Arcus FM Limited
Climate Impact & Sustainability Data (2022-04 to 2023-03, 2023-04 to 2024-03)
Reporting Period: 2022-04 to 2023-03
Environmental Metrics
ESG Focus Areas
- Climate Change
- Waste Reduction and Circular Economy
- Net Zero
- Energy and Air Quality
- Health, Safety & Wellbeing
- Social Value
- Equality, Diversity & Inclusion
- Information Security
- Corporate Governance
Environmental Achievements
- 72.3% of waste generated was recycled or reused, increasing by 29.6% from 21/22
- Roll-out of 18 electric vans, resulting in an avoided 127.85 tCO2e
- 200% increase in grey fleet mileage driven in battery electric cars
- Maintenance of 'CO2e Assessed Organisation' & 'CO2e Assessed Supply Chain' Carbon Footprint Ltd standards
- All new soft services uniform is now made from 100% recycled fabrics
Social Achievements
- 72 people offered employment, exceeding the target of 40
- £7,400 donated to local causes, exceeding the target of £4,000
- 20 colleagues actively involved in the 'cycle to work' benefit scheme
- Reduction of 25 workplace accidents since 2021/2022 (excluding RIDDORS)
Governance Achievements
- Maintenance of Cyber Essentials certification
- No non-compliance with laws and/or regulations reported
Climate Goals & Targets
- Reduce scope 1, scope 2, & business travel greenhouse gas emissions by 40%, normalised by revenue, by 2025 from a 2019/20 financial base year
Environmental Challenges
- Accident Frequency Rates rose from 11.53 to 13.47
- Global vehicle production delays and semiconductor shortages slowed electric van rollout plans
- Grey Fleet Business Travel emissions 7.6% above projection
- Scope 2 emissions 0.4% behind projection
Mitigation Strategies
- Approval for 50 more electric vehicles to be ordered
- Focus on continuous improvement and preventative actions in health and safety
- Increased communications to employees regarding 'Drive Down CO2 by Dialling in' initiative
- Ongoing review of Supplier Sustainability Questionnaires
Supply Chain Management
Supplier Audits: Annual audits via Alcumus Safe Contractor; internal HSQE questionnaire for smaller suppliers
Responsible Procurement
- HSQE screening of suppliers
- Sustainability questions in supplier questionnaires
- Engagement frameworks with key suppliers
Climate-Related Risks & Opportunities
Transition Risks
- Price volatilities of fuel
- Supply and production uncertainties
- Increasing regulatory controls related to net zero
Opportunities
- Development of energy-efficient products and services
- Expansion of renewable energy sources
Reporting Standards
Frameworks Used: GRI (partially)
Certifications: ISO 14001:2015, ISO 9001:2015, ISO 45001:2018, Cyber Essentials
Third-party Assurance: Acclaro Advisory (limited assurance)
UN Sustainable Development Goals
- SDG 1
- SDG 3
- SDG 4
- SDG 5
- SDG 7
- SDG 12
- SDG 13
Arcus has completed a materiality and impact assessment for the UN SDGs and has identified that the following seven SDGs fall most significantly within our scope of influence.
Awards & Recognition
- Silver SFMI award
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
ESG Focus Areas
- Climate Change
- Waste Reduction & Circular Economy
- Net Zero, Energy & Air Quality
- Health, Safety & Wellbeing
- Equality, Diversity & Inclusion
- Social Value
- Supply Chain Sustainability
- Information Security & Customer Privacy
Environmental Achievements
- 71% of waste generated was recycled or re-used
- Ordered 50 Electric Vehicles to further electrify the van fleet (delivery expected in 2024/25)
- 125% increase in grey fleet mileage driven in battery electric cars
- Maintained 'CO2e Assessed Organisation' & 'CO2e Assessed Supply Chain' Carbon Footprint Ltd standards
- Reduction in total waste produced compared to 2022/23
- Reduction in waste sent to landfill compared to 2022/23 (only 3.86% sent to landfill)
Social Achievements
- Launched 'People Pages' providing colleagues with direct access to wellbeing support information
- Offered 73 people employment, exceeding the target of 43 (30 unemployed for 12+ months, 3 returning citizens, 1 veteran, 6 with disabilities, 3 NEETs, 1 care leaver)
- Donated £9,173 to local causes, exceeding the target of £4,000
- Raised £9,349.00 for Whizz Kids charity
- Completed three charitable DIY projects
- 27 colleagues actively involved in the 'cycle to work' benefit scheme (increased from 20 in 2022/23)
Governance Achievements
- Maintained Cyber Essentials certification
- Achieved Gold Sustainable FM Index (SFMI) award in 2023
- Submitted third climate change submission for the Carbon Disclosure Project (CDP) questionnaire
Climate Goals & Targets
- Not disclosed
- Reduce absolute scopes 1 and 2 GHG emissions 90% by FY2040 from a FY2022 base year
- Reduce absolute scope 3 GHG emissions 90% by FY2040 from a FY2022 base year
- Reduce absolute scopes 1 and 2 GHG emissions 42% by FY2030 from a FY2022 base year
- Reduce absolute scope 3 GHG emissions 42% by FY2030 from a FY2022 base year
- Achieve Platinum SFMI status by 2030
Environmental Challenges
- Accident Frequency Rates (AFR) rose from 13.47 to 20.06
- RIDDOR Frequency Rates rose from 0.9 to 2.02
- Scope 1, 2, and 3 emissions exceeded targets for remaining on track with near-term carbon reduction goals
- Low EDI data disclosure rates
Mitigation Strategies
- Implemented an Incident Reduction Plan with key actions including a ‘visible’ leadership approach and data-driven communication campaigns
- Implementing strategies to reduce scope 3 emissions
- Launched 'I Am Arcus' EDI campaign to improve disclosure rates, offering £1 donations to EDI related charities for each completed record
- Implemented Part 2 of the 'I Am Arcus' campaign providing senior leadership team with EDI disclosure data and enlisting their help in asking teams to complete their EDI data
Supply Chain Management
Supplier Audits: Annual audits via Alcumus Safe Contractor
Responsible Procurement
- HSQE criteria screening of subcontractors
- Sustainability questions for subcontractors
- Use of Alcumus Safe Contractor portal
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Price volatilities of fuel
- Supply and production uncertainties of fuel
- Ever-increasing regulatory controls related to net zero
Opportunities
- Electrification of fleet
Reporting Standards
Frameworks Used: GRI, SBTi
Certifications: ISO 14001:2015, ISO 9001:2015, ISO 45001:2018, ISO/IEC 27001:2022, Cyber Essentials
Third-party Assurance: Acclaro Advisory (limited assurance)
UN Sustainable Development Goals
- SDG 1
- SDG 3
- SDG 4
- SDG 5
- SDG 7
- SDG 12
- SDG 13
Impacts relative to energy, water, emissions, waste, supplier assessment, occupational health and safety, diversity and equal opportunity, information security and compliance have been disclosed throughout the report.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Gold SFMI award (2023)