Spur Corporation Limited
Climate Impact & Sustainability Data (2013, 2014-07 to 2015-06, 2017, 2018-07 to 2019-06, 2019, 2020, 2021-07 to 2022-06, 2022-07 to 2023-06)
Reporting Period: 2013
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Community Support
- Skills Development
- Transformation
- Responsible Procurement
- Food Safety and Quality
- Franchisee Profitability
- BBBEE Compliance
Environmental Achievements
- 91% of head office waste recycled
- Energy retrofits at Cape Town and Durban offices
- Launched Green Economics Toolkit for franchisees and employees
- Over 1 million liters of vegetable oil converted to biodiesel
Social Achievements
- Established the Spur Foundation for CSI initiatives
- Appointed a transformation executive
- Trained 7,220 people
- 13 graduates from Spur College of Excellence
- Supported various community events (Masidlale, National School Mountain Biking League, etc.)
- Lekker to Give campaign: 73,100 people fed, 12,419 books collected
Governance Achievements
- Board restructure to align with King III principles
- Appointed Dineo Molefe as independent non-executive director
- Implemented IoDSA Governance Assessment Instrument (GAI)
Climate Goals & Targets
Environmental Challenges
- Tough economic conditions in South Africa and internationally
- Increased competition in the food sector
- Rising costs (electricity, fuel, food, wages)
- Pressure on franchisee margins
- Subdued trading conditions in Australia
- Delays in new outlet openings in Africa
- BBBEE compliance
- Supply chain disruptions
- Lack of skilled employees
Mitigation Strategies
- Innovative marketing and aggressive promotions
- Cost management through operational disciplines
- Refining business model and increasing efficiencies
- Rollout of smaller format outlets
- Strengthening teams and understanding of international markets
- Transformation initiatives
- Sustainable procurement practices
- Alternative sourcing strategies
- Training programs
Supply Chain Management
Responsible Procurement
- Sustainable sourcing practices
- HACCP and ISO 22000 compliance for suppliers
- SASSI guidelines for seafood suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Climate change impact on food production
Reporting Standards
Frameworks Used: GRI G3.1
Awards & Recognition
- Sunday Times Top Brands 2013 – Best Family sit-down restaurant (Spur)
- Generation Next Awards 2013 – Coolest Eat-out Place (Spur)
- Best Kids’ Party Venue in the 2013 Leisure Options Best of Joburg Readers’ Choice Awards (Spur)
- Adtrack Best Liked Television Advertisement 2012 – Sign Writing (Spur)
Reporting Period: 2014-07 to 2015-06
Environmental Metrics
ESG Focus Areas
- Transformation
- Community Support
- Human Capital and Skills Development
- Environmental Sustainability
- Product Responsibility
- Regulatory Compliance
Environmental Achievements
- Reduced water usage by 15%
- 91% of waste recycled or composted
- Three quarters of Spur restaurants nationwide have generators in case of load-shedding
- 68% of John Dory's restaurants have generators
- 52% of Panarottis restaurants have generators
- All nine RocoMamas outlets have generators
Social Achievements
- Launched Spur Family Card, with 1.9 million members
- Launched Panarottis Rewards Programme
- Launched Spur eGift Card
- Reduced customer complaints from 8% to 6%
- Spur Steak Ranches won “Coolest Place to Eat Out” award
- Spur Corporation awarded Standard of Excellence Award in Deloitte’s Best Company to Work For 2014 Survey
- Spur Corporation awarded Investment Analysts Society award for excellence in communication and financial reporting
- Continued community involvement through Spur Foundation
- Donation of 100,000 Spur Corporation shares to the Spur Foundation
Governance Achievements
- Overall GAI score of AAA
- B-BBEE transaction with GPI
- Appointment of Nazrana Hawa as company secretary
- Implementation of a long-term share-linked employee retention scheme
Climate Goals & Targets
- Increase outlets through aggressive rollout of RocoMamas, smaller format Spur stores, and expansion of African business
- Progress vertical integration plans
- Establish The Hussar Grill brand in new regions
- Open first international RocoMamas and The Hussar Grill outlets in Africa
- Ensure the local franchise model remains profitable
- Develop markets in the rest of Africa
- Cement relationship with GPI
- Explore opportunities for acquisitions
- Open 11 new Spur outlets
- Revamp 22 existing Spur outlets
- Relocate 2 existing Spur outlets
- Open 4 Spur Grill and Go’s
- Open 3 new specification smaller format Spur stores
- Open 5 new Panarottis outlets
