Climate Change Data

Environmental Metrics

ESG Focus Areas

• Inclusive finance
• Technology empowerment
• Corporate governance
• Green development
• Consumer protection

Environmental Achievements

• Reduced electricity consumption by 35%, water consumption by 17%, paper consumption by 28%, and GHG emissions by 31% compared to the same period last year.
• Reused 15,956 pieces of assets, resulting in a cost reduction of RMB 23.26 million.
• "Ping An Guardian Action - National Parks" program achieved goals of protecting 1,000 species, guarding 10,000 square kilometers, transplanting 50,000 seedlings, restoring over 604 mu of panda habitat, and training over 50,000 champions in rural green development.

Social Achievements

• Provided loans to 6,841,751 SBOs, with total loan amounts reaching RMB 315.4 billion.
• Served 7.84 million customers with a customer complaint rate of 0.0009% and a 100% response rate.
• Launched 6,136 micro-courses and 7,535 training sessions on the Zhiniao platform, involving 1.97 million learners and 195,500 learning hours.
• "Finance Plus" public welfare mode cumulatively served more than 310,000 agricultural small and micro businesses with loan amounts exceeding RMB 60 billion and assisted nearly 300 rural cooperative leaders and agripreneurs in obtaining assistance funds of over RMB 150 million.

Governance Achievements

• Established a clear and effective corporate governance framework.
• Implemented the "Bugle Call" campaign combating corruption and upholding integrity.
• Information security management systems accredited by ISO 27001:2013 certification with 100% coverage.
• 100% of partners signed the Integrity Commitment, and 100% of suppliers completed on-site assessments and annual evaluations.

Climate Goals & Targets

Environmental Challenges

• Macro environment uncertainty posing challenges to global sustainable development and economic growth.
• Information and data security risks.
• Safety and risk management of financial products.

Mitigation Strategies

• Incorporated ESG principles into corporate operations.
• Established a robust talent evaluation and development system.
• Implemented a comprehensive risk management system.
• Prioritized consumer rights, privacy, and security.
• Implemented the "Xingyun" AI intelligent loan solution, reducing loan application process breakpoints by 50% and average time by 31%.
• Improved information security management systems and obtained ISO 27001:2013 certification.

Supply Chain Management

Supplier Audits: 100% of suppliers completed on-site assessments and annual evaluations

Responsible Procurement

• Ping An Group's Policy Statement on Sustainable Supply Chains
• Detailed Measures for Management of Procurement Business Suppliers

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: HKEX ESG Reporting Guide, UN Sustainable Development Goals (SDGs)

Certifications: ISO 27001:2013

Awards & Recognition

• 9th Financial Corporate Social Responsibility Forum - Excellent Social Responsibility Practices
• Golden Tripod Award - Listed Company of the Year for Social Responsibility
• CAILIANPRESS.COM ESG Practice Pioneer Award
• 2023 Best ESG Practices
• Golden Promise Award
• ESG Practice of the Year
• Stockstar ESG New Benchmarking Enterprise Award
• Stockstar Listed Company of the Year for Social Responsibility
• Xinhua Finance JinlanCup - Excellent ESG Responsibility Practices
• Excellent Practice for "Serving the Real Economy"
• China Times Golden Cicada Award - ESG Excellent Enterprise Award
• "China Preferred Employer of the Year 2023" by Zhaopin