Climate Change Data

Town Health International Medical Group Limited

Climate Impact & Sustainability Data (2019, 2021)

Reporting Period: 2019

Environmental Metrics

Total Carbon Emissions:1,759.44 tCO2e/year
Scope 1 Emissions:74.57 tCO2e/year
Scope 2 Emissions:1,634.27 tCO2e/year
Scope 3 Emissions:7.02 + 2.27 + 1.22 + 44.09 = 54.6 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:3,247 MWh/year
Water Consumption:5.609 m3/year
Waste Generated:2.41 tons/year (1.05 clinical waste + 0.31 expired medication + 1.05 paper)
Carbon Intensity:1.56 tCO2e/million HKD of total revenue

ESG Focus Areas

  • Customer Data Protection
  • Anti-Corruption
  • Health and Safety
  • Employment
  • Customer Service

Environmental Achievements

  • Reduced paper use by half compared to the last reporting period, mainly due to paper saving initiatives and increased awareness.
  • Minimised radiology-associated chemical waste by investing in digital radiology at the clinics to replace Silver Chloride coated plastic films.

Social Achievements

  • Upgraded Vio's internal IT management system, enabling efficient management of over 600 affiliated doctors and streamlining administrative processes, enhancing operational efficiency and reducing administrative duties for affiliated doctors and medical assistants.
  • Opened a new cardiology specialist center in Yuen Long despite adverse market conditions.
  • TBM recorded double-digit percentage growth in revenue in Mainland China due to high demand for beauty services.
  • Nanshi Hospital achieved excellent results, with double-digit percentage growth in revenue from healthcare services and was granted 'five-star' status for operational capability.
  • Henan Ruishi Ophthalmology Hospital came into service, introducing specialists from Beijing University and equipped with advanced technology.

Governance Achievements

  • Established an internal audit department in October 2018 to evaluate and advise management on the adequacy and effectiveness of risk management and internal control systems.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Weak global economy, Sino-U.S. trade conflicts, and social instability in Hong Kong adversely affected the Group's healthcare business in Hong Kong.
  • Ongoing social instability in Hong Kong in the fourth quarter of 2019 put downward pressure on the managed care business.
  • Suspension of Invisalign training caused a slight decline in Yamei's overall revenue.
Mitigation Strategies
  • Leveraged decades of healthcare service management experience and a comprehensive service network to maintain stable revenue in Hong Kong.
  • Leveraged Vio's efficient operational management and budget controls to record stable income and net profit in the managed care business.
  • Actively explored business in the healthcare market in Mainland China and expanded to various operational sectors.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Evaluation of suppliers' handling of social and environmental issues; ensuring compliance with local and international standards on pharmaceutical products; obtaining certifications and qualifications from suppliers.

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: ESG Reporting Guide contained in Appendix 27 to the Listing Rules

Certifications: ISO 9001:2008 (some medical centers)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • Not disclosed

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:1389.68 tCO2e
Scope 1 Emissions:53.79
Scope 2 Emissions:1321.34
Scope 3 Emissions:11.44
Renewable Energy Share:Not disclosed
Total Energy Consumption:3427 MWh
Water Consumption:5043 m3
Waste Generated:1.6 tons (clinical waste) + 2.38 tons (paper)
Carbon Intensity:0.95 tCO2e/million HKD

ESG Focus Areas

  • Employment
  • Occupational Health and Safety
  • Development and Training
  • Data Protection
  • Customer Service

Environmental Achievements

  • GHG emissions intensity dropped significantly by 45% due to a decrease in electricity consumption.
  • Water consumption and water consumption intensity decreased by 21% and 43% respectively compared with 2020.
  • Minimised radiology associated chemical waste by investing in digital radiology.

Social Achievements

  • Provided free vaccination services at designated medical centers and community vaccination centers, vaccinating approximately 839,000 doses of vaccines.
  • Provided nucleic acid testing services, processing over 3.30 million tests.
  • Implemented strict preventive and control measures to protect employees and patients from contamination, infections and accidents.
  • Provided 334 New Joiner Training for 58 employees.
  • Provided Basic Customer Service Training for Health Care Assistants.

Governance Achievements

  • Established an internal audit department.
  • Adopted a revised dividend policy.
  • Complied with all applicable employment and labour related laws and regulations.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Achieve a 1% reduction in GHG emission by 2023.
  • Achieve a 1% reduction in waste by 2023.
  • Achieve a 1% reduction in energy consumption by 2023.
  • Achieve a 1% reduction in water consumption by 2023.

Environmental Challenges

  • Reliance on the Group’s professional team.
  • The recognition of the Group’s brand and reputation.
  • The pandemic severely hit the global economy.
Mitigation Strategies
  • Attracting quality new members to join the professional team through the Group’s reputation, competitive compensation package, supportive working environment and attractive career development.
  • Developed a set of standard operation procedures for each of the medical centres and conducted sharing sessions among doctors and dentists.
  • Flexibly adjusted its operating strategies and successfully turned crises into opportunities.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Evaluates how its suppliers deal with social and environmental issues and ensures that suppliers and its business partners comply with local and international standards on pharmaceutical products.

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Tightening of policies of environmental protection has posed financial implications.
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: ESG Reporting Guide contained in Appendix 27 to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: ISO 9001:2015

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • Not disclosed