- Revamp and relocate 5 existing Panarottis outlets
- Open 7 new John Dory’s outlets
- Revamp and relocate 3 existing John Dory’s outlets
- Open 8 new Captain DoRegos outlets
- Revamp/relocate 1 existing Captain DoRegos outlet
- Open 6 new The Hussar Grill outlets
- Revamp/relocate 1 existing The Hussar Grill outlet
- Open 15 new RocoMamas outlets
- Open 14 new international outlets (excluding Spur RBW)
- Expand into Ethiopia, Angola and Mozambique
- Open 2 new franchised outlets in Australia
Environmental Challenges
- Difficult local trading conditions
- Slowdown in middle-income expenditure
- Social unrest and political turmoil
- Frequent power outages (load-shedding)
- Rising fuel and energy costs
- Collapsing rand
- Plummeting consumer sentiment
- Wholesale discounting by competitors
- High food inflation
- Increased competition in the UK
- Escalating labour, occupancy, and food costs in the UK
- Operational shortcomings in the UK
- Disappointing performance in the UK and at Captain DoRegos
- Economic pressure on lower-income consumers (Captain DoRegos)
- High labour costs in Australia
- Downturn in the Western Australian economy
- Lack of clear political leadership and government policies in South Africa
- Further devaluation of the rand
- Interest rate hikes
- Broader inflation in the economy
- Continued uncertainty of energy supply
- Inability to achieve transformation targets
- New B-BBEE codes
- Lack of core literacy and numeracy skills at emerging restaurant management level
Mitigation Strategies
- Sound operational disciplines and innovative marketing
- Strengthening breakfast positioning and focusing on weekday specials
- Refreshed John Dory's look and feel
- Plans to leverage The Hussar Grill brand equity to expand nationally
- Aggressive rollout of RocoMamas stores
- Rollout of smaller format Spur stores locally
- Piloting Spur RBW concept in the UK
- Expanding African business
- Assessing possible exit strategies for UK company-owned restaurants
- Cost management initiatives
- Centralised procurement model and vertical integration
- Ensuring regulatory compliance
- Investment in training and development initiatives
- Transformation initiatives through employment equity and skills development
- Supporting franchisees in becoming B-BBEE compliant
- Investigating ways to improve the efficient use of resources
- Exploring opportunities for acquisitions that will add value to the group
- Workshops with franchisees to improve B-BBEE ratings
- Engagement with banks to facilitate financing of black equity transactions
- Engagement with the dti regarding proposed new liquor licence regulations
- Engagement with suppliers regarding their sustainability programmes
- Tracking and measuring suppliers to ensure adequate sustainability plans are in place
- Compliance with SASSI guidelines in procurement of seafood supplies
- Continuous training of franchisee employees
- Continuous enhancement of training material
- Continuous support for Spur College of Excellence
- Implementation of numeracy and literacy courses
- Continuous and regular reviews of franchise business and financial model
- Continuous engagement with franchisees
- Continuous reviews of store design and specifications
- Management of selling prices
- Expansion of centralised procurement and outsourced distribution model
- Continued focus on operational excellence, marketing exposure, brand recognition and value proposition
- Sustained focus on operational efficiency, diversification into new target markets and aggressive local marketing campaigns
- Pilot of Spur RBW model in the UK
- Expansion of all brands in Africa
- Investigating potential new vertical integration acquisitions
Supply Chain Management
Responsible Procurement
- Capability assessment process for new suppliers
- Regular auditing of major suppliers
- Specialised food safety audits of suppliers
- Compliance with SASSI guidelines in procurement of seafood supplies
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used:
Awards & Recognition
- Sunday Times Generation Next 2015 Survey Award for the “Coolest Place to Eat Out”
- Standard of Excellence Award in Deloitte’s Best Company to Work For 2014 Survey
- Investment Analysts Society award for excellence in communication and financial reporting
Reporting Period: 2017
Environmental Metrics
ESG Focus Areas
- Environmental Responsibility
- Social Responsibility
- Governance
- Transformation
Environmental Achievements
- Reduced electricity consumption (Specific figures not provided, but mentioned as a goal and progress is tracked)
