Park Hotels & Resorts Inc.
Climate Impact & Sustainability Data (2017, 2018, 2019, 2021, 2022, 2023)
Reporting Period: 2017
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Installed Melink Intelli-hood systems in Hilton Hawaiian Village Waikiki Beach Resort, resulting in an annual energy reduction savings of over 800,000 kWh
- Installed high-efficiency LED lighting in Hilton and Waldorf Astoria Bonnet Creek complex, resulting in an annual energy reduction savings of over 2,100,000 kWh
- Installed high-efficiency LED lighting and “Smart” guest room controllers in Hilton Santa Barbara Beachfront Resort, expected to result in an annual energy reduction savings of over 470,000 kWh
- New York Hilton Midtown installed a cogeneration plant providing more than 50 percent of the hotel’s electrical power and more than 40 percent of the steam needed for heating and hot water.
Social Achievements
- 90% of Corporate headquarters Associates responded to the Associate Satisfaction Survey, with 88% rating overall satisfaction as 7 or higher and 95% willing to recommend working at Park.
- Corporate headquarters Associates volunteered 400 hours and Park contributed over $270,000 in charitable donations in 2018.
- All Associates participate in annual anti-bribery/anti-corruption training and annual harassment, diversity and compliance training.
Governance Achievements
- Adopted and published Environmental and Human Rights Policies and a Vendor Code of Conduct in 2019.
- ESG objectives, reporting and strategy are directly overseen by the Chairman and CEO and reported to the Nominating and Corporate Governance Committee of the Board.
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Hurricanes Irma and Maria caused major damage and disruption to several hotels in Florida and Puerto Rico in FY 2017.
- Higher utility costs, additional social and environmental regulations, and increased costs within the supply chain.
Mitigation Strategies
- Incorporating disaster relief planning into strategy.
- Collaborating with stakeholders to ensure sustainable business management.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Vendor Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Hurricanes
Transition Risks
- Higher utility costs, additional social and environmental regulations
Opportunities
- Energy efficiency investments
Reporting Standards
Frameworks Used: Null
Certifications: ISO 14001, ISO 50001, ISO 9001
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2018
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced energy consumption by 8.1% and carbon emissions by 10.7% (portfolio-wide, 2018 vs. 2017).
- Reduced water consumption by 10.3% (portfolio-wide, 2018 vs. 2017).
- Implemented various waste reduction initiatives, including the elimination of plastic straws, stir sticks, Styrofoam, and single-use bath amenities at several properties.
- Installed AquaRecycle systems in several properties to reduce water and energy consumption in laundry facilities.
- Donated food waste to local farmers and pig farmers at several properties, diverting thousands of pounds of waste from landfills.
Social Achievements
- 90% of corporate headquarters associates responded to the associate satisfaction survey, with 88% rating overall satisfaction as 7 or higher.
- 95% of corporate headquarters associates would recommend working at Park.
- Implemented several new employee programs based on associate feedback.
- Headquarters associates volunteered 400 hours and Park contributed over $270,000 in charitable donations in 2018.
- Implemented a Mindful Return Program to assist new parents with transitioning back to work.
Governance Achievements
- Adopted and published Environmental and Human Rights Policies and a Vendor Code of Conduct.
- ESG objectives overseen by the Chairman and CEO and reported to the Nominating and Corporate Governance Committee.
- All associates participate in annual anti-bribery/anti-corruption training.
Climate Goals & Targets
- Not disclosed
- Conduct environmental and risk assessments for standing investments (2019 onwards).
- Roll out company-wide First Responder Program (2019).
Environmental Challenges
- Climate change and extreme weather events (increased utility costs, supply chain disruptions, insurance premiums).
- Data limitations and exclusions in environmental reporting (missing or inaccurate data from some properties).
Mitigation Strategies
- Disaster relief planning for climate change-related risks.
- Mechanical and Energy Assessments to reduce energy consumption.
