Climate Change Data

Environmental Metrics

ESG Focus Areas

• Employment generation
• Employee well-being
• Diversity and inclusion
• Corporate governance
• Environmental responsibility

Environmental Achievements

• Aligned fleet to BSVI emission standards and converting existing fleet
• Adopting bio-friendly chemicals in facility management and pest control
• Net Zero Carbon emission organisation

Social Achievements

• Created hundreds of thousands of jobs
• Provided in-house training academies with life-skills training
• Certified as one of India’s Best workplaces for women
• 100% Employees fully vaccinated
• Named #31 in the list of best employers in India by GPTW Institute
• Recognized as Top 50 employers for Women in India

Governance Achievements

• Internal scoring of governance framework
• Heavily independent Board with diverse backgrounds
• High ranking on governance scores compared to peers

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impact on operations and employee well-being
• Limited environmental footprint requiring continuous improvement

Mitigation Strategies

• Implemented 100 Day COVID Action Plan focusing on business continuity and stakeholder protection
• Provided PPE, training, and near 100% vaccination for employees
• Continuous efforts to reduce environmental impact through various initiatives

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Procuring spare parts for CVs from authorized sources
• Disposing of old CVs through government-authorized scrappers

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI (Global Reporting Initiative) Standards: Core Option

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 8: Decent Work and Economic Growth
• SDG 3: Good Health and Well-being
• SDG 5: Gender Equality
• SDG 11: Sustainable Cities and Communities

Creating employment, improving employee well-being, promoting gender diversity, contributing to Swachh Bharat Mission

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Great Place to Work certification
• Top 50 employers for Women in India

Environmental Metrics

ESG Focus Areas

• Environment
• People
• Community
• Governance

Environmental Achievements

• Monitored and controlled chemical usage in facility management and pest control divisions; adopted bio-friendly chemicals.
• Ensured vehicles conform to latest BS-VI standards.
• Commenced environmental audit to identify areas of improvement in energy and water consumption.
• Utilized local raw materials and engaged with local vendors.

Social Achievements

• Ranked #4 amongst the 'Best Companies to Work For in India' by Great Place To Work (GPTW).
• 2,50,000 frontline staff vaccinated.
• Increased number of women employees from 16,661 in FY18 to 25,345 in FY22.
• Increased number of employees with disabilities from 7 in FY18 to 56 in FY22.
• Various training and development programs implemented (Mr SIS, LEAP, Tech Udaan, Emerge, LEAP Plus, Management Development Programs, Professional Development Programs, GTO, GTS, Udaan, Arise).

Governance Achievements

• Highest standards of corporate governance upheld.
• Compliance with applicable provisions of Listing Regulations.
• 8 Independent Directors on the Board.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and its impact on operations and employee well-being.
• Increased expenditures for protection and mitigation measures for COVID-19.
• Increased costs due to the economy opening up (office rentals, travel, etc.).
• Investment in growth levers (sales team, new branches).

Mitigation Strategies

• Proactive measures for health and safety of employees.
• Humare Heroes COVID Welfare Fund.
• Vaccine Incentivization Plan in Australia.
• Cost control measures.
• Strategic investments in tech start-ups.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Great Place to Work
• Best Employer in Facility Management
• Top 50 Places to Work For Women
• India’s 22 Best Employers among Nation-Builders

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Monitored chemical usage in Facility Management and Pest Control, promoting bio-friendly chemicals.
• Ensured vehicles conformed to BS-VI emission standards.
• Continued environmental audit to identify improvements in energy and water consumption.

Social Achievements

• Increased number of women employed (from 19,114 in FY18 to 37,717 in FY24).
• Increased number of persons with disabilities employed (from 72 in FY18 to 285+ in FY24).
• Largest training infrastructure in India with 39 training centers.

Governance Achievements

• Robust governance framework in place.
• Effective Board functionality with Independent Directors and Board Committees.
• Compliance with Corporate Governance requirements.

Climate Goals & Targets

Environmental Challenges

• High employee turnover.
• Labour shortages in international geographies.
• Maintaining high quality standards across a vast operating network.

Mitigation Strategies

• Employee engagement initiatives (health checkups, learning initiatives, social events).
• Succession planning policy.
• Investment in technology to improve operational efficiency.
• Common systems rollout across the Group.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Top 10 Health and Wellness 2023 by Great Place to Work (GPTW)