Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Minimized carbon footprint through optimizing power usage, virtualization of Data Centre, using electric forklifts, increasing renewable energy consumption, and meeting e-waste recycling guidelines (collected and disposed around 35+ MT of e-waste)
• Digital communication and process automation towards becoming a paperless organization

Social Achievements

• Provided educational and vocational training to marginalized sections of society through CSR activities (impacted 1,50,000 beneficiaries over five years)
• Launched 'Digital Literacy on Wheels' program in collaboration with HP India, targeting one lakh children
• Supported 25 special schools across various districts, covering around 900 special children through 'Project REACH'
• Earmarked `2.25 crore towards Covid-19 centric initiatives

Governance Achievements

• High level of corporate governance with emphasis on transparency and trust
• Ethical business practices and attention to internal and external compliance requirements
• Adopted a systematic Work-from-Home routine

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting global supply chains, demand contraction, and reduced individual spending
• Subdued performance by ProConnect subsidiary due to provisions against non-recovery of trade advance, impairment, and unviable transportation contracts
• Geopolitical challenges, macroeconomic issues, and currency devaluation in overseas markets
• Shift in overseas business from hardware to software, subscription, and services
• Economic slowdown in Sri Lanka due to Easter violence and currency depreciation

Mitigation Strategies

• Developed a tactical risk mitigation playbook focusing on 7Cs (Cash flow, Collection, Cost, Customers, Contracts, Control, and Communication)
• Enabled Work-from-Home for all employees
• Implemented cost control initiatives
• Took corrective actions to address ProConnect's losses and initiate business recovery
• Focused on working capital management and business hygiene
• Investing in skills and capabilities in emerging technologies (Cloud, Cybersecurity, IoT, AI, ML)

Supply Chain Management

Responsible Procurement

• Sourcing from local and small producers
• ROHS compliance for imported products
• Engagement with businesses that do not pose environmental or social threats

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: National Voluntary Guidelines for Responsible Business Conduct

Sustainable Products & Innovation

• Cloud-based services and software offerings
• Solar energy products

Environmental Metrics

ESG Focus Areas

• Energy & Emission Management
• Waste Management
• Employee Engagement & Retention
• Occupational Health & Safety
• Diversity & Inclusion
• Training & Development
• Supply Chain Management
• Community Development
• Corporate Governance
• Privacy & Data Security
• Risk Management
• Human Rights

Environmental Achievements

• Installed 62KW capacity solar panels in Chennai HQ (catering to ~10% annual power requirement)
• Commenced work on ~300KW solar panel installation in UAE distribution center
• Recycled 150 MT of e-waste
• Distributed 600 solar lights in Tamil Nadu
• Supported green initiatives (rainwater harvesting, well restorations) in Tamil Nadu

Social Achievements

• Launched employee well-being programs (mental health resources, yoga camps, etc.)
• Provided 40 hours of learning per employee
• CSR spend of ₹12.20 Crores
• Supported community development projects (pond restoration, biogas plants, digital literacy programs)
• Partnered with M-Kopa in Uganda (serving over 150K customers)
• Partnered with Hand in Hand NGO in Tamil Nadu (benefiting over 1,100 families)
• Partnered with WASH Institute (providing water/sanitation facilities to 13 schools in West Bengal)

Governance Achievements

• 100% attendance rate in Board meetings
• 22% women directors on the Board
• Established anti-corruption training for all employees
• Implemented a Whistleblower hotline

Climate Goals & Targets

Environmental Challenges

• Global macroeconomic, financial, and geopolitical challenges (Russia-Ukraine war, inflation, currency devaluation)
• Reduced demand for technology products related to remote work and learning
• Margin pressures due to cost escalations
• Industry-wide inventory corrections
• Supply chain disruptions

Mitigation Strategies

• Expanded market share and seized new opportunities
• Achieved robust growth across all financial parameters
• Adjusted presence in markets with elevated risks (regulatory changes, currency crises)
• Invested in digital transformation and automation
• Redesigned Go-To-Market model to strengthen partnerships

Supply Chain Management

Responsible Procurement

• Code of Business Conduct
• Supplier sustainability requirements
• Sustainability criteria as part of partnership diligence

Climate-Related Risks & Opportunities

Opportunities

• Deployment of renewable energy sources
• Transition to cloud-based technologies

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 14001 (Arena, Turkey), Zero Waste (Arena, Turkey)

UN Sustainable Development Goals

• 15 out of 17 UN SDGs

Various operational processes and community development initiatives contribute to the SDGs.

Sustainable Products & Innovation

• Solar panels

Awards & Recognition

• Numerous awards listed in the report

Environmental Metrics

ESG Focus Areas

• Environment
• People
• Governance

Environmental Achievements

• Installed a 299 KW rooftop solar facility in Jebel Ali, UAE, enabling 100% RE adoption.
• 35,000 Litres capacity Sewage Treatment Plant installed in Chennai Corporate Office, reusing 50% of annual water consumption.
• Energy efficient and green practices adopted in renovated Chennai office (100% LED lights, sensor-based technologies, natural lighting, green walls).

Social Achievements

• Introduced internal DEI policies and goals.
• Conducted first diversity survey.
• Introduced DEI training for 100% of workforce.
• Maintained at least 30% women representation on Board.
• Community engagement programs targeting women, girls, and physically challenged individuals.

Governance Achievements

• Corporate governance framework aligned to best practices (OECD Principles, UN Global Compact, NGRBC, UN Guiding Principles).
• Active group Whistleblower Policy in place.

Climate Goals & Targets

Environmental Challenges

• Slower demand, inflation, geopolitical issues, and currency limitations in Africa.
• Heightened inflation rates and increased interest rates globally.
• Hyper-inflationary situation in Turkey resulting in high borrowing costs.
• Currency depreciation and dollar non-availability in some African countries.
• Delays in collections from partners in Africa coupled with absence of credit insurance.

Mitigation Strategies

• Focus on profitable growth and right-sizing of investments.
• Non-recourse factoring and LC discounting charges to mitigate receivable risk.
• Periodic reviews and effective cost control measures (hybrid work policy).
• Use of technology and data analytics to overcome hurdles.
• Building digital capabilities (B2B e-commerce portal).

Supply Chain Management

Responsible Procurement

• Sustainable Sourcing guidelines incorporated in policies and procedures.
• ~70% trade purchases from global OEMs with published sustainability policies.

Climate-Related Risks & Opportunities

Opportunities

• Increasing regulations & interest on responsible waste management

Reporting Standards

Frameworks Used: OECD Principles of Corporate Governance, UN Global Compact, National Guidelines on Responsible Business Conduct (NGRBC), UN Guiding Principles on Business & Human Rights

Certifications: MSCI 'A' rating

Sustainable Products & Innovation

• Apple’s carbon-neutral watches

Awards & Recognition

• CSRBOX award for Integrated Village Development project