Climate Change Data

Club Med Holding

Climate Impact & Sustainability Data (2019, 2020, 2021, 2022, 2023)

Reporting Period: 2019

Environmental Metrics

Renewable Energy Share:17% of electricity consumed from renewable sources in 2019
Waste Generated:1.2 kg/JHT residual waste (45% coverage); 1.4 kg/JHT recycled waste (69% coverage)
Carbon Intensity:14.0 kg eCO2/THD (scope 1+2) in 2019

ESG Focus Areas

  • Environmental
  • Social
  • Societal
  • Governance

Environmental Achievements

  • 85% of eligible resorts Green Globe certified by the end of 2019.
  • Elimination of single-use straws, cups, mugs, plates, cutlery, and plastic trays in all resorts (except Brazil for cutlery) by the end of 2019.
  • Shower gel, shampoo, and body cream offered in large reusable containers in all villages (excluding Exclusive Collection and Brazil) by the end of 2019.

Social Achievements

  • Launched the third “#RaiseYourVoice” internal listening campaign to improve employee well-being.
  • Delivered 340,018 hours of training, benefiting 16,604 employees in 2019.
  • 89/100 score on Club Med SAS gender equality index in 2019.

Governance Achievements

  • Established anti-corruption plan and vigilance plan.
  • Developed an Anti-corruption Code in 2018 and distributed it in April 2019.
  • Set up a system for reporting and handling alerts in early 2019.

Climate Goals & Targets

Long-term Goals:
  • Sciences-Based Target approach to define reduction goals in line with scientific recommendations to limit global warming to 2°C.
Medium-term Goals:
  • 100% Green Globe certification of eligible resorts by 2021.
Short-term Goals:
  • Eliminate single-use plastic products in rooms by 2021.
  • Gradually replace plastic water bottles in restaurants and rooms from 2021 onwards.

Environmental Challenges

  • High percentage of seasonal contracts (62%) due to seasonality of villages.
  • Pressure on the employment market for certain skills in some countries.
  • Need to adapt to an increasingly demanding customer base and relations with investment partners.
  • Data limitations or exclusions for some indicators due to the impact of the Covid-19 crisis on HR team availability.
Mitigation Strategies
  • Continuous recruitment due to high proportion of seasonal employment.
  • Redesigned recruitment portal Clubmedjobs.com in 2015.
  • Developing village portfolio based on geopolitical context.
  • Negotiations in compliance with local laws for village closures.
  • Implementing a reporting tool to gain a more comprehensive view of compensation and benefits systems.

Supply Chain Management

Supplier Audits: Pooled audits through ICS membership; audits of food suppliers through Check Safety First and Cristal.

Responsible Procurement
  • CSR clauses in supplier contracts.
  • Eco-certified products.
  • Fairtrade-accredited food.

Climate-Related Risks & Opportunities

Physical Risks
  • Adverse weather conditions
  • Extreme weather events
  • Coastal erosion
  • Reduced snowfall
Transition Risks
  • Changes in tourist behavior due to air travel costs
  • Growing tensions over food and water resources
Opportunities
  • Development of summer season tourism in mountain regions
  • Development of business between seasons in more northern destinations

Reporting Standards

Frameworks Used: GRI 4, UN SDGs

Certifications: Green Globe, BREEAM, ATR

Third-party Assurance: Independent third-party organization

UN Sustainable Development Goals

  • Goal 8, 12, and 14 (UNWTO)

The CSR policy contributes to several Sustainable Development Goals, particularly objectives 8, 12, and 14 targeted by the UNWTO.

Sustainable Products & Innovation

  • Healthy food offer
  • Eco-certified products

Awards & Recognition

  • Silver level rating from Ecovadis in 2019
  • 16 Green Leaders villages awarded by TripAdvisor in 2019
  • GEO™ eco-certification for Vittel golf courses since 2013

Reporting Period: 2020

Environmental Metrics

Total Carbon Emissions:163,690 tCO2e (2020)
Renewable Energy Share:20% (2020)
Total Energy Consumption:362,013 MWh (2020)
Water Consumption:6,733,000 m3 (2020)
Waste Generated:1.2 kg/THD (2020, 44% coverage)
Carbon Intensity:13.1 kg CO2e per Hotel Day Capacity (2020)

ESG Focus Areas

  • Environment
  • Social
  • Societal
  • Governance

Environmental Achievements

  • 83% of eligible resorts Green Globe eco-certified by the end of 2020.
  • 53 Green Globe eco-certified villages.
  • 16 “Green Leaders” villages awarded by TripAdvisor.
  • Significant reduction in water consumption in 2020 due to resort closures and conservation efforts (-38% vs 2019).
  • Significant reduction in energy consumption in 2020 due to resort closures and efficiency improvements (-36% vs 2019).