- Adherence to ESG-related regulations and implementation of internal policies.
- Data estimation and extrapolation to account for missing data in environmental reporting.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Vendor Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events, natural disasters
Transition Risks
- Increased utility costs, supply chain disruptions, increased insurance premiums
Opportunities
- Energy efficiency investments, renewable energy projects
Reporting Standards
Frameworks Used: GRI
Certifications: ISO 14001, ISO 50001, ISO 9001
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environmental Management
- Social Commitments
- Risk Mitigation
Environmental Achievements
- Invested in nearly a dozen energy efficiency projects, reducing energy consumption by approximately 3.96 million kWh annually.
- Achieved a 32% waste diversion rate in 2019.
- Installed an AquaRecycle System at the Hilton New Orleans Riverside to reduce water consumption.
Social Achievements
- Implemented mandatory unconscious bias training for all employees.
- Established a Diversity & Inclusion Steering Committee.
- Park Cares Committee led volunteer activities, raising over $12,000 for Cycle for Survival.
Governance Achievements
- Adopted environmental policy, human rights policy, and vendor code of conduct.
- CEO signed the CEO Action for Diversity & Inclusion™ pledge.
- Participated in the Global Real Estate Sustainability Benchmark (GRESB) assessment for the first time in 2020.
Climate Goals & Targets
Environmental Challenges
- Climate change related risks (extreme weather, increased utility costs, water stress).
- Social risks associated with inequality and racial injustice.
- COVID-19 pandemic impacting operations in 2020.
Mitigation Strategies
- Disaster relief planning for climate change-related risks.
- Implementation of ongoing ESG management strategies.
- First Responder Program to address natural disasters.
- Facility safety assessments.
- Diversity & Inclusion Steering Committee to address social risks.
- Green Park Sustainability Playbook to advance sustainability.
Supply Chain Management
Responsible Procurement
- Vendor Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
- Water stress
Transition Risks
- Regulatory changes
- Increased utility costs
Opportunities
- Energy efficiency investments
- Renewable energy options
Reporting Standards
Frameworks Used: GRI, SASB
Certifications: ENERGY STAR (some properties), ISO 14001 (Hilton-branded properties)
Awards & Recognition
- Newsweek’s America’s Most Responsible Companies
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Responsible Risk Mitigation
- Responsible Environmental Management
- Responsible Social Commitment
Environmental Achievements
- Reduced total energy use intensity by 27% since 2017 (like-for-like basis)
- Reduced scope 1 & 2 emissions intensity by 28% since 2017 (like-for-like basis)
Social Achievements
- Provided health and wellness programs and initiatives for corporate employees, including healthcare benefits and paid parental leave
- Supported over 13 organizations through charitable contributions, sponsorships, and scholarships, totaling $170,000
Governance Achievements
- Established an ESG Committee overseen by the Nominating, Governance and Corporate Responsibility Committee of the Board
- Introduced a formal ESG Scorecard in 2022 to tie ESG results to executive compensation
Climate Goals & Targets
Environmental Challenges
- Climate change related risks (physical and transitional)
- Managing ESG risks across a portfolio of hotels managed by third-party operators
Mitigation Strategies
- Ongoing assessment of sustainability opportunities and climate change risks across the portfolio
- Capital allocation for sustainability initiatives
- Development of tools and communications to engage with third-party operators on Green Park program
- Annual review of top risks by senior management and the Audit Committee
Supply Chain Management
Responsible Procurement
- Vendor Code of Conduct (preference for suppliers reflecting diversity and environmental footprint minimization values)
Climate-Related Risks & Opportunities
Physical Risks
- Natural disasters
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Energy efficiency investments
Reporting Standards
Frameworks Used: GRI Standards
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Governance
- Social
- Environmental
Environmental Achievements
- Reduced total energy consumption in properties by 576,549 GJ since 2017 baseline
- Reduced scope 1 & 2 GHG emissions by 59,918 metric tons of CO2e since 2017 baseline
Social Achievements
