Climate Change Data

M3, Inc.

Climate Impact & Sustainability Data (2022, FY2024Q1)

Reporting Period: 2022

Environmental Metrics

ESG Focus Areas

  • Social Impact Creation (CSV)
  • Sustainable Development Goals (SDGs)

Social Achievements

  • Supported approximately 11 million vaccinations (cumulative orders) for COVID-19.
  • Supported the development of many vaccines and therapeutics in Japan and overseas.
  • Utilized “Menkai-kun” at 105 sites, by over 250,000 patients and families for online visitation support during COVID.
  • Offered physician answers to daily health concerns; 300,000+ posted questions gathering over 75 million UU views annually.
  • Granted 26 wishes through the CaNoW program for severely ill patients.
  • Reduced approximately 23.7 million hours of in-office lobby wait-time for patients.

Climate Goals & Targets

Environmental Challenges

  • Moves to reduce budgets by some foreign companies.
Mitigation Strategies
  • Essential shift to DX is progressing.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Period: FY2024Q1

Environmental Metrics

ESG Focus Areas

  • Social Impact Creation
  • Sustainable Development Goals (SDGs)
  • Creating Shared Value (CSV)

Social Achievements

  • Number of medical consultations using Digikar Smart: 5.6 million per annum, more than 5 times compared to the previous year
  • Reduction of 1.68 million hours spent in clinics
  • 35.4 million hours of patient waiting time reduced by the M3 group
  • Offering physician answers online to daily health concerns; ~320,000 posted questions gathering over 79 million UU views annually
  • 44 wishes granted through the CaNoW program; over 1.5 million PVs of videos and articles documenting the grants
  • Support for corporate health management and employee health promotion; approximately 2 million employees covered

Climate Goals & Targets

Environmental Challenges

  • Negative impact of approx. 2 billion yen materialized mainly in the Medical Platform and Evidence Solution segments due to decline in COVID-related sales, with the possibility of larger negative impact for the full year
  • Lower momentum in order activities. Temporary downtrend due to cyclical factors
Mitigation Strategies
  • Accelerating essential DX initiatives as a strategic partner to pharmaceutical companies
  • Rejuvenate and strengthen leadership
  • Continual development of services that dramatically improve the productivity of pharmaceutical company sales and marketing
  • Continuously expanding the team by several tens of people each year
  • Standardization of service proposals, skills enhancement, improvement in per-person productivity through DX

Supply Chain Management

Climate-Related Risks & Opportunities