AMN Healthcare Services, Inc.
Climate Impact & Sustainability Data (2020, 2021, 2022, 2023)
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:1,107 metric tons of GHG emission (Scope 2)
Scope 2 Emissions:1,107 metric tons of GHG emission
Total Energy Consumption:2,954,975 kWh/year
Water Consumption:507,427 gallons/year
Waste Generated:142 metric tons/year
Carbon Intensity:7.9 lbs CO2/Square Foot
ESG Focus Areas
- Environmental Sustainability
- Social Justice and Diversity, Equity, and Inclusion
- Corporate Governance
- Community Engagement
Environmental Achievements
- Energy use decreased by an estimated 19% in 2020.
- Approximately 26% of waste was recycled in 2020.
Social Achievements
- 56% female representation on the Board of Directors (top 2% among publicly traded companies).
- Required unconscious bias and sensitivity training for all team members.
- Launched the AMN Diverse Business Pledge, supporting minority-owned businesses.
- 7 Employee Resource Groups engaging approximately 29% of the workforce.
- $164M spent with diverse suppliers in 2020.
Governance Achievements
- Enhanced diversity of the board with the appointment of Rear Admiral Sylvia Trent-Adams.
- Maintained a holistic and robust corporate governance program.
- Achieved ISS QualityScore rating of 1 out of 10 and MSCI AA Rating for ESG efforts.
Climate Goals & Targets
Environmental Challenges
- COVID-19 pandemic impacting operations and community engagement.
- Climate-related risks (physical and transition risks).
Mitigation Strategies
- Developed new programs to share information on COVID-19 and support healthcare professionals.
- Introduced a more robust process to evaluate and report on climate-related risks and opportunities through the TCFD framework.
- Working with landlords and property owners to reduce operational footprint and invest in green energy.
Supply Chain Management
Responsible Procurement
- AMN Diverse Business Pledge
- Collaboration with national diversity supplier councils
Climate-Related Risks & Opportunities
Physical Risks
- Property damage
- Disruption to operations due to natural disasters
Transition Risks
- Policy and legal changes
- Technology requirements
- Market conditions
- Reputation management
Opportunities
- Transition to remote work environment
- Investment in lower emissions technologies
Reporting Standards
Frameworks Used: GRI, SASB, TCFD
Third-party Assurance: KPMG LLP (for financial statements)
UN Sustainable Development Goals
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation, and Infrastructure
- Goal 10: Reduced Inequalities
- Goal 11: Sustainable Cities and Communities
Awards & Recognition
- 2020 Bloomberg Gender-Equality Index
- 2020 Human Rights Campaign Foundation Corporate Equality Index
- 2020 Fortune 1000
- Forbes Magazine America’s Best Employers for Women
- National Diversity Council Leadership Excellence Award
- Staffing Industry Analysts Largest U.S. Healthcare Staffing Firms
- Newsweek America’s Most Responsible Companies 2020
- Highest Rating by Institutional Shareholder Services QualityScore (Social)
- Highest Rating by Institutional Shareholder Services QualityScore (Governance)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:6,186 tCO2e/year (Scope 1+2, location based) 6,411 tCO2e/year (Scope 1+2, market based) (2019)
Scope 1 Emissions:2,529 tCO2e/year (2019)
Scope 2 Emissions:3,657 tCO2e/year (location based, 2019) 3,819 tCO2e/year (market based, 2019)
Renewable Energy Share:0% (2019)
Total Energy Consumption:10,321 MWh/year (2019)
Carbon Intensity:10.88 kgCO2e/Square Foot (2019)
ESG Focus Areas
- Health & Wellness for All
- Diversity, Equity, Equality, and Inclusion (DEI)
- Sustainability
Environmental Achievements
- Set a goal to achieve net zero climate impact in direct operations (Scopes 1 and 2) by 2024
- Calculated enterprise-wide Scope 1 and 2 GHG emissions for the 2019 baseline year.
- Committed to measuring Scope 3 GHG emissions in 2022 and setting Science-Based Targets by 2024 for Scopes 1, 2, and 3.
Social Achievements
- Partnered with FEMA and clients to administer millions of COVID-19 vaccines.
- 1,000+ Language Services interpreters impacted 12M+ patients.
- Spent $378M with small and diverse suppliers, including $190M with BIPOC, women, veteran, or disability-owned businesses.
- Committed $8.9M to nonprofits focused on social justice, DEI, health equity, and healthcare resilience.
- Launched AMN Healthcare Hardship Fund with $500,000 contribution.
- 67% of team members are women (60% of leaders, 40% of C-suite).
- 36% of team members are BIPOC (25% of leaders, 20% of C-suite).
Governance Achievements
- Developed ESG Strategy and Three-Year Roadmap aligned with UN SDGs.
