Climate Change Data

Flight Centre Travel Group (FCTG) The Americas

Climate Impact & Sustainability Data (2017-2018, 2018-2019)

Reporting Period: 2017-2018

Environmental Metrics

ESG Focus Areas

  • Environmental Sustainability
  • Social Responsibility
  • Governance
  • Responsible Travel

Environmental Achievements

  • Partnered with ReThink Orphanages Network and removed visits to orphanages from all itineraries (2017)
  • Launched "FCTG’s War on Waste" with recycling and waste reduction initiatives
  • Developing sustainability standards for procurement processes

Social Achievements

  • Granted more than 100 wishes and helped facilitate more than 400 through Make-A-Wish Foundation, donating over $750,000
  • Provided meals for over 175,000 food-insecure North Americans through No. Hungry. Holidays.
  • Raised over $60,000 for Project Somos Children’s Village in Guatemala
  • Launched four successful charity trips raising funds for various causes

Governance Achievements

  • Creation of FCTG Responsible Travel Charter
  • Formation of Worldwise Committee to promote responsible travel
  • Commitment to a diverse workforce and comprehensive Code of Conduct aligned with UNGC principles
  • Assessing gender and flexibility initiatives

Climate Goals & Targets

Long-term Goals:
  • Eliminate energy poverty by 2020 (Dominican Republic)
Medium-term Goals:
  • Providing information on cultural and social responsibility for consultants and creating in-store materials to assist in customer education
  • Conducting product reviews aimed at identifying products to assess environmental, social and cultural impact
  • Expanding partnership with the International Institute for Peace Through Tourism (IIPT)
Short-term Goals:
  • Strengthening relationships with key partners to maximize financial impact
  • Expanding volunteering activities and focus on skilled volunteering and capacity building
  • Leveraging business footprint to profile partners’ work
  • Working with industry partners to enhance contributions

Environmental Challenges

  • Energy poverty affecting 1.4 billion people globally
  • Food insecurity in North America
  • Environmental impact of travel
Mitigation Strategies
  • Donating SolarBuddy lights to children in the Dominican Republic with each Better Beach holiday booking
  • Raising funds and collecting food donations for Feeding America and Food Banks Canada through No. Hungry. Holidays.
  • Implementing environmental initiatives to reduce waste and promote sustainable practices
  • Developing sustainability standards for procurement

Supply Chain Management

Responsible Procurement
  • Developing sustainability standards for tender and contracting processes

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UNGC

Reporting Period: 2018-2019

Environmental Metrics

ESG Focus Areas

  • Environment
  • Social
  • Governance
  • Responsible Travel
  • Animal Welfare
  • Community Engagement

Environmental Achievements

  • 70% reduction of printed supplier brochures
  • Recyclable pods used in coffee machines throughout all operations
  • Charging stations for electric cars installed at FCTG headquarters
  • Assembly and sending of more than 3,000 solar-powered LED lights to households in developing countries

Social Achievements

  • Launched Womenwise diversity program
  • Created Brighter Futures Ambassador program with over 170 volunteers
  • Partnered with Benevity for workplace giving
  • No. Hungry. Holidays. provided meals for over 251,360 food-insecure North Americans
  • Action for Animals supported humane societies in rescuing over 430 animals
  • Annual charity trip provided food, infrastructure, and educational resources for at-risk children in Guatemala
  • Granted 13 wishes through Make-A-Wish Foundation

Governance Achievements

  • Became a signatory of the United Nations Global Compact (UNGC)
  • Created FCTG Responsible Travel Charter
  • Implemented a comprehensive Code of Conduct

Climate Goals & Targets

Short-term Goals:
  • Eliminate energy poverty in the Dominican Republic by 2022

Environmental Challenges

  • Covering a vast geographic area across multiple countries
  • Communication and information spread
  • Influences of economics and seasonality on CSR programming
Mitigation Strategies
  • Created Brighter Futures Ambassadors to reinforce programming
  • Implemented a formal structure and programming for Brighter Futures
  • Launched a new technological platform to simplify workplace giving and volunteering

Supply Chain Management

Supplier Audits: Over 10,000 suppliers audited to assess animal welfare practices

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UNGC