Thomas Miller Group
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:1,847 tCO2e
Scope 1 Emissions:169 tCO2e
Scope 2 Emissions:264 tCO2e
Scope 3 Emissions:1,213 tCO2e (partial)
Renewable Energy Share:100% in London office (purchased electricity)
ESG Focus Areas
- Our People
- Our Company
- Our Community
- Our Planet
- Our Marketplace
Environmental Achievements
- Implemented a programme of light replacement to install efficient LED lighting in London office
- Adjusted Building Management System in London office to maximise energy efficiency
- Reduced plant run time in London office in line with occupancy profile
- Streamlined waste management processes in London office, including food waste recycling
- Reduced London office footprint through agile working
- Introduced new technologies to reduce paper use in London office
- Purchased 100% green electricity backed by Renewable Energy Guarantees of Origins (REGOs) in London office
- New Jersey office refurbishment included energy-efficient LED lighting and temperature controls
- Reduced gross (market-based) emissions by 262 tonnes of CO2e in London office due to green electricity
Social Achievements
- Updated and published global DEI Policy incorporating DEI Mission Statement
- Implemented Diversity Data monitoring in UK and Isle of Man (40% response rate)
- Significant annual improvement (5.2%) in UK gender pay gap (35.9% in 2022)
- Increased proportion of women in senior roles in UK by 8.7% since 2017 (22.6% in 2022)
- Updated Management and Leadership Development programmes
- Ran Aspiring Manager programme (18 employees) and Experienced Manager programme (21 employees)
- 22 employees undertaking Company-sponsored professional qualifications
- 3 employees undertaking an Apprenticeship
- Offered three days of paid volunteer leave to each employee
- Employee Engagement Survey showed 86% of respondents considered ESG important and 90% would recommend Thomas Miller as a good place to work
- Launched three weeks of ESG communications on company intranet with articles, videos, webinars and podcasts
- Hosted employee focus groups on key ESG priorities
- Global Corporate Charity Partnership with Street Child (£90,500 donated in 2022)
- Donations to over 60 charities in 2022
Governance Achievements
- Robust governance structures, policies and practices
- Strong independent representation on the Thomas Miller Holdings Board
- Regular reporting on Group risks through risk register, including material ESG risks (climate change and data stewardship)
- Separate ESG regulatory and legal horizon scanning
- Remuneration Policy aligned with culture and Corporate Plan priorities
- Established ESG Committee with representation from across the Group
- Appointed 13 ESG Ambassadors
- Complies with the Modern Slavery Act in the UK and applies similar principles globally
- Strong Anti-Corruption and Bribery policies and practices with annual employee training
- Comprehensive global Whistleblowing Policy
- Inclusive culture encouraging employees to report unethical behavior
- Grievance Policy for employee concerns
Climate Goals & Targets
Short-term Goals:
- Introduce blind screening of CVs in UK recruitment
- Start a DEI Employee Resource Group
- Introduce employees to DEI networks
- Review social mobility programmes/groups and partner with at least one external organization by end of 2023
- Introduce recording and reporting of learning and development management information alongside gender
- Apply to become a UN Global Compact participant in 2023
- Measure, monitor and report on Thomas Miller Board and Committee compositions
- Continue to develop the ESG Ambassador role
Environmental Challenges
- Limited control over environmental operations in some regional and overseas offices
- Difficulty significantly reducing international business travel
- Need for more robust data gathering across ESG topics
- Improving diversity data collection globally
Mitigation Strategies
- Working to improve environmental aspects of offices within control
- Introducing ESG principles into travel policies to encourage environmentally conscious travel planning
- Developing more robust data gathering processes
- Expanding approach to sourcing candidates for vacant positions, partnering with diversity-focused organizations, analyzing job advertisements, researching job boards focusing on underrepresented groups, implementing barrier-free application processes, and working with diversity-promoting agencies
Supply Chain Management
Responsible Procurement
- Strengthening procurement and third-party supplier due diligence processes in 2023 to ensure alignment with ESG values
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN SDGs, UN Global Compact (aiming for participation from 2024), GRI (reviewing for potential voluntary adoption), TCFD (reviewing for potential voluntary adoption)
UN Sustainable Development Goals
- SDG 3 (Good Health and Well-being)
- SDG 8 (Decent Work and Economic Growth)
- SDG 13 (Climate Action)
- SDG 14 (Life Below Water)
- SDG 17 (Partnerships for the Goals)
Alignment with UN SDGs is used to structure stakeholder engagement and communicate performance on key ESG outcomes.
Sustainable Products & Innovation
- Renewable energy underwriting team at Thomas Miller Specialty Offshore (TMSO)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:2278 tCO2e
Scope 1 Emissions:182 tCO2e
Scope 2 Emissions:268 tCO2e
Scope 3 Emissions:2074 tCO2e (partial)
ESG Focus Areas
- Our People
- Our Company
- Our Community
- Our Planet
- Our Marketplace
Environmental Achievements
- Relocated IT data center to a facility powered entirely by certified renewable energy, projecting a 50% decrease in steady-state power consumption.
- Increased recycling rates in London office to 69.9%, saving 8,670kg CO2e.
Social Achievements
- Launched DEI Employee Forum.
- Developed partnerships with two social mobility charities: The Switch and Career Ready.
- Implemented anonymous CV screening in the UK to minimize unconscious bias in recruitment.
- Improved UK Gender Pay Gap from 45.3% in 2017 to 35.7% in 2023.
- Launched a new Corporate Charity Partnership with St Mungo’s, aiming to donate £150,000.
Governance Achievements
- Became a participant in the United Nations Global Compact.
- Reviewed and updated Group Health and Safety policies and procedures.
- Introduced Safecall, an independent and confidential external reporting helpline for employees.
- Reviewed RNC Terms of Reference to ensure specific reference to DEI.
Climate Goals & Targets
Long-term Goals:
- Work with larger Thomas Miller Group third-party suppliers to assess ESG alignment.
- Develop UN Global Compact submission.
- Work with the Thomas Miller Group travel agency to support more environmentally conscious travel bookings.
Medium-term Goals:
- Build greater awareness of health and safety across the Group.
- Build DEI behaviours into the Thomas Miller Behaviours Framework.
- Extend anonymous CVs in recruitment to overseas locations.
- Introduce flexible bank holidays.
- Undertake a review of Family Friendly policies.
Short-term Goals:
- Finalise methodology for International Gender Pay Gap reporting (2025).
- Develop recruitment processes to enhance manager training on DEI and interview best practice.
- Introduce relevant DEI training opportunities.
- Develop the DEI Employee Forum.
- Identify and agree on a broader set of structured employment-related management information.
Environmental Challenges
- Significant business travel necessitates a large carbon footprint.
- Need to expand DEI data collection and reporting beyond the UK.
- Developing relevant metrics to measure ESG performance.
Mitigation Strategies
- Implemented environmental considerations in Global Travel Policy (e.g., choosing sustainable booking options).
- Planning to launch an online travel booking tool with environmental data.
- Expanding DEI data collection to other regions.
- Intention to move towards more data-driven targets in 2025 and beyond.
Supply Chain Management
Responsible Procurement
- Commitment to establishing long-term, open and fair relationships with suppliers.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN SDGs, UN Global Compact
UN Sustainable Development Goals
- SDG 3
- SDG 8
- SDG 13
- SDG 14
- SDG 17
Alignment with UN SDGs is reflected in Thomas Miller's ESG strategy and the activities of its managed Mutual Insurance companies.