Climate Change Data

Fullerton Healthcare Corporation Limited

Climate Impact & Sustainability Data (2022, 2023)

Reporting Period: 2022

Environmental Metrics

ESG Focus Areas

  • Governance
  • Economic
  • Social
  • Environmental

Environmental Achievements

  • Zero environmental fines, penalties, or legal proceedings.

Social Achievements

  • Zero fatalities and work-related accidents for non-frontline employees and patients.
  • More than 86,000 migrant workers in Singapore enrolled in primary care plan.
  • 100% of full-time employees receiving regular performance and career development reviews.

Governance Achievements

  • Zero fines and non-monetary sanctions for non-compliance with relevant laws and regulations.
  • Zero major complaints concerning breaches of patient privacy.
  • Zero major data security breaches relating to the Personal Data Protection Act.

Climate Goals & Targets

Long-term Goals:
  • Advocate our purpose and shared values in Asia to create long-term value and positive impacts for all stakeholders
  • Build strong governance to support sustainable business growth
  • Collaborate with industry players and build a strong healthcare network focused on sustainability
Medium-term Goals:
  • Address indirect environmental impact
  • Communicate with the team to build an all-inclusive talent strategy
Short-term Goals:
  • Develop, enhance and implement patient wellness protocols and strategies
  • Address environmental issues with cost-efficient approaches

Environmental Challenges

  • Improper disposal of waste (one case reported)
  • One clinic failed audit in relation to disposal of hazardous waste
  • 21 incidents of non-compliance with regulations concerning the health and safety of frontline employees and patients due to dispensing error
Mitigation Strategies
  • Intensified auditing across all clinics, improving workflows and staff training.
  • Implementation of corrective measures based on audit findings.

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 27001

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:3091.27 tCO2e (Philippines Scope 2) + 1896.78 tCO2e (Singapore Scope 2) + 208.02 tCO2e (Philippines Scope 1)
Scope 1 Emissions:208.02 tCO2e (Philippines)
Scope 2 Emissions:3091.27 tCO2e (Philippines) + 1896.78 tCO2e (Singapore)
Total Energy Consumption:4,550.82 MWh (Singapore) + 4,367.05 MWh (Philippines)
Waste Generated:2.50 tons (Singapore) + 63.14 tons (Philippines)
Carbon Intensity:0.494 tCO2e/m2 (Singapore Scope 2), 0.12 tCO2e/m2 (Philippines Scope 2)

ESG Focus Areas

  • Economic Performance
  • Environmental Footprint
  • Social Impact
  • Governance

Environmental Achievements

  • Zero fines for infringements of regulations for handling waste
  • Inaugural reporting of emissions and waste performance

Social Achievements

  • Zero incidents of non-compliance with regulations concerning the health and safety of patients and frontline employees
  • Zero fatalities as a result of work-related injuries and ill-health for non-frontline employees
  • 100% of employees who are eligible for bonuses receiving regular performance and career development reviews
  • 30% female representation in senior management
  • Two Golds and One Silver At Singapore Healthcare Service Awards
  • Covid-19 Resilience Award
  • Certificate of Appreciation (Gold) For supporting SG Cares Giving Week

Governance Achievements

  • 100% of new suppliers screened using Supplier Code of Conduct
  • 100% of fully owned clinics passed local healthcare authorities license certification/renewal
  • Zero major data security breaches
  • 100% of new employees completed data privacy training as part of onboarding
  • 100% of new employees completed anti-bribery and corruption training as part of onboarding

Climate Goals & Targets

Environmental Challenges

  • Rising healthcare costs and inflation
  • Challenges presented by the COVID-19 pandemic
  • Climate change impacts
  • Data security breaches
Mitigation Strategies
  • Integrating decarbonisation strategies into environmental management practices
  • Conducting a climate risk assessment
  • Embracing digital and innovative approaches to enhance patient care quality and medical processes
  • Conducting a materiality refresher exercise
  • Implementing robust data management practices and systems
  • Enhanced cybersecurity measures
  • Obtaining ISO certification for information security management system

Supply Chain Management

Supplier Audits: 100% of new suppliers screened (Singapore and Philippines)

Responsible Procurement
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 27001 (Singapore)

Awards & Recognition

  • Two Golds and One Silver At Singapore Healthcare Service Awards
  • Covid-19 Resilience Award
  • Certificate of Appreciation (Gold) For supporting SG Cares Giving Week