- Reduced water usage (Specific figures not provided, but mentioned as a goal and progress is tracked)
- Increased waste recycling and composting (Specific figures not provided, but mentioned as a goal and progress is tracked)
- Removed plastic straws and children's balloons from restaurants to reduce environmental impact
Social Achievements
- Launched Spur Family Card loyalty program
- Launched Panarottis Rewards loyalty program
- Launched John's Club Card loyalty program
- R2.9 million allocated to Corporate Social Investment (CSI)
- Continued community involvement through franchisee initiatives
- Implemented specific training programs on conflict management for franchisees
- Elevated the importance of appropriately skilled employees serving as Play Canyon Attendants
Governance Achievements
- Aligns with King III corporate governance recommendations
- Considering the impact of King IV
- Achieved an overall GAI score of AAA
Climate Goals & Targets
- Not disclosed
- Improve B-BBEE rating
- Open at least a net 20 stores locally and at least nine internationally in 2018
Environmental Challenges
- Challenging economic conditions in South Africa
- Pressure on consumer spending
- Increased competition in the restaurant market
- Rising costs of electricity, gas, and water
- Negative impact of social media fallout following an incident at a Spur restaurant
- Difficulty in securing a reliable supply of seafood at a reasonable cost
- Operational challenges at Braviz Fine Foods (rib processing facility)
- Non-compliance with revised dti Codes of Good Practice on B-BBEE
Mitigation Strategies
- Refined local franchise model to support profitability
- Intelligent store design to reduce costs and environmental impact
- Ongoing menu engineering to optimize sales mix and margins
- International expansion to diversify risk and grow revenue
- Initiatives to ensure food quality and safety
- Initiatives to increase water and energy efficiency
- Financial support for struggling franchisees
- Implemented specific training programs on conflict management for franchisees
- Elevated the importance of appropriately skilled employees serving as Play Canyon Attendants
- Investigating relocation and equipment upgrades for central kitchens facility
- Refined the Captain DoRegos model to reduce operating costs
- Plans in place to improve B-BBEE rating
- Established a financing solution with an external financier to assist franchisees to improve their B-BBEE ownership credentials
Supply Chain Management
Supplier Audits: Regular audits against HACCP and/or ISO 22000 standards
Responsible Procurement
- Ethical sourcing policy encompassing principles of the Ethical Trading Initiative Base Code and ILO Conventions
- Commitment to SASSI guidelines for seafood sourcing
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI G4 Sustainability Reporting Guidelines, King III
Certifications: HACCP compliant (sauce manufacturing facility)
Awards & Recognition
- Spur Steak Ranches recognised as the Coolest Eat Out Place in the Sunday Times Generation Next Survey Awards for the fifth year in a row
Reporting Period: 2018-07 to 2019-06
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Social Responsibility
- Broad-Based Black Economic Empowerment (B-BBEE)
Environmental Achievements
- 92% waste diverted from landfill at Cape Town head office
- Energy consumption reduced by 6.6% to 983 MWh
- Water usage reduced by 3.7% to 7,029 kℓ at corporate sites
Social Achievements
- R2.1 million allocated to Corporate Social Investment (CSI)
- 14,844 restaurant employees trained
- 34 community events hosted
Governance Achievements
- Board refreshed with new independent non-executive directors, improving diversity
- Reacquisition of 10% of shares previously issued to Grand Parade Investments
Climate Goals & Targets
- Sustainable growth
- Grow market share in Africa
- Minimize costs in Australasia
- Implement Vision 2023 strategy
- Launch click-and-collect service
Environmental Challenges
- Low consumer and business confidence impacting financial performance and franchisee profitability
- Increased competition in restaurant markets
- Economic headwinds in South Africa and Australia
- High operating costs in Australasia
- B-BBEE compliance requirements for franchisees
- Impact of climate change on natural resources
- Social media risks
- Digital transformation
Mitigation Strategies
- Focus on operational excellence, marketing, and value proposition
- Cautious growth plans for diversification
- Shifting promotional strategy to reduce discounting
- Cost containment measures
- Workshops with franchisees on B-BBEE compliance
