Aflac Incorporated
Climate Impact & Sustainability Data (2011-01 to 2012-03, 2015, 2019, 2020, 2021-06 to 2021-07, 2023)
Reporting Period: 2011-01 to 2012-03
Environmental Metrics
ESG Focus Areas
- Employee well-being
- Community investment
- Environmental sustainability
- Ethical business practices
- Diversity and inclusion
Environmental Achievements
- Reduced electricity usage by 21% from 2007 to 2011 despite a 24% increase in square footage.
- Achieved 75.2% recycling rate in 2011.
- Aflac's data center and Information Technology Center received Energy Star ratings.
- Improved Newsweek's green rankings by 100 places.
Social Achievements
- Named to FORTUNE's 100 Best Companies to Work For list for 14 consecutive years.
- Donated over $70 million to treat and research pediatric cancer.
- Contributed over $1.25 million to aid Japan after the tsunami.
- Aflac employees volunteered approximately 13,750 hours in 2011.
- Recognized for diversity initiatives by Black Enterprise, LATINA Style, and Hispanic Enterprise magazines.
Governance Achievements
- Named one of the World’s Most Ethical Companies by Ethisphere magazine for six consecutive years.
- Established The Aflac Trust to deter, prevent, detect, and respond to potential fraud and abuse.
- First public company in the US to adopt an advisory shareholder vote on compensation.
Climate Goals & Targets
Short-term Goals:
- Purchase a digester for food waste.
- Create formalized energy and water plans.
- Evaluate and implement ISO 14001 standards.
- Begin GRI sustainability reporting.
- Implement Hara Energy and Sustainability System software.
Environmental Challenges
- Larger investment losses in 2011 compared to 2010.
- Maintaining ethical standards across a growing international business.
Mitigation Strategies
- Implemented The Aflac Trust to address fraud and abuse.
- Continued focus on strong financial performance and risk management.
Supply Chain Management
Responsible Procurement
- Compliance with applicable laws and regulations in all contracts and agreements.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI (mentioned as a future goal)
Certifications: Energy Star (for data center and IT center)
Awards & Recognition
- World’s Most Ethical Companies (Ethisphere)
- America’s Most Admired Companies (FORTUNE)
- 100 Best Companies to Work For (FORTUNE)
- Business to Business Annual Award (Dan and Kathelen Amos)
- Dow Jones Sustainability List North America
- PRNews Public Relations Hall of Fame (Aflac Duck)
- Communitas Awards
- Energy Star Award
- LEED Gold certification
Reporting Period: 2015
Environmental Metrics
Waste Generated:612,540 pounds in 2015
ESG Focus Areas
- Business ethics
- Diversity and Inclusion
- Community support (primarily childhood cancer)
- Environmental stewardship
Environmental Achievements
- Reduced electricity consumption at U.S. facilities by 42% from 2007 levels by 2015.
- Reduced Scope 1 and 2 emissions by 33% from 2007 levels by 2015.
- Reduced Scope 1 and 2 emissions by 3.8% in 2015 from the previous year.
- 83% of company-owned properties in the U.S. were Energy Star certified in 2015.
- Recycled 63,661 pounds of e-waste in 2015.
Social Achievements
- Introduced One Day Pay SM initiative, helping over 1 million policyholders receive benefits within one day.
- Aflac was named one of Fortune magazine’s 100 Best Companies to Work For for the 18th consecutive year.
- Raised over $104 million for the Aflac Cancer and Blood Disorders Center since 1995.
- Awarded $27,850 in tuition reimbursement to 17 employees and $44,630 in tuition assistance to two students in 2015.
- Built 10th house for Habitat for Humanity in 2015.
- Aflac employees logged nearly 10,500 volunteer hours in 2015.
Governance Achievements
- Named one of Ethisphere Institute’s 2015 World’s Most Ethical Companies (9th consecutive year).
- Improved RepTrak® Pulse score from 68.40 in 2014 to 73.30 in 2015.
- Aflac Contact Center’s Live-Phone Channel recognized by J.D. Power’s 2015 Certified Contact Center Program.
- Dan Amos named one of the 100 Most Influential People in Business Ethics by Ethisphere Magazine and Best-Performing CEOs in the World by Harvard Business Review.
- Fortune magazine named Aflac to its list of the World’s Most Admired Companies for the 14th time in 2015.
Climate Goals & Targets
Medium-term Goals:
- Reduce electricity consumption at U.S. facilities to 50% of 2007 levels (42% achieved by 2015).
- 40% reduction in Scope 1 and 2 emissions by 2025.
- Reduce waste sent to landfills by company-owned properties from 612,540 pounds in 2015 to 500,000 pounds by 2025.
Short-term Goals:
- Double monthly career management sessions from 30 to 60 by 2017.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
- Supplier Diversity Program (9% of overall supplier spending in 2015)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI
Awards & Recognition
- Ethisphere Institute’s World’s Most Ethical Companies
- Fortune’s 100 Best Companies to Work For
- Fortune’s World’s Most Admired Companies
- J.D. Power’s Certified Contact Center Program
Reporting Period: 2019
Environmental Metrics
Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:15% (Aflac US Headquarters)
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Governance
- Workplace
- Philanthropy
- Environment
Environmental Achievements
- Reduced electricity consumption in Aflac U.S. by over 50% KWH per square foot since 2007, saving nearly $18 million.