- Achieved 56% women and 33% BIPOC representation on the Board of Directors.
- Implemented a Board Diversity “Rooney Rule”.
- CEO received the 2021 WCD Visionary Award for Strategic Leadership.
Climate Goals & Targets
Medium-term Goals:
- Set Science-Based Targets for Scopes 1, 2, and 3 emissions by 2024
- Measure water and waste footprints by 2023, set targets by 2024
Short-term Goals:
- Net zero Scope 1 and 2 GHG emissions by 2024
Environmental Challenges
- COVID-19 pandemic's impact on healthcare professionals and the healthcare system.
- Supply chain disruptions.
- Climate change risks (physical and transition).
Mitigation Strategies
- Established a 24/7 crisis hotline and AMN Healthcare Hardship Fund.
- Provided mental health counseling and other support programs.
- Developed new cross-sector partnerships to improve access to COVID-19 testing and vaccines.
- Developed a comprehensive emissions abatement plan to reduce carbon footprint.
- Prioritized sustainability in office location selection and development.
- Implemented a robust Enterprise Risk Management program.
Supply Chain Management
Responsible Procurement
- Vendor Development Program
- Minority Business Enterprise (MBE) Certification for 100 minority-owned businesses
- Partnerships with minority business through the National and Regional Minority Supplier Development Councils
- Vendor Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events (hurricanes, wildfires, flooding)
- Gradual climate shifts (increased temperatures, water stress)
Transition Risks
- Policy and legal risks (carbon taxes, regulations)
- Technology risks (disruptive technologies)
- Market risks (shifts in demand, supply chain)
- Reputational risks (changing public perceptions)
Opportunities
- Increased energy efficiency
- Transition to renewable energy
- Assisting clients with energy efficiency and low-carbon transition
Reporting Standards
Frameworks Used: GRI, SASB
Third-party Assurance: KPMG LLP
UN Sustainable Development Goals
- SDG 3
- SDG 5
- SDG 8
- SDG 10
- SDG 13
Awards & Recognition
- Forbes America’s Best Large Employers (2022)
- Bloomberg Gender-Equality Index (2018–2022)
- Human Rights Campaign Corporate Equality Index (2018–2022)
- Fortune 1000 List (2020–2021)
- Forbes America’s Best Temporary Staffing Firms (2021)
- Newsweek America’s Most Responsible Companies (2020–2022)
- Barron’s 100 Most Sustainable Companies (2022)
- Women’s Forum of New York Corporate Champion (2021)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:2734 tCO2e/year (market-based Scope 1+2)
Scope 1 Emissions:400 tCO2e/year
Scope 2 Emissions:2334 tCO2e/year
Scope 3 Emissions:163,084 tCO2e/year
Renewable Energy Share:0%
Total Energy Consumption:5683 MWh/year
Water Consumption:3,687,447 gallons/year (2021)
Waste Generated:911 tons/year (landfilled)
Carbon Intensity:6.29 MT CO2e/1,000 sqft (2022)
ESG Focus Areas
- Health & Wellness For All
- DEI
- Sustainability
- Responsible Governance
Environmental Achievements
- 34% reduction in Scope 1 and 2 greenhouse gas emissions since 2019 (partially due to office closures during the pandemic)
- Measured full Scope 1, 2, and 3 GHG emissions for 2020-2022
- Measured water & waste footprints for 2020-2022
Social Achievements
- Implemented a compensation infrastructure platform designed to achieve pay equity and career pathing consistency
- Launched two funds to help team members and healthcare professionals experiencing hardships
- Welcomed two new Employee Resource Groups (ERGs) and expanded participation in eight other ERGs
- 250,000+ healthcare professional placements in 2022
- $961M in spend with diverse and/or small businesses (154% annual growth)
- $1.1M contributed to nonprofits focused on advancing health and health equity, DEI, and healthcare workforce resilience and pipeline
Governance Achievements
- Conducted 1st ESG Materiality Assessment
- Board engaged in ESG and participated in ESG educational events
- Enhanced TCFD & ESG reporting
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Set science-based targets for Scope 1, 2, and 3 GHG emissions by the end of 2024
- Set water and waste reduction goals by the end of 2024
Short-term Goals:
- Reduce operational footprint to zero in market-based CO2 emissions (Scopes 1 and 2) by 2024
- Increase representation of BIPOC and women in leadership roles
Environmental Challenges
- Healthcare labor shortage
- Climate change impacts on healthcare systems and operations
- Meeting increased stakeholder expectations on ESG
Mitigation Strategies
- Investing in team member and healthcare professional well-being
- Measuring and reducing environmental footprint
- Strengthening ESG strategy and governance
- Collaborating with clients and industry partners
- Implementing scenario analysis to identify and quantify climate risks
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Vendor Code of Conduct covering legal & regulatory compliance, business practices & ethics, privacy & data protection, labor & human rights, environmental protection & sustainability, DEI
Climate-Related Risks & Opportunities
Physical Risks
- Severe weather events impacting operations and supply chain
- Water stress
- Inland flooding
- Heatwaves
- Cyclones
- Drought
Transition Risks
- Increased compliance costs
- Carbon pricing
- Changes in customer behavior
- GHG reduction strategies impacting business operations
- Staffing shortages due to climate change-related illnesses
Opportunities
- Reputational enhancement
- Attracting talent and investment
- Technology advancements
- Market opportunities in sustainable healthcare solutions
- Value chain opportunities in collaborating with sustainable vendors and clients
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UN SDGs
Certifications: Joint Commission certified through its Healthcare Staffing Services Certification Program
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 8: Decent Work and Economic Growth
- Goal 10: Reduced Inequalities
- Goal 13: Climate Action
Initiatives contributing to these goals are detailed throughout the report.
