Glory Ltd.
Climate Impact & Sustainability Data (2016-04 to 2017-03, 2017-04 to 2018-03, 2018, 2018-04 to 2019-03, 2019, 2019-04 to 2020-03, 2020)
Reporting Period: 2016-04 to 2017-03
Environmental Metrics
ESG Focus Areas
- Environmental protection
- Social action
- Corporate governance
Environmental Achievements
- Reduced paper usage by 600,000 sheets in the Himeji Factory.
- Established a European Master Distribution Centre to streamline distribution routes and reduce CO2 emissions.
- Developed 106 G-Eco products between 2009 and 2016.
Social Achievements
- Formulated an action plan to promote women’s participation and advancement in the workplace.
- Opened an in-house daycare center, G Kids Home.
- Extended nursing care leave from 180 to 365 days per family member.
- Various community investment initiatives (Hands-on classes, Children’s Theater, etc.)
Governance Achievements
- Enhanced risk management at group companies.
- Strengthened emergency response capabilities and information security systems.
- Held e-learning and group training sessions for group companies to ensure fair transactions.
Climate Goals & Targets
- Reduce CO2 emissions by at least 15% (average across all new products)
- Reduce CO2 emissions during parts manufacturing by at least 10%
- Have environmentally friendly products account for at least 55% of sales
Environmental Challenges
- Chronic lack of labor in the Japanese distribution industry.
- Need for greater efficiency and labor savings.
Mitigation Strategies
- Providing products that meet specific needs (self-service coin and banknote recycler, ticket vending machine).
- Offering optimal solutions including support for store management (sales data collection and analysis).
Supply Chain Management
Responsible Procurement
- CSR-oriented procurement
- Respect for human rights in the supply chain
- GLORY CSR Procurement Guidebook (for suppliers in Japan)
- GLORY Supplier Code of Conduct (for overseas suppliers)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI G4
Certifications: ISO 14001
Sustainable Products & Innovation
- G-Eco products
Reporting Period: 2017-04 to 2018-03
Environmental Metrics
ESG Focus Areas
- Environmental protection
- Human resource initiatives
- Governance
- Social Initiatives
- Quality Initiatives
Environmental Achievements
- Reduced CO2 emissions by at least 15% for products developed in fiscal year 2017 compared to previous models (achieved for 16 of 25 models).
- Reduced annual per-employee energy consumption by 2.1% (base year: fiscal year 2010).
- Reduced annual volume of waste generated by an average of 4.1%
- Improved resource productivity through the adoption of nesting (increased yield rate by 15% or higher).
Social Achievements
- Launched employee awareness surveys to improve work motivation and understanding of CSR.
- Implemented career training programs, including Self-Inquiry Adventure Training for 187 employees.
- Established GLORY Friendly Co., Ltd. to employ people with disabilities.
- Provided subsidies for childcare services and created an in-house daycare center.
- Supported employees balancing work and caregiving.
- Reduced long working hours through 'no-overtime days' and 'no-overtime weeks'.
- Sponsored Victorina Himeji women’s volleyball team.
- Established GLORY Foundation for Elementary School Students, conducting various activities for 99,000 people.
- Participated in charity events like Run for the Children and Bollywood Veggies Farm Tour.
Governance Achievements
- Established a Compliance Committee chaired by the President, including two outside experts.
- Implemented four compliance helplines.
- Provided compliance education to employees, including e-learning and group training sessions.
- Revised risk management rules and evaluation standards, strengthening group-wide risk management.
- Optimized management and ensured speedy decision-making through a review of the “Rules of the Authority of Final Decision”.
Climate Goals & Targets
- We enable a confident world (Long-Term Vision 2028)
- Reduce CO2 emissions compared with previous models by at least 15% (average across all new products)
- Reduce annual per-employee energy consumption by 1% (base year: fiscal year 2010)
- Have environmentally friendly products account for at least 70% of sales (fiscal year 2020)
- Implement and verify new ways of working
- Boost operational efficiency
Environmental Challenges
- Employee understanding of the management plan and its implementation was on the decline.
- Concerns about feeling stuck in a rut at work and feeling overwhelmed by workload.
- Growing social demands regarding corporate governance, varying by country and region.
- Potential for problems to spread rapidly in a globalized environment.
Mitigation Strategies
- Permeate the corporate message company-wide; appropriate operation of the personnel system; and create an environment in which employees, company-wide, can freely take on challenges.
- Integrate each nation’s laws and culture into Glory’s governance.
- Strengthen group-wide risk management structure through risk assessments and precautionary measures.
- Conduct periodic analysis and evaluation related to the Board’s effectiveness.