- 62% of waste recycled and reused in Aflac Japan's office.
- Aflac U.S. recycled 64,000 pounds of e-waste and electronics; employees donated 500 pairs of shoes, diverting 750 pounds from landfill.
- Aflac U.S. headquarters and Aflac Japan's Chofu Square are LEED Gold certified.
- More than 500 solar panels produce 15% of Aflac corporate headquarters’ energy needs.
Social Achievements
- Aflac Japan met its goal of 30% women in leadership positions in 2019 (ahead of schedule).
- Aflac U.S. hired 729 new employees in 2019: 58% ethnic minorities and 65% women.
- Distributed over 6,500 My Special Aflac Ducks to children with cancer in the U.S. and Japan.
- Aflac U.S. spent $24.5 million with diverse suppliers.
- 16,466 hours of volunteer work logged by U.S. employees (7% increase over 2018).
Governance Achievements
- Aflac was named to Points of Light’s Civic 50 list for the second consecutive year.
- Aflac has been recognized as a World’s Most Ethical Company by the Ethisphere® Institute for 13 consecutive years.
- 64% of Aflac Incorporated board members are ethnic minorities or women.
- More than 10,000 employees in the U.S. and Japan received ethics training.
- Executive compensation approved by shareholders through an annual nonbinding shareholder “say on pay” vote.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Reduce carbon emissions by 75% by 2030 in the U.S. and Japan.
Short-term Goals:
- Reduce electricity consumption in US by 50% per square foot by 2025.
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Aflac’s Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI, UN SDGs
Certifications: ISO 14001:2015 (environmental management), ISO 50001 (energy management)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
The report mentions alignment with UN SDGs but doesn't specify which goals.
Sustainable Products & Innovation
- My Special Aflac Duck
Awards & Recognition
- World’s Most Ethical Company (Ethisphere, 13 years)
- Points of Light’s Civic 50 (2 years)
- My Special Aflac Duck: SXSW Interactive Innovation Award, Cannes Lions PR Silver Medals, Gold SABRE Award
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Employee health and safety
- Fair and equitable wages
- Climate change
- Environmental protection
- Access to clean water
Climate Goals & Targets
Environmental Challenges
- COVID-19 pandemic and resulting economic downturn
- Racial and social inequality
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2021-06 to 2021-07
Environmental Metrics
ESG Focus Areas
- Employee Well-being
- Workforce Diversity and Inclusion
- Financial Health of Employees
Social Achievements
- Conducted a study on workplace benefits trends and attitudes, providing insights into employee needs and concerns.
Climate Goals & Targets
Environmental Challenges
- Rising healthcare costs
- Disconnect between employer and employee perceptions of benefits
- Employee stress related to benefits and billing
- Employee burnout
- Employee financial anxieties about healthcare costs
Mitigation Strategies
- Providing education and resources to help employees understand their benefits and costs
- Offering supplemental insurance to help cover unexpected expenses
- Improving communication and engagement with employees about benefits
- Offering flexible scheduling and additional paid time off
- Promoting mental health resources and employee assistance programs
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Corporate Social Responsibility
- Sustainability
- Diversity, Equity, and Inclusion
- Responsible Investing
- Climate Change
Environmental Achievements
- Reduced combined Scope 1 and 2 market-based greenhouse gas emissions by more than 90% from 2007 to 2022
- Carbon neutral for Scope 1 and 2 emissions for 4 consecutive years (expecting 2023 to be the 4th)
- Goal of net zero emissions by 2050
Social Achievements
- My Special Aflac Duck® provided to more than 27,000 children through 2023
- Over $173 million in support of Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta
- Aflac Parents House in Japan served as a home-away-from-home for more than 150,000 pediatric patients and their family members
Governance Achievements
- First publicly traded company in the U.S. to voluntarily allow shareholders a say-on-pay vote
- Inclusion of a sustainability modifier in short-term incentive compensation since 2021
- Board diversity with women and/or people of color comprising approximately 60% of its membership
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Achieve 100% renewable electricity for owned and controlled facilities by 2030
Short-term Goals:
- Aflac Life Insurance Japan Ltd.’s plan to increase women in management roles to 30% by 2025
- Increase overall U.S. diversity of Senior Management population by 5% by 2026
Environmental Challenges
- Weakening yen impacting cash flow and deployable capital
- Elevated expenses associated with building growth platforms in the U.S.
- Decline in Aflac Japan net earned premiums due to reinsurance and limited pay policies reaching paid-up status
Mitigation Strategies
- Proactive steps to defend cash flow and deployable capital against a weakening yen
- Company-wide cost-reduction efforts in Japan
- Investments to address challenges to grow top line in both Japan and the U.S.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Principles for Responsible Investment (PRI)
Sustainable Products & Innovation
- My Special Aflac Duck®
Awards & Recognition
- Fortune’s List of World’s Most Admired Companies (23rd time)
- Dow Jones Sustainability North America Index (10th time)
- Bloomberg’s Gender-Equality Index (4th consecutive year)
- Ethisphere’s World’s Most Ethical Companies (18th consecutive year)
- Points of Light’s Civic 50 List (6th consecutive year)