- No associates suffered work-related severe injuries or fatalities in 2022
- All associates participated in DEI and unconscious bias training, as well as human trafficking/modern slavery awareness training in 2022
Governance Achievements
- Established a formal, decision-making ESG Committee at the Executive Committee management level in early 2022
- Added an ESG scorecard to executive performance objectives in fiscal year 2022 to motivate executives to achieve goals related to sustainability and engagement
Climate Goals & Targets
Environmental Challenges
- Limited control over day-to-day operations within hotels due to third-party operators managing properties
- Financial implications and risks due to natural disasters, climate change or availability of natural resources
Mitigation Strategies
- Developed tools and communications to engage with third-party operators on ESG matters (Green Park Sustainability Playbook)
- Conduct property loss risk assessments to identify salient property loss potential, including from climate-related events; roughly one-third of portfolio surveyed annually
- Allocate capital on an ongoing basis across the business to mitigate climate change related risks and take advantage of sustainability related opportunities
Supply Chain Management
Responsible Procurement
- Vendor Code of Conduct (outlines business standards and expectations for vendors, including ethical business practices, labor practices and human rights, and environmental stewardship)
Climate-Related Risks & Opportunities
Physical Risks
- Natural disasters
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Energy efficiency projects, energy saving technologies
Reporting Standards
Frameworks Used: GRI Standards
Certifications: ISO 14064 – Part 3
Third-party Assurance: Ruby Canyon Environmental, Inc. (Limited Assurance)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Risk Management
- Environmental Management
- Social Commitment
Environmental Achievements
- Reduced energy intensity by 11% from 2019 baseline year
- Reduced GHG emissions intensity by 10% from 2019 baseline year
- Reduced waste intensity per occupied room by 19% from 2019 baseline year
- Increased renewable energy share to 12% of total energy
Social Achievements
- Increased gender diversity by 6% among senior leadership in 2023
- Increased Board of Directors female representation to 33%
- Charitable contributions of $322K to 17 organizations
- Associate engagement score of 86%
Governance Achievements
- Renamed ESG Committee to Corporate Responsibility Committee
- Amended Environmental Policy, Human Rights Policy, and Vendor Code of Conduct
- Implemented a corporate responsibility scorecard, achieving a "high" performance level
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Water intensity per occupied room increased by 10% from 2019 (due to lower occupancy)
- Waste diversion has declined since 2019
- Climate change impacts (hurricanes, flooding, wildfires)
- Water scarcity in some locations
Mitigation Strategies
- Implemented resiliency initiatives at coastal assets (Tiger Dams, emergency power upgrades)
- Invested in leak detection technology (saving millions of gallons of water)
- Developed asset-specific SOPs for emergency response
- Implemented comprehensive renovation and resiliency upgrades at Casa Marina Key West
- Developed and implemented waste diversion programs at several properties
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Preference for suppliers reflecting Park's values of diversity and inclusiveness and environmental footprint minimization
- Vendor Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Hurricanes
- Water stressed areas
- Droughts
- Flooding
- Wildfires
- Other extreme weather events
- Biodiversity and habitat destruction
- Damage to building integrity
- Rising sea levels
Transition Risks
- Increased environmental regulations
- Increased property insurance costs
- Increased corporate responsibility requirements
- Raw material and process cost increases
- Loss of market share
Opportunities
- Decreased utility costs
- Increased market share
- Enhanced building resilience
- Lower property insurance premiums
- Optimization of energy generation
- More stable assets
- Increased investor confidence
- Increased access to green financing
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UN SDGs
Certifications: ENERGY STAR, ISO 14001, ISO 50001, LEED
Third-party Assurance: TÜV SÜD
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- ENERGY STAR Partner of the Year for Energy Management (2024)
- Newsweek – America’s Most Responsible Companies 2024
- Newsweek – America’s Most Trustworthy Companies 2024