The British United Provident Association Limited (Bupa)
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:109,586 tCO2e (market-based)
Scope 1 Emissions:47,103 tCO2e
Scope 2 Emissions:19,793 tCO2e (market-based)
Scope 3 Emissions:42,690 tCO2e (selected categories)
Renewable Energy Share:90%
Total Energy Consumption:484,155,360 kWh
Carbon Intensity:4.43 tCO2e/£m revenue (market-based)
ESG Focus Areas
- Decarbonisation
- Sustainable Healthcare
- Community Investment
- Diversity, Equity, and Inclusion
- Modern Slavery Prevention
- Business Ethics
- Climate Change
Environmental Achievements
- Increased renewable energy use to 90% globally and 100% in APAC.
- Reduced scope 1 and 2 (market-based) GHG emissions by 14% compared to 2022.
- Increased proportion of technology spend with suppliers aligned to net-zero ambition from 31% in 2022 to 63% in 2023.
Social Achievements
- Launched global Healthy Cities program, with 80,000 participants taking 10 billion steps and unlocking £2 million for local regeneration projects.
- Improved employee engagement score to 82 (from 80 in 2022).
- Invested £12.8 million in communities, with over £4.4 million through Bupa Foundations.
- Rolled out ‘Viva, Healthier and Happier’ employee health and wellbeing program.
Governance Achievements
- Continued to strengthen risk management and capability.
- Refreshed modern slavery risk assessment of UK operations.
- Developed supplier assessment framework for modern slavery risk in Australia.
Climate Goals & Targets
Long-term Goals:
- Become a net zero business across all scopes by 2040.
Medium-term Goals:
- Reduce scope 1 and 2 GHG emissions by at least 46.2% from 2019 baseline and become net zero across scope 1 and 2 by 2030.
- Reduce scope 3 emissions by at least 63% by 2034 from 2019 baseline.
Short-term Goals:
- Reduce scope 1 and 2 (market-based) GHG emissions by at least 40% by 2025 from 2019 baseline.
Environmental Challenges
- Elevated inflation increasing costs.
- Uncertainty in the Isapre insurance industry in Chile due to political uncertainty, potential changes in law, and regulatory and judicial action.
- Workforce availability challenges, particularly in clinical workforce.
Mitigation Strategies
- Pricing actions to balance inflation and remain competitive.
- Close monitoring of political, legal, and regulatory developments in Chile.
- Initiatives underway in each market to address workforce availability challenges.
- Expanded sustainable procurement program to address emissions and climate risk in supply chain.
Supply Chain Management
Responsible Procurement
- Sustainable procurement program
- ESG due diligence in supplier onboarding
- Responsible Supply Chain Statement
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events impacting operations and property valuations.
- Increased claims costs due to climate-related health issues.
Transition Risks
- Regulatory changes
- Market shifts
- Reputational damage from not meeting stakeholder expectations.
Opportunities
- Development of energy-efficient products and services
- Investment in sustainable healthcare solutions
Reporting Standards
Frameworks Used: TCFD
Third-party Assurance: PricewaterhouseCoopers LLP (limited assurance for 2022 data)
Sustainable Products & Innovation
- Blua digital health service