Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Development
• Governance

Environmental Achievements

• Corporate office located in an IGBC LEED India Gold-rated green building
• Rainwater harvesting capacity of 33.15 m3
• Listing of 1.2 million green products on the platform
• Facilitated 0.9 million buying requests for green products

Social Achievements

• Launched 'IndiaMART Verified Export Services' for Indian exporters
• Introduced industry-first 'Weekly payout of Salary' regime
• Made multiple investments in logistics, supply chain, vertical commerce, financing, and business enablement software
• Online Associate Program trained over 900 associates, primarily women

Governance Achievements

• Adopted integrated reporting following the IR Principles and Framework of Value Reporting Foundation
• Established a robust enterprise-wide risk management framework
• Implemented a comprehensive Information Security Policy
• ISO 27001 and ISO 22301 certifications

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to the COVID-19 pandemic
• Competition from new and existing companies
• Cybersecurity risks
• Regulatory and compliance risks
• Brand value erosion

Mitigation Strategies

• Operational agility and cost optimization
• Diversified business portfolio
• Long-term contracts with subscription suppliers
• Investment in product and research & development
• Strategic investments in emerging technologies
• Reskilling programs for employees
• Established cybersecurity framework and controls
• Comprehensive User Policy and Code of Conduct
• Well-established business continuity plans
• Focus on fostering ethical and compliance culture

Supply Chain Management

Responsible Procurement

• Code of Conduct for service providers

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Value Reporting Foundation’s Integrated Reporting Framework

Certifications: ISO 27001, ISO 22301

UN Sustainable Development Goals

• Goal 3: Good Health and Well-being
• Goal 4: Quality Education
• Goal 8: Decent Work and Economic Growth
• Goal 13: Climate Action

CSR initiatives aligned with UN SDGs

Awards & Recognition

• Best App Mobile & Tablets Category Indian Digital Marketing Awards 2021
• Best In-house Legal Team Internet & E-commerce Category India Business Law Journal
• Best Innovative Mobile App 12th India Digital Awards

Environmental Metrics

ESG Focus Areas

• Governance and Ethics
• Innovation and Digitalisation
• Privacy and Data Security
• Enterprise Risk Management
• Managing Interest of shareholders
• Ethical Marketing
• Enabling Business To Go Green and Promotion of Green Products
• Waste Management
• Emissions Management
• Climate Change
• Economic Performance
• Community Development
• Talent Acquisition and Retention
• Responsible Supply Chain Management
• Occupational Health and Safety
• Empowering SMEs and Women Entrepreneurs for Employment Generation
• Diversity and Inclusion
• Human Rights
• Customer Relationship Management

Environmental Achievements

• Reduced energy intensity by deploying energy-efficient solutions in operations and actively reducing emissions.
• Installation of energy-efficient heating and cooling systems, enhancing appliance energy efficiency, using LED lighting, insulating buildings, and installing solar rooftops.

Social Achievements

• Launched various employee well-being programs including health insurance, accident insurance, and maternity benefits.
• Implemented a robust whistle-blower mechanism for grievance redressal.
• Focus on skill upgradation and training programs for employees.

Governance Achievements

• Established a Board-level Corporate Social Responsibility & Sustainability Committee.
• Implemented a robust Code of Conduct Policy emphasizing anti-corruption and anti-bribery measures.
• Periodic evaluations to identify potential conflicts of interest.

Climate Goals & Targets

Environmental Challenges

• Governance and Ethics risks related to ethical business standards, compliance, and risk management.
• Privacy and Data Security risks related to protecting customer information.
• Enterprise Risk Management challenges in identifying and mitigating ESG risks.
• Managing Interest of shareholders through transparent communication and disclosures.
• Ethical Marketing challenges in ensuring fair and responsible marketing communications.
• Waste Management challenges in safe and responsible disposal of e-waste.
• Emissions Management challenges in reducing GHG emissions.
• Climate Change risks related to extreme weather events.
• Talent Acquisition and Retention challenges in attracting and retaining talent.
• Responsible Supply Chain Management challenges in evaluating supplier sustainability.
• Occupational Health and Safety challenges in creating a safe working environment.
• Human Rights risks related to non-discrimination and fair treatment.
• Customer Relationship Management challenges in maintaining customer trust and resolving grievances.

Mitigation Strategies

• Robust corporate governance, risk management, compliance system, and vigil mechanism.
• Securing data, systems, infrastructure, and buildings efficiently.
• Board Approved Risk Management Framework and risk management process.
• Transparent and meaningful interactions with shareholders.
• Accurate and adequate information on products and services.
• Safe and responsible disposal of e-waste via certified recyclers.
• Deploying energy-efficient solutions and actively reducing emissions.
• Policies and procedures aligned to adapt to climate change.
• Recruiting, training, engaging, and retaining employees.
• Continuous engagement with suppliers and channel partners.
• Strict adherence to policies and procedures for a safe working environment.
• Inclusion of human rights in risk assessment and management framework.
• Customer-centric approach with best products and services.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Code of conduct for service providers.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: ISO 22301:2019, ISO 14064-1:2016, ISO 27001:2013, ISO 27701:2019, ISO 31000:2018

Certifications: ISO 22301:2019, ISO 27001:2013, ISO 27701:2019

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• VFCP of sustainable products

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Corporate Governance
• Privacy and Data Security
• Diversity and Inclusion
• Talent Management
• Community Development

Environmental Achievements

• Implemented energy-efficient heating and cooling systems, enhanced appliance energy efficiency, used LED lighting, insulated buildings, and installed solar rooftops at corporate headquarters to reduce energy consumption and greenhouse gas emissions.

Social Achievements

• Implemented policies and procedures that promote equal opportunity, prevent discrimination, and ensure fair treatment for all employees; committed to implementing policies and procedures that promote equal opportunity, prevent discrimination, and ensure fair treatment for all employees, regardless of their background, identity, or personal characteristics.
• Over 950+ employees associated with IndiaMART for over 5 years.
• Cost incurred on well-being measures as a % of total revenue of the company: 0.66% (FY24), 0.60% (FY23).

Governance Achievements

• Created a policy framework to encourage ethical conduct among all employees; implemented a confidential whistleblower mechanism; Board approved policies available on the company website; obtained ISO 27001 certification for information security management and ISO 27701: 2019 certificate on Privacy Information Management Standard.

Climate Goals & Targets

Environmental Challenges

• Inadequate corporate governance
• Failure to prevent, detect and mitigate data security threats
• Discrimination, lack of diversity, and a non-inclusive culture
• Ineffective talent management
• Failing to address community needs, causing environmental or social harm, and neglecting stakeholder engagement

Mitigation Strategies

• Created a policy framework to encourage ethical conduct among all employees and in compliance with all regulations; implemented a confidential whistleblower mechanism; established an information security framework to safeguard data; implemented policies and procedures that promote equal opportunity, prevent discrimination, and ensure fair treatment for all employees; adopted a well-organized approach to identify skilled talent; focuses on creating value through initiatives that support economic development, education, and environmental conservation.

Supply Chain Management

Climate-Related Risks & Opportunities