Social Achievements

  • Ranked second best employer in France in the Hotels, Tourism and Leisure category by Capital Magazine.
  • GO® retention is satisfactory (half of first-time GO® returned to Club Med in the following two years).
  • Recruited 2,212 seasonal and 337 permanent workers in 2020.
  • Implemented a Quality of Life at Work agreement.

Governance Achievements

  • Developed an anti-corruption programme and code of conduct.
  • Signed the Global Code of Ethics for Tourism and the International Tourism Plastic Pledge.
  • Obtained a Silver level score of 64/100 from Ecovadis in 2021.

Climate Goals & Targets

Long-term Goals:
  • Net-zero emissions
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Eliminate single-use plastic products by 2021.
  • 100% Green Globe certification of eligible resorts by 2022.

Environmental Challenges

  • COVID-19 pandemic severely impacted business, leading to unprecedented crisis and resort closures.
  • Supply chain disruptions.
  • High turnover rate (12% in 2020) due to pandemic-related contract suspensions.
  • Pressure on the employment market for certain skills.
  • Data limitations due to the COVID-19 pandemic.
Mitigation Strategies
  • Implemented the “Safe Together” health protocol, audited and certified by POSICheck.
  • Managed customer relations with reimbursements, credits, and rescheduling of holidays.
  • Adapted services in line with new health and safety standards.
  • Implemented telecommuting and part-time work measures.
  • Continued recruitment efforts despite the difficult context.
  • Developed a new approach to skills development and gain efficiency and impact.

Supply Chain Management

Supplier Audits: Three audits carried out in Peru and Brazil in 2020; ten others audited by other ICS partner companies.

Responsible Procurement
  • CSR clauses included in supplier contracts.
  • ICS (Initiative Clause Sociale) membership.
  • Wood and Seafood Charters.

Climate-Related Risks & Opportunities

Physical Risks
  • Adverse weather conditions
  • Extreme weather events
  • Coastal erosion
Transition Risks
  • Changes in tourist behavior
  • Carbon pricing on flights
Opportunities
  • Development of summer season tourism in mountain regions
  • Development of business between seasons in more northern destinations

Reporting Standards

Frameworks Used: GRI-4, UN Sustainable Development Goals (SDGs)

Certifications: Green Globe, BREEAM, ATR (Agir pour un Tourisme Responsable)

UN Sustainable Development Goals

  • SDG 8, 12, 14

Club Med's CSR policy contributes to several Sustainable Development Goals, and more specifically to objectives 8, 12 and 14 targeted by the UNWTO.

Sustainable Products & Innovation

  • Healthy food offer
  • Eco-certified products

Awards & Recognition

  • French Customer Relation Prize (2014-2018)
  • Moroccan Sustainable Tourism award (2014)
  • Worldwide Hospitality Awards (2015)
  • Ecovadis Silver level (2021)

Reporting Period: 2021

Environmental Metrics

Renewable Energy Share:13%
Carbon Intensity:37.1 kg eCO2 per night sold

ESG Focus Areas

  • Environmental
  • Social
  • Societal
  • Governance

Environmental Achievements

  • Achieved 100% Green Globe certification of eligible resorts by the end of 2021.
  • Phased out single-use plastics in bars, restaurants, and rooms with the “Bye-bye plastic” program.
  • Accelerated local sourcing and the Green Farmers program.

Social Achievements

  • Implemented a proactive approach to cover all seasonal workers in partial activity, securing their jobs.
  • Recruited 16,619 seasonal and 2,347 permanent workers.
  • Signed a new agreement on professional equality and quality of life at work.

Governance Achievements

  • Developed and implemented an anti-corruption program in accordance with the Sapin 2 Law.
  • Updated its risk management policy related to duty of care.
  • Obtained a Gold level score from Ecovadis.

