Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental responsibility
• Labor responsibility
• Operational responsibility
• Product responsibility
• Community responsibility
• Compliance operation
• Anti-corruption and integrity promotion
• Disaster emergency response
• Customer health and safety
• Customer information and privacy protection
• Service quality and customer satisfaction

Environmental Achievements

• Reduced office paper consumption by 70.9 tons
• Replaced ordinary bulbs with LED energy-saving lamps in public areas and underground garages
• Implemented time-controlled lamps, acousto-optic lamps, and radar sensor lamps to control lighting
• Used solar high-pole lamps in pilot parks
• Applied variable-frequency non-negative pressure system in pump houses
• Utilized time-controlled switches in elevator machine rooms to control air conditioners
• Used ECM system to monitor energy consumption

Social Achievements

• Launched “Jia Vegetable Garden” service offering convenient food purchasing and errand running services
• Organized over 35,000 training sessions
• Upgraded “Happy Residence Culture” to version 2.0 and organized 1,200 neighborhood cultural activities attracting nearly 3 million owners
• Established the “Life Research Institute” to provide customized home services
• Integrated AI technology into property services (intelligent parking, people density analysis, etc.)
• Developed a system incorporating three clouds and two platforms for service, operation, and management
• Introduced the “lighthouse structure” to improve organizational efficiency
• Promoted 1,252 outstanding employees; 16 employees won national, provincial, and municipal titles
• Completed 12 public welfare activities on community culture, poverty alleviation, and environmental protection
• Devoted 54,392 hours to public welfare

Governance Achievements

• Established a corporate governance system with complete policies, clear structures, and responsibilities
• Board of directors reviewed over 60 major issues related to corporate governance, investment management, etc.
• Integrated ESG issues into the company’s scope of operations and management
• Adhered to compliant operations and strengthened risk management and internal control systems
• Developed and implemented Risk Management Measures
• Established an inter-departmental group for promoting the digital risk control system
• Conducted integrity trainings and awareness meetings
• Implemented the Languang’s Code of Conduct with Ten Prohibitions and the Anti-Commercial Bribery Agreement
• Investigated and resolved a case of false procurement by an employee
• Established a fair, open, and just supplier management system
• Implemented internal management policies for procurement and partner cooperation evaluation
• Obtained ISO27001 Certification for safety systems

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic
• Extreme weather events (heavy rainfall, floods)
• Supply chain disruptions
• Maintaining service quality during the pandemic

Mitigation Strategies

• Activated emergency management mechanism and set up a pandemic prevention and control team
• Established a supply procurement team to purchase and distribute anti-pandemic supplies
• Launched “contactless” services on the “Justbon Life Pro” App
• Formulated and implemented emergency plans for flood control and prevention
• Improved safety emergency management mechanism and set up a Flood Prevention & Safety Emergency Management Group
• Arranged inspections of flood prevention devices and prepared flood-fighting materials
• Conducted regular trainings and drills on emergency flood control

Supply Chain Management

Supplier Audits: 521 suppliers; 100% supplier localization rate

Responsible Procurement

• Operational Process for the Introduction of Strategic Partners
• Form for Supplier Inspection and Evaluation
• Operational Process for Partner Cooperation Evaluation
• Anti-Commercial Bribery Agreement
• Code of Conduct with Ten Prohibitions

Climate-Related Risks & Opportunities

Physical Risks

• High temperature, rainstorm, strong convection, typhoon, and other extreme weather

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards, Chinese Corporate Social Responsibility Report Preparation Guide (CASS-CSR 4.0), Environmental, Social and Governance Reporting Guide in Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: ISO 27001

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• AI intelligent community product system
• Justbon Grand Elves (AI-powered robot)

Awards & Recognition

• Model Enterprise for Safety Culture Construction in Chengdu
• Demonstration Community with High-Standard Waste Classi/f_ication in Zhejiang Province (Yunzhou Garden)