Johns Hopkins University Press
Climate Impact & Sustainability Data (2016-2020)
Reporting Period: 2016-2020
Environmental Metrics
Social Achievements
- Improved user satisfaction
- Improved reporting and monitoring
Climate Goals & Targets
Environmental Challenges
- Frequent breakdowns, errors and instabilities in EDI communications
- Time wasted tracking too many false alerts
- Customer confidence jeopardized by documents lost in the system
- Employees not able to concentrate on more important business matters
- Lack of trust in system information
Mitigation Strategies
- Migrate to proven DC1 EDI Exchange solution for IP1 users
- Develop project migration and testing program
- Prioritize test cases, map data and perform UAT
- Revamp web interface to improve visibility and access to details
- Automate and improve error reporting to rule the exception
- Escort trading partners onto the Exchange