M3, Inc.
Climate Impact & Sustainability Data (2022, FY2024Q1)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Social Impact Creation (CSV)
- Sustainable Development Goals (SDGs)
Social Achievements
- Supported approximately 11 million vaccinations (cumulative orders) for COVID-19.
- Supported the development of many vaccines and therapeutics in Japan and overseas.
- Utilized “Menkai-kun” at 105 sites, by over 250,000 patients and families for online visitation support during COVID.
- Offered physician answers to daily health concerns; 300,000+ posted questions gathering over 75 million UU views annually.
- Granted 26 wishes through the CaNoW program for severely ill patients.
- Reduced approximately 23.7 million hours of in-office lobby wait-time for patients.
Climate Goals & Targets
Environmental Challenges
- Moves to reduce budgets by some foreign companies.
Mitigation Strategies
- Essential shift to DX is progressing.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: FY2024Q1
Environmental Metrics
ESG Focus Areas
- Social Impact Creation
- Sustainable Development Goals (SDGs)
- Creating Shared Value (CSV)
Social Achievements
- Number of medical consultations using Digikar Smart: 5.6 million per annum, more than 5 times compared to the previous year
- Reduction of 1.68 million hours spent in clinics
- 35.4 million hours of patient waiting time reduced by the M3 group
- Offering physician answers online to daily health concerns; ~320,000 posted questions gathering over 79 million UU views annually
- 44 wishes granted through the CaNoW program; over 1.5 million PVs of videos and articles documenting the grants
- Support for corporate health management and employee health promotion; approximately 2 million employees covered
Climate Goals & Targets
Environmental Challenges
- Negative impact of approx. 2 billion yen materialized mainly in the Medical Platform and Evidence Solution segments due to decline in COVID-related sales, with the possibility of larger negative impact for the full year
- Lower momentum in order activities. Temporary downtrend due to cyclical factors
Mitigation Strategies
- Accelerating essential DX initiatives as a strategic partner to pharmaceutical companies
- Rejuvenate and strengthen leadership
- Continual development of services that dramatically improve the productivity of pharmaceutical company sales and marketing
- Continuously expanding the team by several tens of people each year
- Standardization of service proposals, skills enhancement, improvement in per-person productivity through DX