- Encouraging franchisees to include black equity operating partners
- Energy and water saving initiatives
- Responsible sourcing of seafood
- Monitoring online references to brands
- Investing in digital transformation strategy
- Launching click-and-collect service
Supply Chain Management
Supplier Audits: Regular supplier audits; third-party food safety audits
Responsible Procurement
- Ethical sourcing guidelines; ensuring food safety, quality, and stable supply
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: International Integrated Reporting Council’s (IIRC) Integrated Reporting
Certifications: ISO 22000 (Food Safety Management System), ISO 14001 (Environmental Management System), OHSAS 18001 (Health and Safety Standard)
Third-party Assurance: KPMG Inc. (financial statements); Audit committee reviewed material non-financial elements
Awards & Recognition
- Spur Steak Ranches: "Coolest Place to Eat Out" (Sunday Times Generation Next Survey), Best sit-down restaurant (Sunday Times Top Brand Awards), Best kids, sticky ribs and party spot (Best of Joburg), Best kids entertainment and party spot (Best of Ekurhuleni)
- RocoMamas: Bronze IAB Bookmarks Award for Social Community, Bronze IAB Bookmarks Award for Craft Social Media Community Management, Best of Joburg Gourmet to Go, Second best burger in South Africa
- The Hussar Grill and Casa Bella: Platinum status at Diners Club Wine List Awards
- Casa Bella Mall of Africa: Rosetta Restaurant South Africa: Bistro of the year award
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Social Responsibility
- Governance
Environmental Achievements
- Reduced plastic bag procurement by 70% (from 81 tons to 24 tons)
- Reduced plastic straw procurement by 76% (from 58 tons to 14 tons)
- Reduced Scope 1 and 2 emissions by 11.4% (from 1308 tCO2e to 1159 tCO2e)
- 46% of waste recycled and composted over 9 years
- 92% waste diverted from landfill at regional offices
- 28% of total palm oil blend issued to restaurants recycled
Social Achievements
- Launched and supported various community initiatives through The Spur Foundation, spending R2.1 million
- Provided training to 14,844 franchise employees
- Implemented "Better for You" meals and healthier options on menus
- Improved customer service through training and a dedicated service center
Governance Achievements
- Ensured regulatory compliance across various areas, including food safety and B-BBEE
- Established a social, ethics, and environmental sustainability committee
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Stop using palm oil as frying fat by December 2019 (Spur Steak Ranches)
Environmental Challenges
- Over-regulation impacting franchisee resources
- Difficulty in determining exact transformation metrics for franchisees
- High staff turnover among well-trained franchisee management employees
- Non-compliance with B-BBEE requirements
- Water scarcity and its impact on production costs
- Global food shortage due to water and land scarcity
Mitigation Strategies
- Operations teams support franchisees to manage compliance efficiently
- Urging franchisees to improve B-BBEE status
- Investing in employee development and retention strategies
- Developing a new B-BBEE strategy
- Implementing water-saving initiatives
- Engaging with industry players on mitigating actions related to food security
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Ethical sourcing supplier requirement (Ethical Trading Initiative Base Code)
- Sustainable seafood procurement (SASSI, MSC, ASC)
- Shifting away from palm oil and battery-caged eggs
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Droughts
- Wildfires
Transition Risks
- Changes in regulations related to climate change and resource management
Opportunities
- Cost savings from resource efficiency
Reporting Standards
Frameworks Used: GHG Protocol
Certifications: ISO 22000 (Vector), ISO 14001 (Logistics partner)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- 2
- 4
- 8
- 10
- 12
- 13
- 14
- 15
- 17
The report outlines how various initiatives contribute to these goals.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Financial sustainability of franchisees
- Diversity and transformation
- Corporate social investment
- Sustainable packaging
- Food safety
- Health and safety
- Customer engagement
- Employee wellbeing
- Environmental sustainability
Environmental Achievements
- Reduced non-renewable packaging material by 69% over four years
- Increased renewable materials in packaging to 88% of total packaging
- Eliminated polystyrene and plastic straws
- Increased renewable materials in generic stock items from 59% to 78%
