Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Community
• Diversity

Environmental Achievements

• Utilized Monza Recycled stock for printing the annual report, containing 55% recycled fiber.
• Developed a structured management system aligned with the ISO 14001 model to ensure environmental performance meets legal and policy requirements.

Social Achievements

• Company matched workplace giving scheme, donating $28,236 in FY2014.
• Focus on key areas supporting gender balance, including equitable pay and flexible work arrangements.

Governance Achievements

• Adopted a Code of Conduct for all Directors and employees.
• Implemented a whistle-blower policy.

Climate Goals & Targets

Environmental Challenges

• Challenging trading conditions in the Australian recruitment industry.
• Resignation of CEO and Managing Director.

Mitigation Strategies

• Focus on reducing cost base in Australia and driving operational efficiencies.
• Commenced search for a new CEO.
• Full review of company structure to ensure a lean and efficient team.

Supply Chain Management

Responsible Procurement

• Adopting the Electronic Industry Citizenship Coalition (EICC) Code of Conduct

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Increased focus on the bids and tenders’ function, leading to the acquisition of several new customers in 2019 and retention of all our existing customer contracts.
• Attracting new talent to our consultant team in Australia.
• Reducing employee attrition rates through a range of human resource investments and strategies.
• Our learning and development program was shortlisted in the top five for the Recruitment International Awards’ Training and Development Initiative of the Year award

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Performance in the second half of the financial year was significantly below budget and expectations.
• Industry challenges in attracting experienced staff.
• Timing delays in attracting and training new staff.
• The Lloyd Morgan division in China had a very challenging year as it continued to rebuild under the leadership of a new China Chief Executive Officer.
• Several large opportunities were delayed in the second half of 2019 due to our customers experiencing contract delays.
• High staff turnover in key Beijing and Guangzhou offices early in 2019, leading to a significant negative impact on revenue.

Mitigation Strategies

• Continued to invest in human resource and learning and development programs.
• Right-sizing our Queensland operations.
• Appointing our highly successful ACT and People Services General Manager to also lead our Victorian operations in the interim.
• Appointing a new experienced team leader in Victoria.
• Office relocation in Victoria to reduce fixed operating costs.
• Downsized underperforming Queensland division.
• Continuing focus within the On Demand IT Services division on building a long-term, sustainable pipeline of opportunities.
• Increased focus on the bids and tenders’ function.
• Attracting new talent to our consultant team in Australia.
• Reducing employee attrition rates through a range of human resource investments and strategies.
• Rationalising inefficient offices and operations.
• Significant re-focus on business development strategies.
• Greater focus on driving productivity through our recruitment teams.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed