practices
• Community Investment

Environmental Achievements

• Achieved LEED Gold Certification for MEGA Plus data centre
• Retrofitted systems and facilities to reduce carbon footprint
• Installed high efficiency water-cooling system in MEGA Plus
• Adopted Water Leak Detection System to optimize energy efficiency
• Used non-CFC refrigerants in newly constructed data centre
• Utilized LED luminaires and UPS for energy saving

Social Achievements

• Collaborated with Hong Kong Institute of Vocational Education on Extended Industrial Attachment Scheme
• Organized employee engagement activities (TGIF party, movie night, Christmas party, annual dinner)
• Established Travel Allowance for technical and frontline employees
• Provided first aid classes and periodic fire drills for employees
• Offered training courses covering business knowledge, communication skills, IT skills, business conduct and ethics, health and safety, and sustainable development

Governance Achievements

• Established a governance framework incorporating ESG strategies into business operations
• Implemented a whistle-blowing policy
• Arranged business ethics seminars and anti-corruption trainings

Climate Goals & Targets

Environmental Challenges

• Increased total emissions and waste production due to business growth

Mitigation Strategies

• Invested in energy saving and environmentally friendly mechanisms to enhance efficiency and reduce emissions and wastage in the long run

Supply Chain Management

Supplier Audits: at least annually

Responsible Procurement

• “4R” environmental principles (Reduce, Reuse, Recycle and Replace)
• Preference for energy saving, high energy efficiency and green standards equipment

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: ESG Guide under Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: ISO 14001, ISO 10002, ISO/IEC 27001, ISO/IEC 20000, SOC 2 Type II, PCIDSS version 3.2.1

Awards & Recognition

• Best Data Centre Services Provider awarded by Computerworld Hong Kong for 3 years
• Innovative Data Centre Gold Award from Communication Association of Hong Kong
• Platinum Award of the Charter on External Lighting launched by Environment Bureau of Hong Kong SAR Government
• Gold certification under the LEED 2009 Core and Shell Development rating system issued by the U.S. Green Building Council (“USGBC”) achieved by MEGA Plus data centre

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Employment and Labour Practices
• Supply Chain Management
• Product Responsibility
• Community Investment

Environmental Achievements

• MEGA Plus data centre achieved LEED Gold & BEAM Plus certifications.
• ISO 14001:2015 certification for Environmental Management System in MEGA-i.
• Achieved a decrease in Scope 1 GHG emissions (from 2,711 to 1,544 tonnes CO2e).

Social Achievements

• Launched VMV program to cultivate teamwork and innovation culture.
• Implemented Employee Assistance Programme (EAP) with 24-hour Hearty Hotline.
• Organized virtual well-being events during the COVID-19 pandemic.
• Maintained zero work-related fatalities for the past 3 years.

Governance Achievements

• Established a sound governance framework with Board of Directors and ESG working group.
• Regularly conducts internal audits on daily operation and system control to oversee ethical issues.
• Implemented anti-corruption training for staff and executive directors.

Climate Goals & Targets

Environmental Challenges

• Climate change risks including extreme weather events, flooding, and government regulations on low-carbon emissions.
• COVID-19 pandemic impacting community activities and requiring adaptation of well-being initiatives.

Mitigation Strategies

• Flood gate installation, emergency response plan, solar panel pilot project, increased lithium battery usage, purchase of CLP Renewable Energy Certificates, green building design, and facility equipment upgrades for extreme heat.
• Switching to online communication, virtual well-being events, and flexible work arrangements during the COVID-19 pandemic.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Procurement Policy and Procedure; 4R environmental principles – Reduce, Reuse, Recycle and Replace; selection of energy-efficient systems and materials; use of environmental-friendly materials; avoidance of single-use disposable products.

Climate-Related Risks & Opportunities

Physical Risks

• Hurricanes, flooding, extreme heat

Transition Risks

• Government policies and regulations on low-carbon emissions

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: ESG Reporting Guide (Appendix 27 to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited)

Certifications: ISO 14001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, ISO 10002:2018

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Renewable Energy Contribution Award, Bronze Award in the category of “Innovative Data Centre Service”, Best IDC Provider (Overseas) Award, Charter on External Lighting Platinum Award

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Grow with Our People
• Supply Chain Management
• Product Responsibility
• Community Investment

Environmental Achievements

• Achieved Excellent Grade for Management Aspect of BEAM Plus in MEGA Campus data centres
• Commissioned the first solar panel system at MEGA Plus data centre
• All newly purchased water-cooled and air-cooled chillers met the target COP

Social Achievements

• Achieved a 78% satisfaction rate in the working environment satisfaction survey with a response rate of over 98%
• 50% of senior management positions held by women
• Zero work-related fatalities in the past 3 years

Governance Achievements

• No concluded legal cases regarding corrupt practices
• Provided anti-corruption training to all full-time and part-time staff and executive directors, as well as top 10 suppliers
• Implemented robust security and monitoring measures, ISO 27001 Information Security Management System accredited

Climate Goals & Targets

Environmental Challenges

• Extreme weather events (hurricanes, flooding, extreme heat) impacting operations
• Stricter government regulations on energy-intensive businesses
• Maintaining high uptime availability for customers

Mitigation Strategies

• Flood gate installation
• Emergency response plan
• Solar panel pilot project in MEGA Plus
• Increased Lithium battery usage
• Purchase of CLP Renewable Energy Certificates
• Green building design
• Facility equipment withstanding temperatures above 40°C
• Backup chillers with N+1 configuration