Supply Chain Management
Responsible Procurement
- CSR-oriented procurement
- Glory CSR Procurement Guidebook (for suppliers in Japan)
- Glory Supplier Code of Conduct (for overseas suppliers)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI G4
Certifications: ISO 14001
Sustainable Products & Innovation
- G-Eco products (energy-efficient products)
Reporting Period: 2018
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced CO2 emissions (details in Metrics section)
- Increased number of zero-emission sites (details in Metrics section)
Social Achievements
- Reduced employee turnover (details in Metrics section)
- Increased training expenditures (details in Metrics section)
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: ISO 14001
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2018-04 to 2019-03
Environmental Metrics
ESG Focus Areas
- New value creation through business
- Human resource initiatives
- Promotion of CSR in the supply chain
- Environmental protection
- Strengthening of governance
Environmental Achievements
- Annual average energy consumption per employee reduced by 2.2% (base year: fiscal year 2010)
- Average reduction of 16.1% in CO2 emissions from new products (targets achieved for 14 out of 32 models, which were approved as G-Eco products)
- Reduced CO2 emissions by around 30,000 tons through Recycle Jet program
- Achieved a 9.5% decline in energy-induced CO2 emissions
Social Achievements
- Launched a deferred payment system for the medical care industry, eliminating wait time for patients to make payments
- Increased representation of female new graduate hires to 13.1%
- Increased the number of female managers to 16
- Re-employed 47 out of 50 employees who had reached retirement age
- Donated 17,999 school meals through the TABLE FOR TWO program
Governance Achievements
- Amendment of Corporate Governance Guidelines
- Revision of remuneration system for directors (improvement of linkage with performance)
- Analysis and assessment of the effectiveness of the Board of Directors, implementation of improvements
- Implementation of compliance education (e-learning) for Glory and Group companies in Japan (attendance: 100%)
Climate Goals & Targets
- Reduce CO2 emissions from product use by 30% from 2005 levels
- Reduce CO2 emissions from new products by at least 15% compared to previous models
- Increase environmentally friendly product sales to at least 60% of total sales
- Reduce annual waste generation by 1% (base year: fiscal year 2010)
- Reduce annual per-employee energy consumption by 1% (base year: fiscal year 2010)
Environmental Challenges
- Reducing total CO2 emissions (as opposed to per-employee energy consumption)
- Expanding CSR procurement efforts overseas
- Addressing diversity beyond women, people with disabilities, and the elderly in Japan (including foreign nationals and overseas workforce)
- Practically achieving SDGs for 2030 with defined goals and implementation plans
Mitigation Strategies
- Setting a long-term goal of reducing CO2 emissions associated with product use by 30% from 2005 levels
- Planning to expand CSR voluntary checklist surveys to overseas primary business partners
- Developing the next Medium-Term Management Plan with a global perspective on CSR
- Utilizing accumulated core and advanced technologies to deliver new solutions for increasingly complex social issues
Supply Chain Management
Supplier Audits: 452 primary suppliers surveyed in Japan (96% response rate); 95 primary suppliers surveyed at GLORY Products Ltd. (100% response rate)
Responsible Procurement
- Glory CSR Procurement Guidebook
- Glory Supplier Code of Conduct
- CSR voluntary checklist
- Green Procurement Standards
- Supplier Compliance Hotline
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Sustainability Reporting Standards 2016, Environmental Reporting Guidelines, Ministry of the Environment, Japan
Certifications: ISO 14001, ISO 9001, ISO 27001 (GCAN Center)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- G-Eco products
- Recycle Jet
Awards & Recognition
- Outstanding Environmental Performers award from PEZA
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Quality Management
- Supply Chain Management
- Human Rights
- Human Resources
- Social Initiatives
- Environmental Initiatives
Environmental Achievements
- Established Green Procurement Standards
- Donated "reef buds" for ocean regeneration in the Philippines
- Reduced environmental impact through Green Procurement
Social Achievements
- Established GLORY Friendly Co., Ltd. to offer opportunities to people with disabilities
- Increased representation of female new graduate hires to 18.6%
- Implemented various work-life balance initiatives (teleworking, work-at-home program, childcare subsidies, nursing care leave)
- Participated in TABLE FOR TWO program, donating 18,534 meals
- Donated ticket vending machines to Himeji City
- Supported educational activities in America and Indonesia
- Donated banknote sorters to a charity bazaar in Hong Kong
- Conducted employee awareness surveys with high response rates (96% in FY2019)
Governance Achievements
- Established a Supplier Compliance Hotline
- Implemented a “management by objective” system
- Established the Central Health and Safety Committee and Health and Safety Committees at each business site
- Complied with the UK Modern Slavery Act 2015
- Participated in the United Nations Global Compact
Climate Goals & Targets
- Increase representation of female new graduate hires to 20% over the next three years
- Double the number of female managers over the next five years
Environmental Challenges
- Maintaining quality across a global supply chain
- Ensuring compliance with diverse regulations and standards across different countries
- Preventing long working hours and promoting employee well-being
- Promoting gender equality and diversity
- Managing risks related to human rights throughout the supply chain
Mitigation Strategies
- Intensive staff training programs
