Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Parent Company and BMW operations in Sweden received environmental and quality certification (ISO 14001:2015 and ISO 9001:2015)
• Reduced CO2 emissions by around 10,700 tonnes through collaboration with a supplier
• Reduced business travel through internal video and teleconferences

Social Achievements

• Leadership index and employee dedication index substantially exceeded benchmarks
• Successful projects to recruit mechanics, with 13 people offered employment at Bilia
• Implemented a student program to enhance quality of education and recruit future employees

Governance Achievements

• Implemented a Group-wide procurement policy with sustainability aspects
• Implemented a digital whistleblower system in Sweden and Norway
• Zero tolerance policy for bribery and corruption, with formal attestation rules and internal audits

Climate Goals & Targets

Environmental Challenges

• Recruiting employees, primarily in the Service Business
• Increasing drug use in society potentially affecting Bilia's operations
• Securing professional skills in the future

Mitigation Strategies

• Projects underway to motivate young people for technical careers (work experience placements)
• Collaborative projects to help groups that find it hard to enter the job market
• Internal leadership training focusing on core values and psychosocial work environment
• Participation in high school fairs and joint projects with automotive engineering schools

Supply Chain Management

Responsible Procurement

• Requirements based on the ten principles of the UN Global Compact

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• Goal 3: Good Health and Well-Being
• Goal 4: Quality Education
• Goal 12: Responsible Consumption and Production

Bilia contributes to these goals in several ways.

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced CO2 emissions by around 10,770 tonnes in Sweden through collaboration with a supplier.
• Reduced business travel and emissions of climate-affecting gases and substances through internal video and teleconferences.
• Improved water reuse and reduced water consumption in car washes.
• Reduced the number of chemicals classified as carcinogenic, mutagenic, and reprotoxic (CMR) to 0.15% of all products used in Sweden and Norway.

Social Achievements

• Launched group-wide leadership expectations based on five principles.
• Launched an upgraded introduction for new employees.
• Improved leadership index and employee dedication index above industry benchmarks.
• Developed the Bilia Student Programme to attract and recruit technicians.
• Supported schools with programs, materials, and training.

Governance Achievements

• Implemented a digital whistleblower system, receiving seven reports in 2019.
• Established a Code of Conduct covering human rights, social conditions, the environment, and anti-corruption.
• Implemented procedures for counteracting and preventing bribery and corruption.
• Formulated and implemented a competition code for all employees.

Climate Goals & Targets

Environmental Challenges

• Finding more effective solutions to replace the conveyance of residual water classified as hazardous waste.
• Recruiting new employees to the Service Business due to high retirements and low student numbers.
• Achieving a more even gender distribution in the workforce.

Mitigation Strategies

• Working with waste management contractors to find sustainable waste solutions.
• Developing the Bilia Student Programme and supporting schools.
• Implementing a stronger recruitment policy, regular follow-up, and an external in-depth study to increase female employees.

Supply Chain Management

Responsible Procurement

• Suppliers must comply with ISO 9001, ISO 14001, and the ten principles of the UN Global Compact.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact

Certifications: ISO 9001, ISO 14001

Third-party Assurance: KPMG

UN Sustainable Development Goals

• Goal 3: Good Health and Well-being
• Goal 4: Quality Education
• Goal 12: Responsible Consumption and Production

Environmental Metrics

ESG Focus Areas

• Circular economy
• Gender equality
• Climate impact reduction
• Employee well-being
• Customer satisfaction

Environmental Achievements

• Reduced energy consumption by 7.7%
• Increased share of reused parts in repair shops to 6%
• Installed solar panels on new Luxembourg facility (generating 205,000 kWh/year in phase 1)

Social Achievements

• Increased proportion of women in sales operations from 13% to 16%
• Customer satisfaction 3.0 percentage points higher than the average for the respective brand in its country.
• Proportion of committed employees 15 percentage points higher compared to benchmark

Governance Achievements

• Compliance with the Swedish Corporate Governance Code
• Established a Group-wide Code of Conduct for suppliers covering human rights and anti-corruption.

Climate Goals & Targets

Environmental Challenges

• High fuel prices affecting customer movement patterns
• Shortage of new cars due to supply chain disruptions
• Transition to electric cars potentially impacting service business profitability
• Securing professional skills for the future

Mitigation Strategies

• Developing new services in areas such as reuse and renovation of spare parts
• Acquiring operations to complement existing business
• Developing new services to meet the needs of fossil-free cars
• Joint projects with automotive engineering schools, offering work experience and apprenticeships

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Group-wide Code of Conduct for suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Floods, landslides

Transition Risks

• Regulatory changes, market shifts towards electric vehicles

Opportunities

• Development of energy-efficient products and services, increased demand for rim repairs

Reporting Standards

Frameworks Used: GRI 2021 (partially)

Certifications: ISO 9001, ISO 14001

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 3
• Goal 5
• Goal 6
• Goal 7
• Goal 8
• Goal 11
• Goal 12
• Goal 16
• Goal 17

Bilia's activities contribute to these goals through initiatives related to employee well-being, gender equality, water conservation, renewable energy, economic growth, sustainable cities, responsible consumption and production, anti-corruption, and partnerships.

Sustainable Products & Innovation

• Rim repair services

Awards & Recognition

• Not disclosed