Climate Change Data

Environmental Metrics

ESG Focus Areas

• Brand value and service quality
• Customer feedback and satisfaction management
• Product quality control
• Employee training and development
• Anti-corruption and integrity building
• Employee health and safety
• Product research & development capability building
• Promoting green operation
• Energy conservation, emission reduction and response to climate change
• Water resources and water use efficiency
• Waste management
• Development of green buildings and green communities
• Promoting community development
• Philanthropy and volunteer services

Environmental Achievements

• Total greenhouse gas emissions of 584.52 tCO2e
• Total hazardous waste produced of 0.002 tonnes
• Total non-hazardous waste produced of 27.23 tonnes
• Total energy consumption of 1,568.22 kWh in ‘000s
• Total water consumption of 33,043.29 Cubic metres

Social Achievements

• Zero fraud cases related to corrupt practices
• 100% customer complaint response rate and 98% resolution rate
• Average response time to customer complaints of 12 minutes
• Customer satisfaction score of 83 points (2 points higher than 2020)
• 99.03% of employees trained, with an average of 78.45 training hours per employee
• Zero work-related injuries or fatalities in 2021
• Over RMB 2.07 million invested in public welfare activities, with over 1,200 employees participating

Governance Achievements

• Established an ESG working group to manage ESG matters
• Established the Audit and Supervision Department and a unified reporting platform for integrity risks
• Implemented the Anti-Fraud and Reporting System
• Formulated and implemented internal policies for employment management and compliance

Climate Goals & Targets

Environmental Challenges

• Extreme weather events (floods) impacting operations
• Maintaining high customer satisfaction levels
• Ensuring compliance with environmental and social regulations

Mitigation Strategies

• Formulated flood control and heatstroke prevention plans
• Implemented customer satisfaction management measures, including monthly training and risk management
• Implemented environmental protection measures in projects under management, including dust and noise control

Supply Chain Management

Supplier Audits: 100% of cooperative suppliers complied with environmental and social laws and regulations

Responsible Procurement

• Green procurement standards based on environmental protection laws, regulations, and ISO 14001 and ISO 45001

Climate-Related Risks & Opportunities

Physical Risks

• Floods

Reporting Standards

Frameworks Used: Hong Kong Listing Rules

Certifications: ISO 14001, ISO 45001

Awards & Recognition

• Most Promising IPO in 2021
• Listed Enterprises of the Year 2021
• ListCo Excellence Awards 2021
• 2021 Leading Brand of China Project Management Companies
• 2021 China Outstanding Project Management Operation Real Estate Companies
• 8th Civil Construction Science and Technology Award of Henan Province