DomusVi Group
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:414,804 tCO2eq (2023)
Scope 1 Emissions:47,779 tCO2eq (market-based), 47,779 tCO2eq (location-based)
Scope 2 Emissions:35,825 tCO2eq (market-based), 19,531 tCO2eq (location-based)
Scope 3 Emissions:331,200 tCO2eq
Renewable Energy Share:Not disclosed
Total Energy Consumption:155,531 MWh (electricity) , 190,975 MWh (natural gas)
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:167 tCO2eq/M€ (2023)
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- 6.5% reduction in energy consumption intensity per bed vs 2022 proforma: 7,639 kWh/bed in 2023 vs. 8,170 kWh/bed in 2022.
- 10.2% reduction in GHG emissions, 167 tCO2 eq/M€ in 2023 vs 186 tCO2 eq/M€ in 2022 proforma.
- 0.5% reduction in the average weight of waste generated per bed compared with 2022 Proforma: 1.61 T/bed in 2023 vs 1.62 T/bed in 2022.
Social Achievements
- 93.5% overall customer satisfaction.
- 40 NPS (Net Promoter Score)
- 64% employee commitment rate.
- 373,144 hours of training delivered in 2023.
Governance Achievements
- Establishment of a Purpose & CSR Committee.
- Implementation of a code of conduct to prevent corruption and money laundering in France, Spain, and Portugal.
- Rollout of Ulises software, a component of the whistleblowing system, in France, Spain, Germany, and Portugal.
- Creation of the French National Family Council in May 2023.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Achieve SBTi-validated decarbonization trajectory by 2030.
- Create a National Family Council in each country by 2027.
Short-term Goals:
- Increase NPS by one point a year by 2026.
Environmental Challenges
- Attractiveness of professions in the medico-social sector.
- Climate change and its impact on operations.
- Reduction of GHG emissions.
- Maintaining ethical business conduct and preventing corruption.
- Ensuring the quality of services and well-treatment of residents.
- Managing water consumption and waste.
- Preserving biodiversity.
Mitigation Strategies
- ImpAct project to mobilize employees around CSR objectives.
- Decarbonization strategy development using SBTi methodology.
- Implementation of a code of conduct and whistleblowing system.
- Regular customer satisfaction surveys and improvement plans.
- Initiatives to optimize water consumption and waste management.
- Environmental Tome - New DomusVi Project for sustainable construction and renovation.
- National Family Councils to improve governance and stakeholder engagement.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Formalization of a responsible purchasing policy.
Climate-Related Risks & Opportunities
Physical Risks
- Heat waves
- Storms
- Floods
- Fires
- Water stress
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: CSRD, ESRS, GRI, SBTi, EINF (Spain)
Certifications: ISO 45001 (Spain), BREEAM (various projects)
Third-party Assurance: Mazars
UN Sustainable Development Goals
- 3
- 4
- 5
- 7
- 8
- 11
- 12
- 13
- 14
- 17
Initiatives contribute to these goals through various programs and policies.
Sustainable Products & Innovation
- Sound sensors
- Smartphone application for hotel service staff
- Interactive screens
Awards & Recognition
- Palme de la Relation Client 2023
- Prix Entreprise et Salariés Aidants