Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduction in electricity consumption by 8.0% (2020 vs 2019)
• Decrease in total energy intensity by 10.6% (2020 vs 2019)
• Reduction in indirect GHG emissions arising from electricity consumption by 4.8% (2020 vs 2019)
• Decrease in total GHG emission intensity by 12.6% (2020 vs 2019)

Social Achievements

• Client churn rate of 0% (2020)
• Growth in average number of employees by 17.1% (2020 vs 2019)
• Growth in workforce < 30 years old by 5.3% (2020 vs 2019)
• Growth in open-ended contracts by 18.7% (2020 vs 2019)

Governance Achievements

• 100% Independent members with experience on the Supervisory Board
• 99% Attendance rate (average) on the Supervisory Board
• Implementation of ISO 45001:2018 in Italy, France and Luxembourg (with rollout planned for all Group countries)

Climate Goals & Targets

Environmental Challenges

• Maintaining customer satisfaction in a rapidly changing technological landscape
• Ensuring business ethics and transparency across all operations
• Managing the health and safety of a large workforce of field service engineers
• Protecting digital rights and data privacy
• Managing the environmental impact of a growing vehicle fleet

Mitigation Strategies

• Focus on service quality and customer satisfaction
• Internal Code of Conduct, Whistleblower Policy, and anti-corruption policy
• ISO 45001:2018 health and safety management system, health & safety training, and safe driving courses
• ISO 27001 certification, data privacy policy, and employee training
• Eco-friendly and safe driving policy, investment in a greener fleet, and optimized call-out scheduling

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct covering environmental impact, human rights, working conditions, health and safety, and business ethics

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards

Certifications: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 27001:2013

UN Sustainable Development Goals

• Goal 8: Decent Work and Economic Growth
• Goal 9: Industry, Innovation and Infrastructure
• Goal 13: Climate Action

SOLUTIONS 30's business contributes to these goals through its operations in digital transformation and energy transition.

Environmental Metrics

ESG Focus Areas

• Governance
• Social
• Environmental

Environmental Achievements

• Reduced electricity consumption by 22.0%
• Reduced natural gas consumption by 19.8%
• Increased low-carbon vehicles to 80% of the fleet

Social Achievements

• Growth in workforce <30 years old by 5.5% (1,505 employees, 21% of total employees)
• Growth in women by 9.0% (1,040 employees, 14.4% of total employees)
• Provided 168,338 hours of training (2.9 days per employee)

Governance Achievements

• Launched Governance, Risk & Compliance (GRC) project
• Signed the UN Global Compact
• Implemented ISO 45001 in several countries

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions
• Maintaining high service quality with rapid growth
• Reducing carbon footprint of higher-class vehicles

Mitigation Strategies

• Investing in IT platform improvements
• Optimizing technicians' routes and eco-driving training
• Exploring carbon offsetting solutions

Supply Chain Management

Responsible Procurement

• Business Partner Code of Conduct covering environmental impact, human rights, working conditions, health & safety, and business ethics.

Climate-Related Risks & Opportunities

Opportunities

• Development of energy-efficient products and services (smart meters, EV charging stations, solar panels)

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards (in accordance – core)

Certifications: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 27001:2013

UN Sustainable Development Goals

• Goal 9: Industry, Innovation and Infrastructure
• Goal 7: Affordable and Clean Energy

Solutions 30's activities in telecom, energy, and other sectors contribute to improved infrastructure, access to technology, and the energy transition.

Sustainable Products & Innovation

• Smart meters
• Electric vehicle charging stations
• Solar panels

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Governance
• Safety
• Youth Employment
• Sustainable Mobility
• Responsible Sourcing
• Data Protection
• Business Ethics
• Circular Economy

Environmental Achievements

• Reduced CO2e emissions intensity (Scopes 1 & 2) by 9.2%
• Reduced building electricity consumption by 15% compared to 2022
• Increased green energy purchases by 20% compared to 2022
• 8% of revenue aligned with the environmental taxonomy
• 142,200 computers and 79,600 printers repaired (circular economy)

Social Achievements

• 37.1% of new hires under 30
• Increased training hours to 27.6 hours per employee
• Achieved equal pay for women and men by category
• Increased the number of women in management positions by 15.9%
• Reduced accident severity rate

Governance Achievements

• 95.7% of subcontractors registered on mySupplace platform
• Strengthened governance through GRC project
• Created an internal audit department
• Implemented a whistleblowing platform

Climate Goals & Targets

Environmental Challenges

• Difficulty in achieving ESG objectives due to the nature of activities and business model
• Risk of non-compliance leading to unethical behavior, financial losses, and reputational damage
• Risks related to subcontractor reputation, call-out management, employee qualifications, and compliance
• Cybersecurity risks impacting customer and group activities
• Resource shortages (labor and materials) leading to delays and customer dissatisfaction
• Managing ramp-ups in growing segments and reorganization in declining segments
• Financial risks due to the economic situation (high inflation and interest rates)

Mitigation Strategies

• Commitment to SBTi for CO2 emission reduction targets
• Awareness-raising sessions and e-learning for employees
• Sophisticated third-party due diligence process and mySupplace platform
• Daily database backups and cyber insurance
• Focus on recruiting and training young people, improved quality control, and long-term planning with customers
• Geographic, activity, and client diversification, synergies between activities, and use of subcontractors
• Limiting recourse to debt, centralized cash pooling, rolling budget, and cost monitoring

Supply Chain Management

Supplier Audits: 95.7% coverage via mySupplace

Responsible Procurement

• Third-party due diligence
• Supplier Relations and Responsible Purchasing (SRRP) charter

Climate-Related Risks & Opportunities

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI, UN Global Compact, SBTi

Certifications: ISO 9001, ISO 14001, ISO 45001, ISO 27001, VCA**

UN Sustainable Development Goals

• Goal 3
• Goal 4
• Goal 8
• Goal 9
• Goal 12
• Goal 13

Contribution to various SDGs through business activities and initiatives

Sustainable Products & Innovation

• Electric vehicle charging station services
• Smart meter services
• Solar panel services

Awards & Recognition

• HP Platinum Badge