Sustainable Products & Innovation
- Telehealth and virtual care solutions
Awards & Recognition
- Barron’s 100 Most Sustainable Companies
- Newsweek America’s Most Responsible Companies
- Bloomberg Gender Equality Index
- Forbes America’s Best Large Employers
- Forbes America’s Best Employers for Women
- National Association of Corporate Directors Diversity, Equity & Inclusion Award
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:98,289 tCO2e (Scopes 1,2, and 3)
Scope 1 Emissions:113 tCO2e
Scope 2 Emissions:2,015 tCO2e (location-based), 267 tCO2e (market-based)
Scope 3 Emissions:96,161 tCO2e
Renewable Energy Share:100% (through EACs)
Total Energy Consumption:6,075 MWh
Waste Generated:693 metric tons
Carbon Intensity:0.55 MT CO2e per 1,000 sq ft (market-based)
ESG Focus Areas
- Governance
- Health and Wellness
- Diversity, Equity, and Inclusion (DEI)
- Sustainability
Environmental Achievements
- Procured EACs to ensure 100% renewable energy for operations in 2023
- Offset remaining 2023 Scopes 1 & 2 GHG emissions with Gold Standard improved cooking stove carbon credits
- Measured and disclosed full Scopes 1, 2, and 3 GHG emissions for the last four years
- Set near- and long-term GHG emission reduction targets for full value chain (Scopes 1, 2, and 3)
Social Achievements
- Invested $2M+ in healthcare workforce resilience and diversity
- Launched Employee Stock Purchase Plan
- Hardship Fund issued 122 grants totaling $417,000
- Caring for Caregivers Fund provided $219,000 to healthcare professionals
Governance Achievements
- Maintained award-winning Board diversity (56% women, 33% BIPOC)
- Earned Compliance Leader Verification from Ethisphere
- Conducted a voluntary privacy assessment based on NIST framework
- 30% of senior executives' bonuses tied to ESG goals
Climate Goals & Targets
Long-term Goals:
- Reduce absolute Scopes 1, 2, and 3 emissions by 90% to achieve net-zero emissions by 2050 (from 2022 base year)
Medium-term Goals:
- Reduce absolute Scopes 1, 2, and 3 emissions by 42% by 2030 (from 2022 base year)
- Develop a transition plan
Short-term Goals:
- Source 100% renewable electricity and offset remaining Scopes 1 & 2 emissions (2024)
- Evaluate water and waste reduction goals (2024)
Environmental Challenges
- Workforce shortages in healthcare
- Growing demand for healthcare workers
- Climate change impacts on healthcare
- Potential for regulatory changes impacting operations
Mitigation Strategies
- Investments in healthcare workforce pipeline, diversity, and resilience
- Setting science-based targets for GHG emissions
- Developing a transition plan to achieve emissions goals
- Monitoring new and upcoming regulations
Supply Chain Management
Responsible Procurement
- Vendor and Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Drought
- Sea level rise
Transition Risks
- Market risks
- Operational risks
- Compliance risks
- Reputational risks
Opportunities
- Client partnerships
- Attraction of talent and investment
- Reputation and community building
- Technology
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UN SDGs
Certifications: SSAE18 SOC 2 Type 2 (six consumer-facing applications)
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 5: Gender Equality
- Goal 8: Decent Work and Economic Growth
- Goal 13: Climate Action
Initiatives contribute to these goals through workforce development, health equity, supplier diversity, and climate action.
Awards & Recognition
- Ethisphere Compliance Leader Verification
- Bloomberg Gender-Equality Index
- Human Rights Campaign Corporate Equality Index
- Newsweek’s America’s Most Responsible Companies
- Becker’s Top 150 Places to Work in Healthcare