- Reduced balloon and balloon stick usage from 47 tons to 14 tons
- 15% decrease in electricity consumption at head office and corporate facilities (mainly due to COVID-19 lockdown)
Social Achievements
- Corporate social investment of R2.35 million from The Spur Foundation
- Launched RocoMamas Royalty app with loyalty, gifting, and scan-to-pay features
- Introduced physical gift cards for The Hussar Grill, Casa Bella, and Nikos Coalgrill Greek
- Launched own-branded click and collect and delivery solutions for Spur, Panarottis, John Dory’s, and RocoMamas
- 97% of employees recruited were black and 44% female
- Introduced Discovery’s Healthy Company employee assistance program
- Invested R798,800 in bursaries for 51 children of employees
Governance Achievements
- 50% of Spur Corporation’s board of directors are black and 33% female
- All policies and plans reviewed to ensure compliance with UN Global Compact Principles and ILO labour protocols following an ethical compliance audit
- Risk assessments conducted and documented at all corporate facilities
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Impact of COVID-19 pandemic on trading, profitability, and stakeholder impact
- Declining restaurant sales
- Slow restaurant sales after reopening
- Restrictions on alcohol sales and lockdown curfews
- Trading disruption due to employee infections
- Restaurant closures due to unprofitable trading
- Supply chain challenges due to factory closures
- Potential for stricter lockdown levels
- Above-inflation increases in wages, occupancy costs, utilities, and food prices
- High delivery costs from third-party partners
- Electricity load shedding
- Non-compliance with BBBEE requirements
- Failure to embrace technology and digital marketing
- Increasing unemployment impacting the core target market
- Protracted period of recovery expected for the restaurant industry
- Non-compliance with food safety standards
- Reputational damage from irresponsible sourcing
- Spread of damaging content on social media
- Water scarcity
- Species decline impacting sustainable seafood supply
Mitigation Strategies
- Financial relief granted to franchisees by waiving or reducing fees
- Franchisees allowed to reopen at their discretion
- Trading strategies implemented to restore franchisee profitability
- Strong balance sheet and cash preservation
- Deferment of interim dividend
- Reduced workweek and salary reduction for staff
- Regular review and adaptation of the franchise model
- Engagement between management and franchisees to improve efficiencies
- Continuous refinement of the labour model
- Menu engineering to optimize sales mix and reduce waste
- Introduction of virtual kitchens and brands
- Centralised procurement for competitive pricing
- Adoption of environmentally sustainable practices
- Training on new regulations
- Encouraging black equity operating partners
- Adapting to healthier eating trends
- Focus on innovation and IT infrastructure
- Focus on product quality, value, customer experience, and innovation
- Diverse brands and target markets
- Independent supplier reviews through food safety audits
- HACCP and ISO 22000 compliance for suppliers
- Ongoing training in food safety
- Quality control in the sauce manufacturing facility
- Environmental sustainability assessments at suppliers
- Sustainable seafood sourcing
- Increased marketing expenditure to counter negative publicity
- Monitoring online references to brands
- Timely responses to online comments
- Policies to limit restaurant-managed social media accounts
Supply Chain Management
Supplier Audits: Regular audits of major suppliers against HACCP and/or ISO 22000 standards
Responsible Procurement
- Ethical sourcing supplier requirements encompassing the Ethical Trading Initiative Base Code and ILO Conventions
- Supplier declarations committing to guiding principles covering human rights, labour practices, health, safety, environmental practices, business ethics, and intellectual property rights
- Supplier assessments including green procurement and ethical sourcing considerations
- Sustainable seafood sourcing (MSC and ASC certified)
- Partnership with WWF’s SASSI
Climate-Related Risks & Opportunities
Physical Risks
- Extreme climatic conditions, droughts, wildfires impacting food production and product availability
Transition Risks
- Regulatory changes related to climate change, resource management, and transformation
Opportunities
- Resource efficiency promoting cost savings
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Reviewed by the board and management, but not independently assured.
