Climate Change Data

The Hotel Britomart Ltd

Climate Impact & Sustainability Data (2022-04 to 2023-03, 2023-04 to 2024-03)

Reporting Period: 2022-04 to 2023-03

Environmental Metrics

Total Carbon Emissions:251 tCO2e/year

ESG Focus Areas

  • Governance
  • Environment
  • People & Culture

Environmental Achievements

  • Reduced carbon emissions per occupied room by nearly half (from 0.020 tCO2e to 0.011 tCO2e)
  • Planted 1200 native trees at The Landing through a collaboration with their tree nursery and landscape team.
  • Removed plastic milk bottles from the supply chain, using reusable pails and glass mini milk bottles.
  • Introduced compostable coffee pods in guest rooms.

Social Achievements

  • Developed partnerships with ocean-related charities Live Ocean and Sustainable Coastlines.
  • Collaborated with Critical NZ to develop a chopping board recycled from fishing nets, benefiting ocean charity Legasea.
  • Aligned with the Pride Pledge and sent team members to a training session.
  • Worked with Te Kura Kaupapa Māori at Hoani Waititi Marae to provide students with an understanding of hotel operations and job roles.
  • Donated 275kg of soap to SoapAid for communities in need in the Pacific.
  • Donated second-hand clothing, blankets, etc. to Bald Angels.

Governance Achievements

  • Achieved Toitū Envirocare Certification and developed an emissions reduction plan.
  • Established a tracking and communication process for tree planting.

Climate Goals & Targets

Short-term Goals:
  • Achieve reduction goals set within Toitū Carbonreduce plan.
  • Create a one-page document outlining carbon emissions for a standard night's stay or meeting.
  • Review and update sustainability storytelling on the website.
  • Extend tree-planting program to include Green Cleans.
  • Give team members opportunity to participate in tree planting and beach clean-up.
  • Hold at least six structured learning opportunities on sustainability topics.
  • Find a partner for regenerative travel opportunities for guests.
  • Encourage team members to volunteer two paid hours annually.

Environmental Challenges

  • Increased resource use (electricity, gas, water) due to higher guest numbers post-pandemic.
  • Low participation in the Green Clean program.
  • Challenges in convincing overseas suppliers to change their plastic use practices.
Mitigation Strategies
  • Focus on optimizing energy use and reducing waste.
  • Established a tree-planting program linked to meetings and conferences.
  • Educational approach with suppliers regarding the Plastic-Free Policy, switching to alternative suppliers when necessary.
  • Implemented a new cleaning product supplier with a lighter chemical footprint.

Supply Chain Management

Responsible Procurement
  • Social Procurement Policy (95% NZ suppliers, 80% NZ made)
  • Plastic-Free Policy (95% compliance)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Toitū Envirocare, Tiaki Promise, Tourism Industry Aotearoa’s Tourism Sustainability Commitment

Certifications: 5 Green Star Design and Build (NZ Green Building Council), 5-star Gold Sustainable Tourism Business Award (Qualmark)

Third-party Assurance: Toitū Envirocare

Sustainable Products & Innovation

  • Compostable coffee pods
  • Chopping boards from recycled fishing nets

Awards & Recognition

  • 2022 Hospitality New Zealand Awards (Best Luxury Hotel, Best Restaurant)
  • 2023 TripAdvisor #1 Hotel in NZ
  • 2023 Remix Magazine Lifestyle Awards (Readers’ Choice Best Hotel)
  • 2023 Cuisine Good Food Awards (kingi One Hat)
  • 2023 AmCham Commitment to sustainability (Highly commended)

Reporting Period: 2023-04 to 2024-03

Environmental Metrics

Total Carbon Emissions:247 tCO2e/year

ESG Focus Areas

  • Governance
  • Environment
  • People & Culture

Environmental Achievements

  • Launched New Zealand’s first hotel-led regenerative travel experience in partnership with Velskov Native Forest Farm.
  • Participated in a food waste reduction pilot programme (Kai Keepers).
  • Planted 1200 native trees in partnership with The Landing.
  • Replaced lobby cushions with Wisewool filling, reusing/repurposing over 60% of old filling.
  • Reduced GHG emissions per guest night slightly from the previous year (0.0086 tCO2e per room night).

Social Achievements

  • Launched a team wellbeing programme with various activities and fundraising events.
  • Implemented a social procurement policy, ensuring 95% of procurement from NZ suppliers and 80% NZ-made.
  • Donated 478kg of soap to Soap Aid.
  • Donated $1155 to Six For Good charities through Astro Hospitality.
  • Contributed 48 paid volunteering hours to various charities.

Governance Achievements

  • Continued preventative maintenance programme.
  • Appointed a Sustainability and Procurement Coordinator and a People & Culture Manager.
  • Established a Sustainability Committee with monthly meetings and a quarterly newsletter.

Climate Goals & Targets

Long-term Goals:
  • Net zero emissions by 2045
Short-term Goals:
  • Develop a detailed sustainability strategy with a roadmap to net zero by 2045.
  • Analyze climate risks to The Hotel Britomart.
  • Redevelop sustainability dashboard for real-time progress tracking.
  • Set up a system for detailed guest feedback on sustainability.
  • Model the potential for tree-planting to act as GHG mitigation.
  • Increase tree-planting at The Landing.
  • Find a provider to recycle soft plastics.
  • Find a cost-effective method to weigh waste for better tracking.
  • Work towards Great Place to Work certification.
  • Complete accessibility assessment and implement changes.
  • Register with an accreditation provider for safe, inclusive employment.
  • Implement leadership development training programme.
  • Encourage team member participation in volunteering activities.

Environmental Challenges

  • Challenging economic environment for the tourism industry.
  • Previous over-reporting error in GHG emissions calculations.
  • Need to reduce food waste further at kingi restaurant.
  • Need to improve sustainability storytelling on website.
  • Need to address greenwashing in the industry.
Mitigation Strategies
  • Efficient, sustainable approach and moderate size helped weather economic downturn.
  • Corrected GHG calculation methodology.
  • Will explore opportunities to reduce food waste at kingi in the second stage of the Kai Keepers trial.
  • Updated sustainability storytelling on website to reflect progress and ongoing projects.
  • Increased due diligence on sustainable procurement to avoid greenwashing.

Supply Chain Management

Responsible Procurement
  • Social procurement policy (95% NZ suppliers, 80% NZ-made).

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Toitū Carbonreduce, Qualmark (5-star Gold award)

Certifications: New Zealand Green Building Council’s 5 Green Star Design and Build certification

Third-party Assurance: Toitū Envirocare

Sustainable Products & Innovation

  • kingi Boards

Awards & Recognition

  • Exteriors Award, World’s Most Beautiful Hotels
  • Maica Horigue Receptionist of the Year (AICR NZ)
  • Maica Horigue Receptionist of the Year Runner-Up (AICR International)
  • Best of the Best Awards (TripAdvisor)
  • Best Hotel in New Zealand (Hospitality New Zealand Awards)
  • Finalist Luxury Hotel over 50 Rooms and Emerging Brand to Watch (Luxury Travel Gold List Awards)