Climate Change Data

Environmental Metrics

ESG Focus Areas

• Financial Inclusion
• Socially Responsible Investment
• Environmental Strategy
• Social Action and Volunteering
• Combating Climate Change
• People-Centred Culture
• Corporate Governance
• Digital Innovation and Transformation

Environmental Achievements

• Issued a green bond and a second social bond, both successfully received in the market and linked to the contribution to the United Nations Sustainable Development Goals (SDGs).
• Integrated ambitious environmental policies into lending processes.
• Aligned portfolios with the goals of the Paris Agreement.

Social Achievements

• Granted more than 4,700 contracts with beneficiaries of support measures related to the COVID-19 crisis.
• Granted loans with public guarantees exceeding €13,000 million.
• Granted loan moratoria exceeding €17,000 million in 2020.
• Advanced income and benefits for almost 4 million people.
• imagin obtained the B Corp certification for its positive impact on the environment and society.
• CaixaBank, the world's highest-ranking entity in gender equality according to Bloomberg's international index for 2021.

Governance Achievements

• Reduced the size of the Board of Directors.
• Boosted diversity on the Board of Directors.
• Established the role of the Coordinating Director.
• Obtained UNE 19601 certification for Criminal Compliance Management Systems.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and its economic consequences.
• Low interest rates.
• Increased need for digital transformation.
• Cybersecurity threats.
• Pressure to consolidate in the banking sector.

Mitigation Strategies

• Implemented measures to support customers and businesses (moratoria, loans with public guarantees, etc.).
• Reduced recurring operating expenses.
• Strengthened digital channels and remote services.
• Improved cybersecurity protocols and monitoring.
• Announced merger with Bankia to increase efficiency and profitability.

Supply Chain Management

Responsible Procurement

• Code of Conduct for Suppliers
• Principles of the United Nations Global Compact

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, SASB, TCFD, UNGC

Certifications: UNE 19601, BCorp imagin

UN Sustainable Development Goals

• Goal 1
• Goal 2
• Goal 3
• Goal 8
• Goal 10
• Goal 13

CaixaBank contributes to all 17 SDGs through its activity, social action, and strategic alliances. Four SDGs are prioritized.

Sustainable Products & Innovation

• Green bond
• Social bond
• Eco-loans in the agricultural sector

Awards & Recognition

• Euromoney Award for Excellence in Leadership in Western Europe 2020
• Global Finance Award for Outstanding Crisis Leadership
• Global Finance Best Consumer Bank in the World 2020
• Global Finance Best Bank in Spain 2020 and Best Bank in Western Europe 2020
• The Banker Best bank in Portugal
• Bloomberg Gender Equality Index 2021 #1 in the world

Environmental Metrics

ESG Focus Areas

• Principled, responsible and sustainable conduct
• Good corporate governance practices and compliance
• Financial soundness and profitability
• Risk management
• Cybersecurity and data protection
• Digital innovation and transformation
• Strategy for climate change
• Customer experience
• Social development and financial inclusion
• People-centred culture
• Social commitment

Environmental Achievements

• Reduced CO2 emissions to zero since 2018
• Signed the Net Zero Banking Alliance, committing to achieve neutral greenhouse gas emissions in credit and investment portfolios by 2050
• €3,582 million of own green bonds issued (2020-2021)
• €10,832 million loans indexed to sustainability variables
• €1,706 million new renewable energy projects funded
• 1,435,861 tCO2/year emissions avoided financed by CaixaBank

Social Achievements

• Awarded the EFR Certification A level of excellence (first Spanish financial institution to achieve it)
• €1 billion social bond issued linked to finance education and anti-poverty programmes
• 13.64% yearly profit return on talent retention
• 6.13% return at 5 years on talent retention
• €30,000 million new microloans and other social impact financing initiatives
• 107,222 jobs created by supporting entrepreneurs through microloans
• CaixaBank, the world's highest-ranking entity in gender equality according to Bloomberg's international index

Governance Achievements

• Obtained UNE 19601 Certification - Criminal Compliance Management System
• Obtained ISO 37301 Certification - Compliance Management Systems
• Obtained ISO 37001 Certification - Anti-bribery management systems
• General Remuneration Policy linked to ESG risks
• Completed the largest technological integration in Spanish history

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions
• Low interest rates impacting net interest income
• COVID-19 pandemic and its economic impacts
• Inflationary pressures
• Energy crisis
• ESG risk

Mitigation Strategies

• Prudent risk management and loan-loss provisions
• Strong capital position and liquidity
• Support measures for families and companies
• Integration of Bankia
• Active management of environmental risks and climate change
• Implementation of ESG aspects in risk management

Supply Chain Management

Supplier Audits: 882 suppliers approved or reapproved in 2021

Responsible Procurement

• Code of Conduct for Suppliers
• Procurement Principles
• Principles of the United Nations Global Compact

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI, SASB, TCFD, UNGC, IIRC

Certifications: UNE 19601, ISO 37301, ISO 37001, AENOR Sustainable Finances

Third-party Assurance: Independent expert

UN Sustainable Development Goals

• Not disclosed

Contributes to all 17 SDGs

Sustainable Products & Innovation

• Green bonds
• Social bonds
• Impact Solutions GAMA SI

Awards & Recognition

• Best Bank in Spain 2021 (Global Finance)
• Best Bank in Western Europe 2021 (Global Finance)
• Best Bank Transformation in the World in 2021 (Euromoney)
• Bank of the Year in Spain in 2021 (The Banker)
• Most Innovative Bank in Western Europe 2021 (Global Finance)
• Most Innovative Bank in the World 2021 (EFMA-Accenture)
• Best Private Bank in Spain by The Banker/PWM
• Outstanding Leadership in Social Bonds in Western Europe 2021 (Global Finance)

Environmental Metrics

ESG Focus Areas

• Climate Change
• Financial Inclusion
• Diversity and Inclusion
• Corporate Governance
• Social Action

Environmental Achievements

• Operationally carbon neutral since 2018
• Mobilized more than €23.5 billion in sustainable finance in 2022 (37% of the 2022-2024 target)
• Set decarbonization targets for its credit portfolio, aiming to reduce average intensity of lending portfolio in the electricity sector by 30% by 2030 and issuances financed by the oil and gas sector by 23%
• First Spanish financial institution to sign the Financial Sector statement on biodiversity

Social Achievements

• Launched new brand purpose: "Standing by people for everything that matters"
• Continued growth in market share of long-term savings products (reaching 29.7%)
• MicroBank remains a European benchmark in micro-loans
• Dualiza Foundation supports Dual Vocational Training
• Social rent housing program

Governance Achievements

• Successful completion of the integration of Bankia
• High levels of capital adequacy (capital ratio of 12.8% at year-end)
• Maintained high ratings in international sustainability indices
• 30% of annual and long-term variable remuneration for Chairman and CEO linked to ESG factors

Climate Goals & Targets

Environmental Challenges

• Geopolitical risks and inflation
• Energy crisis
• Economic slowdown
• Cybersecurity and data protection
• Climate change risks (physical and transition)

Mitigation Strategies

• Energy saving measures
• Strengthened capital position
• Strategic Plan for Information Security
• ESG risk management processes
• Decarbonization targets
• Sustainable finance initiatives

Supply Chain Management

Supplier Audits: 502 approved suppliers in 2022

Responsible Procurement

• Code of Conduct for Suppliers
• Procurement Principles
• UN Global Compact Principles

Climate-Related Risks & Opportunities

Physical Risks

• Climate change

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Sustainable finance

Reporting Standards

Frameworks Used: GRI, SASB, TCFD, UNGC, UNEP FI, UN PRI

Certifications: ISO 37301 (Compliance Management Systems), ISO 37001 (Anti-bribery Management Systems), UNE 19601 (Criminal Compliance Management System)

Sustainable Products & Innovation

• Sustainable finance products
• ESG advisory services

Awards & Recognition

• Best Bank in Spain 2022 and Best Bank in Western Europe 2022 by Global Finance
• Best Bank for Sustainable Finance in Spain for 2022
• Best Bank in Portugal 2022 by Euromoney

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Climate Goals & Targets

Environmental Challenges

• Managing ESG risks associated with customers and proprietary investments, including environmental risks (climate change, pollution), social risks (human rights, labor practices), and governance risks (transparency, corruption).

Mitigation Strategies

• Integrating ESG criteria into business decisions, risk assessment, customer onboarding, and investment processes; establishing exclusion and restriction criteria for certain activities and sectors; engaging with customers to promote ESG compliance; reporting on ESG risk management.

Supply Chain Management

Responsible Procurement

• Code of Conduct of Vendors

Climate-Related Risks & Opportunities

Physical Risks

• Extreme natural events
• Changes in the balance of ecosystems

Transition Risks

• Regulatory changes
• Market shifts

Reporting Standards

Frameworks Used: Equator Principles, EBA Guidelines, TCFD, UNGC, PRI, NZBA, TNFD, GRI, SASB

Certifications: ISO 45001, FSC, PEFC, ICMC, RSPO, RTRS