Supply Chain Management

Supplier Audits: Regular basis

Responsible Procurement

• Engage environmental consultants to evaluate construction plans and materials
• Select energy-efficient electrical and mechanical systems
• Encourage use of environmentally friendly materials
• Procure electrical products with minimal hazardous substances
• Prioritize reusable, recyclable, or durable products

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather (hurricanes, flooding, extreme heat)

Transition Risks

• Stricter government regulations on energy-intensive businesses

Opportunities

• Development of energy-efficient products and solutions

Reporting Standards

Frameworks Used: Environmental, Social and Governance Reporting Guide (ESG Reporting Guide)

Certifications: ISO 14001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, ISO 10002:2018, LEED Gold, BEAM Plus Excellent Grade

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Renewable Energy Contribution Award
• Bronze Award in the category of “Innovative Data Centre Service”
• Best Data Centre Provider (Overseas) Award
• Charter on External Lighting Platinum Award
• W.Media Asia Pacific Cloud & Data Centre Awards – MultiCloud Management (Northeast Asia)
• 2021 Outstanding Company: Best Data Centre Infrastructure Award
• Sustainable Technology Award 2022

Environmental Metrics

ESG Focus Areas

• Energy management and carbon emission
• Climate mitigation and resilience
• Waste management
• Water management
• Occupational health and safety
• Training and education
• Employee benefits, wellbeing and retention
• Diversity and equal opportunity
• Customer experience and opinion handling
• Community engagement and Investment
• Supply chain management
• Service quality and innovation
• Data privacy and security
• Ethical business conduct and anti-corruption
• Risk management

Environmental Achievements

• Achieved a designed PUE improvement of 3.88% by FY2023/2024.
• All newly purchased water-cooled and air-cooled chillers met COP targets of 6 and 3 respectively.
• Average COP of chillers in MEGA Plus, MEGA Fanling, MEGA IDC and MEGA Gateway exceeded 5.
• Secured a HK$6 billion sustainability-linked loan (SLL).
• MEGA Gateway obtained ISO14001:2015 accreditation.
• Received the highest Excellent grade in the Management category of “BEAM Plus Existing Buildings Version 2.0 Selective Scheme” for MEGA-i, MEGA Plus and MEGA Two.
• Received LEED Gold Building Design and Construction certification for MEGA Plus, MEGA Gateway and MEGA IDC.
• Received the Sustainable Organisation Merit Award at the UNSDG Achievement Awards Hong Kong 2024.

Social Achievements

• Achieved an 86% satisfaction rate in the working environment satisfaction survey (96% response rate).
• 57% of senior management positions are held by women.
• 16% of female employees are in technical operation positions.
• 63% of the general workforce are female.
• Implemented an Employee Assistance Program (EAP).
• Zero work-related fatalities in the past three years.
• 99% of suppliers are locally based.

Governance Achievements

• Established a sound governance framework with a Board of Directors and an ESG working group.
• Implemented a robust risk management framework referencing the COSO framework.
• Implemented a Whistle-blowing Policy.
• Provided anti-corruption training to employees and top 10 suppliers/contractors.
• MEGA-i, MEGA Plus, MEGA Two, ONE and MEGA Gateway are ISO 27001 Information Security Management System accredited.

Climate Goals & Targets

Environmental Challenges

• Operation impact from typhoons and flooding.
• Responding to low carbon emission due to government policy and rule.
• Responding to extreme heat.

Mitigation Strategies

• Flood gate installation.
• Solar panel pilot project in MEGA Plus.
• Facility equipment withstanding temperatures >40℃.
• Emergency response plan.
• Increased Lithium battery usage.
• Backup chillers with N+1 configuration.
• Obtaining IRECs.
• Green building design.

Supply Chain Management

Supplier Audits: Regular basis; scoring deduction in tender evaluation and performance review for non-compliance.

Responsible Procurement

• Prioritising local suppliers (99% locally based).
• Engaging environmental consultants to evaluate construction plans and materials.
• Promoting energy-efficient equipment.
• Encouraging environmentally friendly materials.
• Selecting electrical products complying with industry standards.
• Avoiding single-use products.

Climate-Related Risks & Opportunities

Physical Risks

• Typhoons
• Flooding
• Extreme heat

Transition Risks

• Government policies and regulations on carbon emissions.

Opportunities

• Development of energy-efficient products and solutions (e.g., iPaint).

Reporting Standards

Frameworks Used: UN SDGs, ESG Reporting Guide (Hong Kong)

Certifications: ISO 14001:2015, ISO/IEC 20000-1:2018, ISO/IEC 27001:2013, ISO 10002:2018, BEAM Plus, LEED

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• 6
• 7
• 12
• 13
• 14
• 15

Aligned with UNSDGs 6, 7, 12, 13, 14 and 15.

Sustainable Products & Innovation

• iPaint

Awards & Recognition

• Best IDC Provider
• Trusted Partner of Chinese Companies Going Overseas
• W. Media Asia Pacific Cloud & Data Centre Awards 2023 for Project – Data Centre Design & Build
• 2023 CAHK STAR Award for the Best Data Centre Silver Award
• UNSDG Achievement Awards Hong Kong 2024 – Sustainable Organisation Merit Award
• BEAM Plus Excellent Grade
• LEED Gold Certification