Climate Change Data

Intermedical Care and Lab Hospital Public Company Limited

Climate Impact & Sustainability Data (2019, 2022)

Reporting Period: 2019

Environmental Metrics

ESG Focus Areas

  • Social Responsibility
  • Corporate Governance
  • Risk Management

Environmental Achievements

  • Operation rooms certified for ISO 15189:2012 and 15190:2003 medical laboratories by the Bureau of Laboratory Quality Standard, Ministry of Public Health.

Social Achievements

  • Children’s Day 2019 Activity
  • Charity Activity
  • Donation to Industrial Development Foundation

Governance Achievements

  • Established Anti-Corruption policy and disseminated to all departments.
  • Prepared Code of Conduct for executives and employees.
  • Prepared preventive measures against conflict of interest.

Climate Goals & Targets

Environmental Challenges

  • Shortage of medical personnel and specialized personnel
  • Risk from litigation
  • Risk from competition
  • Risk from revenue fluctuation by season
  • Risks from sublease from related persons for establishing a branch
  • Risks from trading shares from shareholders
  • Risks from having more than 50 percent of major shareholders
  • Risk of fluctuation of share price
Mitigation Strategies
  • Outsourcing part-time medical personnel
  • Improving working environment and occupational hygiene
  • Providing training to improve working skills
  • Developing medical personnel network
  • Prioritizing quality and standard, procedures and services
  • Applying for ISO 9001:2015 and ISO/IEC 17025:2005
  • Assessing service quality and customer satisfaction
  • Broadening scope of service
  • Acquiring the land and owning property
  • Preparing management structure with competent personnel
  • Appointing independent external person in the Board of Directors
  • Establishing internal audit unit

Supply Chain Management

Responsible Procurement
  • precise procurement steps

Climate-Related Risks & Opportunities

Reporting Period: 2022

Environmental Metrics

Total Energy Consumption:504,622 kW/year
Water Consumption:5,547 m3/year
Waste Generated:11,479 kg/year

ESG Focus Areas

  • Good corporate governance
  • Quality control of medical services
  • Environmental quality management
  • Human rights
  • Community development

Environmental Achievements

  • Reduced electricity consumption by 21.34% compared to 2021 (504,622 kW vs 641,548 kW)
  • Reduced water consumption by 32.90% compared to 2021 (5,547 cubic meters vs 8,267 cubic meters)
  • Reduced infectious waste by 9.61% compared to 2021 (11,479 kg vs 12,689 kg)

Social Achievements

  • Employee turnover rate of 7%
  • Average training hours per employee: 36 hours/person
  • Donated blood oxygen meters to Rat Burana Waiting Center
  • Organized first aid and CPR training for students and personnel

Governance Achievements

  • Corporate Governance Report of Thai Listed Companies (CGR) score of 89 points (Very Good)
  • 100 points from the quality assessment of the 2020 Annual General Meeting of Shareholders
  • Established a clear written corporate governance policy

Climate Goals & Targets

Environmental Challenges

  • Shortage of medical personnel and specialized professionals
  • Risk of litigation
  • Competitive risks in the business
  • Risk of seasonal income fluctuations
Mitigation Strategies
  • Uses part-time medical personnel for on-site examinations
  • Planned service issuance in advance
  • Focuses on quality and standards, uses state-of-the-art equipment
  • Implements ISO systems
  • Assesses service quality and customer satisfaction
  • More than 23 years of experience and expertise
  • Provides services at various points throughout the country
  • Continuously develops personnel and medical equipment
  • Adjusts business strategy in accordance with changing circumstances

Supply Chain Management

Responsible Procurement
  • Quarterly selection and evaluation of suppliers’ performance
  • Compliance with trade conditions
  • Equality in doing business

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: 56-1 ONE REPORT

Certifications: ISO 9001:2015, ISO/IEC 17025:2017, ISO 15189:2012, ISO 15190:2003

Awards & Recognition

  • Moral Hospital award
  • Hospital Accreditation (HA) Phase 2