Climate Change Data

Environmental Metrics

ESG Focus Areas

• Occupational Health and Safety
• Product/Service Quality
• Anti-corruption
• Data Protection
• Customer Service

Environmental Achievements

• Reduced total GHG emissions by 26.7% compared to the previous reporting period.

Social Achievements

• Achieved the title of Caring Company for the fifteenth consecutive year.
• Implemented Covid-19 adaptations including employee support schemes, paid sick leave, and medical scheme adaptations.

Governance Achievements

• Complied with all applicable Code Provisions of the Corporate Governance Code except for Code Provision C.2.1 (Chairman and CEO roles combined).

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions and talent crunch impacting timely order fulfillment and increasing overheads.
• Covid-19 pandemic impacting business operations and customer payments.
• US-China trade friction causing uncertainty in the Hong Kong economic environment.

Mitigation Strategies

• Cost optimization measures to prepare for challenges in uncertain business environment.
• Flexible working arrangements to protect employees from Covid-19 infection.
• Monitoring customer payment schedules and cash flow.
• Focus on core business and partnerships with key vendors.
• Widening business opportunities and seeking new market demands.

Supply Chain Management

Supplier Audits: Periodic evaluation, frequency depending on the nature of products or services

Responsible Procurement

• Code of Conduct Self-Assessment
• Preference for suppliers with similar sustainable development standards

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events potentially impacting operations and increasing electricity consumption.

Transition Risks

• Not disclosed

Opportunities

• Increased demand for green services and energy-efficient IT solutions.

Reporting Standards

Frameworks Used: Appendix 27 to the Rules Governing the Listing of Securities

Certifications: ISO/IEC 20000-1:2018, ISO/IEC 27001:2013

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Caring Company Award (15 consecutive years)

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced GHG emissions to 263.2 tCO2e from 302.78 tCO2e in the previous year.
• Reduced GHG emission intensity per square meter by 14% and per employee by 9%.
• Reduced hazardous waste production intensity by 47% per square meter and 42% per employee.
• Reduced non-hazardous waste production intensity by 28% per square meter and 8% per employee.
• Reduced energy consumption intensity by 15% per square meter and 11% per employee.
• Reduced water consumption intensity by 17% per square meter and 14% per employee.

Social Achievements

• Achieved Caring Company title for the sixteenth consecutive year.
• Implemented an Employee Support Scheme to maintain wages during COVID-19.
• Provided medical support and COVID-19 testing claim reimbursements to employees.
• Organized team gatherings and meals when social distancing measures were relaxed.
• Provided internal and external training opportunities for employees (635 total training hours).

Governance Achievements

• Established a whistle-blowing policy.
• Developed a new online learning platform for anti-corruption training.
• Organized anti-corruption seminars for directors.
• Complied with all applicable laws prohibiting bribery, extortion, fraud, and money laundering.

Climate Goals & Targets

Environmental Challenges

• High employee turnover rate (30%).
• Potential for increased electricity consumption due to extreme weather.
• Tightening of climate-related policies increasing costs.

Mitigation Strategies

• Flexible working arrangements and work-from-home measures to address extreme weather.
• Use of energy-efficient appliances and promotion of energy-saving practices.
• Investing in lower emissions technology and resource-saving options.

Supply Chain Management

Supplier Audits: Periodic evaluation of suppliers, frequency depending on the nature of products or services.

Responsible Procurement

• Code of Conduct Self-Assessment for suppliers
• Preference for suppliers with similar sustainable development standards.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather leading to higher electricity consumption.

Transition Risks

• Tightening of climate-related policies increasing costs.
• Changing customer behavior leading to loss of customers and income.
• Reputation risk from failure to meet stakeholder expectations.

Opportunities

• Increasing awareness of climate change and green services creating business opportunities.

Reporting Standards

Frameworks Used: ESG Reporting Guide (as described in Appendix 27 to the Rules Governing the Listing of Securities on the Listing Rules Guidance set out by Stock Exchange)

Certifications: ISO/IEC 20000-1:2018, ISO/IEC 27001:2013

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Caring Company Award (16 consecutive years)
• Various reseller awards from technology partners (listed in the report)

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced GHG emissions intensity by 17% (tCO2e/m2) and 13% (tCO2e/employee) compared to the 2021/22 base year.
• Reduced energy consumption intensity by 13% (kWh/m2) and 15% (kWh/employee) compared to the previous period.
• Reduced water consumption intensity by 77% (m3/m2) and 78% (m3/employee) compared to the base year.

Social Achievements

• Achieved Caring Company title for the fifteenth consecutive year.
• Organized anti-corruption training for all directors and staff.
• Provided various employee benefits including medical insurance, travel insurance, and education subsidies.

Governance Achievements

• Integrated ESG, including climate-related issues, into the corporate governance process.
• Established an anti-corruption policy and whistle-blowing policy.
• Implemented ISO/IEC 20000-1:2018 and ISO/IEC 27001:2013 certifications.

Climate Goals & Targets

Environmental Challenges

• Potential increase in electricity consumption due to extreme weather.
• Tightening of climate-related policies increasing costs.
• Changing customer behavior potentially impacting revenue.

Mitigation Strategies

• Staff handbook outlines work arrangements and contingency measures for extreme weather.
• Use of energy-efficient appliances and promotion of energy-saving practices.
• Regular assessment of climate risks and implementation of preventive measures.

Supply Chain Management

Supplier Audits: Periodic evaluation of suppliers, frequency depending on the nature of products or services.

Responsible Procurement

• Code of Conduct Self-Assessment for suppliers.
• Preference for suppliers with similar sustainable development standards.

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather leading to higher electricity consumption.

Transition Risks

• Tightening of climate-related policies increasing costs.
• Changing customer behavior.

Opportunities

• Increasing awareness of climate change and green services.

Reporting Standards

Frameworks Used: ESG Reporting Guide (as described in Appendix C2 to the Rules Governing the Listing of Securities on the Listing Rules Guidance set out by Stock Exchange)

Certifications: ISO/IEC 20000-1:2018, ISO/IEC 27001:2013

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Caring Company (15 consecutive years)
• Various partner awards from Adobe, APC, H3C, Hewlett Packard Enterprise, Hillstone, HP Inc, Kaspersky, Lenovo, and NetApp.