- Establishment of quality control standards and procedures
- Implementation of work-life balance initiatives
- Action plan based on Japan’s Act on the Promotion of Women’s Participation and Advancement in the Workplace
- CSR Procurement Guidebook and Supplier Code of Conduct
- Supplier Compliance Hotline
- Internal and external consultation services for compliance matters
- Regular meetings with labor union to discuss working conditions and working hours
Supply Chain Management
Responsible Procurement
- Fair and transparent trading
- Compliance with laws and regulations
- Green Procurement Standards
- Glory CSR Procurement Guidebook and Supplier Code of Conduct
- CSR voluntary checklist
- Supplier Compliance Hotline
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN Global Compact
Certifications: ISO 9001
Awards & Recognition
- Certified Health and Productivity Management Organization 2020
- Furusato (home) Himeji Award
Reporting Period: 2019-04 to 2020-03
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Reduced CO2 emissions from new products by an average of 11.1% (target achieved for 7 of 14 models, designated as G-Eco products)
- Reduced annual average energy consumption per employee by 2.2% (base year: fiscal year 2010)
- Reduced volume of waste generated by an average of 1.4% (base year: fiscal year 2010)
- 100% achievement ratio for yearly plans in biodiversity preservation activities
Social Achievements
- Introduced teleworking and a work-at-home program
- Implemented Glory Business College training for future executives
- Increased representation of female new graduate hires to 18.6%
- Re-employed 52 out of 59 employees who had reached retirement age
Governance Achievements
- Transitioned to a company with an Audit & Supervisory Committee
- Amended the Corporate Governance Guidelines
- Strengthened risk management activities and communicated to Glory Group companies
- Strengthened compliance management and communicated to Glory Group companies
Climate Goals & Targets
- 30% reduction in CO2 emissions from the 2005 levels in 2030 by its products during use
- Reduce energy consumption per employee by 1% (base year: fiscal year 2010)
- Reduce annual volume of waste generated by 1% (base year: fiscal year 2010)
Environmental Challenges
- Rapid changes in the market due to the evolution of a cashless society and advances in AI and IoT
- Global pandemic of novel coronavirus
- Need to pioneer products and markets through its own efforts and start up new businesses and new markets
Mitigation Strategies
- Developing new business domains under the Basic Policy of strengthening collaboration with various partners to solve social issues
- Acquiring Cash Payment Solutions GmbH and forming a capital and business alliance with SOCASH PTE. LTD.
- Enforced working from home and allowed staggered commuting to prevent infection during COVID-19 outbreak
- Strengthening risk management activities and communicating to Glory Group companies
Supply Chain Management
Supplier Audits: 451 primary suppliers surveyed in 2019 (98% response rate)
Responsible Procurement
- Glory CSR Procurement Guidebook
- Glory Supplier Code of Conduct
- Green Procurement Standards
- CSR voluntary checklist
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Sustainability Reporting Standards 2016 and 2018, 2018 edition of Environmental Reporting Guidelines, Ministry of the Environment, Japan, UN Global Compact
Certifications: ISO 14001, ISO 9001, ISO 27001 (GCAN Center)
Sustainable Products & Innovation
- G-Eco products (at least 15% better energy efficiency than existing products)
Awards & Recognition
- Certified Health and Productivity Management Organization 2020
- Furusato (home) Himeji Award
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Environment
- Human resource initiatives
- Society
- Governance
Environmental Achievements
- Reduced energy consumption per employee by 2.2% (base year: fiscal year 2010)
- Reduced CO2 emissions from new products (average reduction of 11.1%)
- 15.9% decline in CO2 emissions from parts and materials procured (Scope 3, Category 1)
- 15.8% decline in CO2 emissions from product usage (Scope 3, Category 11)
- 18.9% decline in CO2 emissions from transportation and shipping (Scope 3, Category 4)
- 33.0% decline in CO2 emissions from product disposal (Scope 3, Category 12)
- 12.6% decline in energy-induced CO2 emissions (Scope 1 & 2)
Social Achievements
- Implementation of work-style reform (teleworking, flextime)
- Implementation of Glory Business College training for future executives
- Continued job-level-specific training
- 98% response rate for CSR voluntary checklist survey (GLORY LTD.)
- 95% response rate for CSR voluntary checklist survey (GLORY Products Ltd.)
- 76% response rate for CSR voluntary checklist survey (GLORY IPO Asia Ltd.)
Governance Achievements
- Transitioned to a company with an Audit & Supervisory Committee
- Amendment of the Corporate Governance Guidelines (June 2019 and June 2020)
- Reinvigorated, streamlined, and digitized Board meetings
- Strengthened supervisory functions of the Board
- Unification of risk assessment items and criteria with overseas Group companies
- Implementation of Glory's business continuity plan (BCP) training
- Implementation of job-level-specific compliance education for Glory and Group companies
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: 451 primary suppliers (GLORY LTD.), 62 primary suppliers (GLORY Products Ltd.), 80 primary suppliers (GLORY IPO Asia Ltd.)
Responsible Procurement
- CSR voluntary checklist
- CSR-oriented procurement worldwide
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards, ISO 26000, UN Global Compact
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- SDG 4, 5, 7, 8, 9, 10, 12, 13, 16, 17
Glory is striving to address such global challenges and contributes to the realization of a sustainable society by achieving SDGs through its business operations.
Sustainable Products & Innovation
- 7 G-Eco products
Awards & Recognition
- Not disclosed