UN Sustainable Development Goals
- 2, 4, 8, 10, 12, 13, 14, 15, 17
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- 1st Spur Steak Ranches in Sunday Times Top Brands awards
Reporting Period: 2021-07 to 2022-06
Environmental Metrics
ESG Focus Areas
- Environmental Resource management, waste management, responsible consumption and production, climate action
- Social Community, employee experience, diversity, employment equity and inclusion, health and safety
- Governance Responsible and accountable compliance and oversight of the group’s social, legal, financial and environmental operational activities
Environmental Achievements
- 60% of waste at facilities and regional offices diverted from landfill
- 85% of packaging was produced from renewable resources
- Paper bag usage increased from 213 tonnes to 307 tonnes
Social Achievements
- Black franchisees increased from 22% to 28%
- Almost R3 million spent on learning and development
- 8 enterprise development partnerships for the supply of products
- R1.6 million spent on socio-economic development programmes
Governance Achievements
- Executive committee transformed to 50% female and 50% black in less than two years
- Board transformed to 50% black and 60% female in less than two years
- Comprehensive compliance review confirmed compliance with laws and regulations
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Current socio-economic climate, including pressure on consumer spending and increased input costs
- Fluctuations in food prices, including increases in oil prices and seafood
- Food contamination/food safety issues
- Safety incidents at restaurants
- Wide-reaching negative social media feedback
- Over-reliance on third-party aggregators as our primary route to takeaway
- Franchisee relationships
- Cybercrime
Mitigation Strategies
- Ongoing insurance reviews, hedging of exchange rate, adequate capital allocation, force majeure clauses, continued franchisee support, engagement with public sector, targeted marketing spend
- Price level benchmarking, collaboration with suppliers, forward purchasing, menu reviews, assessing suppliers and sourcing local alternatives
- Strict supplier protocols, development of an internal supplier auditing standard, defined standards and certification levels in central kitchens
- Ongoing checks of play areas, sensor tags for children’s safety, trained child minders, first aid personnel, criminal checks before employee appointments, insurance coverage
- Dedicated customer care centre, improved crisis management processes
- Utilise all third-party providers, promote click and collect, re-invention project to address other potential means of delivery
- Franchise Alliance Council, regular communication with COO and brand COOs, increased support to franchisees
- Enhanced processes following consultation with external assurance providers
Supply Chain Management
Supplier Audits: Regular supplier assessments
Responsible Procurement
- Ethical sourcing, green procurement, sustainable seafood procurement, cage-free eggs
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events affecting food production
Transition Risks
- Rising food prices, supply chain disruptions
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: IFRS, International
Certifications: ISO 14001 (Vector), HACCP (SANS 10330:2020)
Third-party Assurance: PwC Inc. (financial statements only), other disclosures not independently assured
UN Sustainable Development Goals
- Goal 5: Gender Equality
- Goal 8: Decent Work and Economic Growth
Initiatives contribute to these goals through transformation, employee development, and community investment
Sustainable Products & Innovation
- Just Wingz (VK brand), MODROCKERS (plant-based restaurant)
Awards & Recognition
- Green Feather Awards
Reporting Period: 2022-07 to 2023-06
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Societal Impact
- Employee Experience
- Supply Chain Influence
- Compliant Franchise Network
Environmental Achievements
- 76% of waste diverted from landfill (2022: 60%)
- 89% of packaging was produced from renewable resources (2022: 85%)
- 30% of oil procured was recycled (2022: 26%)
Social Achievements
- Employee satisfaction rating increased to 71% in 2022 (2021: 67%)
- R2.9 million in socio-economic development funding (2022: R1.6 million)
- Black franchisees represent 29% of the group’s local franchise network (2022: 28%)
Governance Achievements
- Level 8 B-BBEE rating obtained for 2022
- Board diversity: 67% independent, 67% women
- 50% of CEO's on-target compensation linked to performance
Climate Goals & Targets
- Not disclosed
- Reduce palm oil reliance to 50% by 2025
- Zero to Landfill by 2030
- Net Zero Emissions by 2025
- Exclusively source cage-free eggs by 2025
Environmental Challenges
- Supply chain challenges (loadshedding, Avian flu)
- Significant loadshedding
- Consumer pressure and record food inflation
Mitigation Strategies
- Secured savings of R19.7 million for franchisees through price negotiations
- 97% of the group’s South African restaurant network has alternative power solutions
- Collaborated with franchisees to refresh and revamp brands
Supply Chain Management
Supplier Audits: Regular supplier assessments
Responsible Procurement
- Green procurement
- Ethical sourcing
- SASSI Seafood Promise compliance
- RSPO certified palm oil
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Food production disruptions
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: IFRS, GRI, King IV, JSE Listings Requirements, TCFD, UN SDGs
Certifications: ISO 14001 (Vector Logistics), HACCP, FSSC 22000
Third-party Assurance: PwC Inc., BDO, Mazars, Questco, SGC South Africa, Carbon Calculated, WWF SASSI, GreenCape
UN Sustainable Development Goals
- Goal 1
- Goal 2
- Goal 4
- Goal 5
- Goal 8
- Goal 10
- Goal 12
- Goal 13
- Goal 14
- Goal 15
- Goal 17
Initiatives contributing to poverty reduction, hunger eradication, quality education, gender equality, decent work, reduced inequalities, responsible consumption and production, climate action, life below water, life on land, and partnerships for the goals.
Sustainable Products & Innovation
- New retail sauces and spices
- Cardboard salad box container
Awards & Recognition
- Coolest Restaurant in SA (RocoMamas)
- Best Programme of the Year – Restaurants & QSR (South African Loyalty Awards)