Climate Goals & Targets

Long-term Goals:
  • Net zero emissions
Medium-term Goals:
  • Achieve 30% renewable energy
Short-term Goals:
  • Reduce water consumption
  • Reduce food waste
  • Eliminate single-use plastics

Environmental Challenges

  • The COVID-19 pandemic heavily impacted the first half of 2021, resulting in a loss of €260m in revenue.
  • Supply chain disruptions.
  • Pressure on the employment market for certain skills.
Mitigation Strategies
  • Implemented measures to save on fixed costs.
  • Implemented a proactive approach to cover all seasonal workers in partial activity.
  • Redesigned the recruitment portal, Clubmedjobs.com.

Supply Chain Management

Responsible Procurement
  • CSR clauses in supplier contracts
  • ICS membership
  • Wood and seafood charters

Climate-Related Risks & Opportunities

Physical Risks
  • Adverse weather conditions
  • Extreme weather events
  • Coastal erosion
Transition Risks
  • Changes in tourist behavior
  • Increased energy costs
  • Carbon taxes
Opportunities
  • Development of summer season tourism in mountain regions
  • Development of business between seasons in more northern destinations

Reporting Standards

Frameworks Used: GRI

Certifications: Green Globe, BREEAM, ATR

UN Sustainable Development Goals

  • SDG 8
  • SDG 12
  • SDG 14

Club Med's CSR policy contributes to several Sustainable Development Goals, and more specifically to objectives 8, 12 and 14 targeted by the UNWTO.

Sustainable Products & Innovation

  • Energy recovery systems
  • Bio-disc treatment plants

Awards & Recognition

  • Ecovadis Gold level
  • Company committed to diversity (Capital magazine)

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:170,589 tCO2e/year (Scope 1+2)
Renewable Energy Share:19% of total electricity consumed
Total Energy Consumption:435,113 MWh/year
Water Consumption:5,898,000 m3/year
Waste Generated:1.6 kg/HN (residual waste)
Carbon Intensity:13.4 kg eCO2 per hotel capacity (Scope 1+2)

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Reduced water withdrawals by 16.0% vs. 2019 (Group as a whole), 13.9% outside Asia.
  • Reduced bottle consumption by 20% per Hotel Day (excluding managed villages).
  • 97% of eligible resorts are Green Globe eco-certified.

Social Achievements

  • Recruited more than 10,000 GO®-GE, 95% in villages.
  • Ranked second best employer in France in the Hotels, Tourism and Leisure category by Capital Magazine.
  • Launched the “Match with Us” project to improve recruitment, retention, development, and employee well-being.

Governance Achievements

  • Maintained an Ecovadis score of 68/100 (Gold level).
  • Implemented an anti-corruption program in accordance with the Sapin 2 Law.
  • Established a whistleblowing procedure.

Climate Goals & Targets

Long-term Goals:
  • Net zero emissions (target year not specified).
Medium-term Goals:
  • 50% of resorts actively measuring and reducing food waste by 2025 (100% by 2030).
  • Achieve 100% of resorts with Green Globe certification by 2025.
  • Manage 100% of landscaped areas without chemical pesticides by 2030.
Short-term Goals:
  • Reduce water consumption by 10% in 2022, 25% in 2023, and 50% in 2024 (plastic water bottles).
  • Reduce Scope 1+2 GHG emissions by at least 20% by 2025 vs 2019.
  • Reduce average distance/length of stay by at least 10% by 2025 vs 2019.
  • Reduce weight of meat/hotel days by at least 10% by 2025 vs 2019.

Environmental Challenges

  • Shortage of skilled labor.
  • Rising interest rates and high inflation.
  • Structural rise in CSR expectations and impacts of climate change.
  • Supply chain disruptions.
Mitigation Strategies
  • Developed alternative sourcing strategies (e.g., Agrisud partnership).
  • Implemented a reasonable vigilance plan.
  • Updated risk management policy related to duty of care.
  • Implemented a “Match with Us” project to address employee retention challenges.

Supply Chain Management

Supplier Audits: Audits conducted through ICS membership; performance evaluation and audits of food suppliers.

Responsible Procurement
  • CSR clauses in supplier contracts.
  • Sustainable purchasing charter.
  • Agrisud partnership for local sourcing.

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
  • Rising sea levels
  • Reduced snowfall
  • Heat waves
Transition Risks
  • Regulatory changes
  • Market shifts
  • Reputational risks
Opportunities
  • Development of energy-efficient products and services
  • Development of summer tourism in mountain regions
  • Development of business in more northerly destinations

Reporting Standards

Frameworks Used: GRI, UN SDGs

Certifications: Green Globe, BREEAM, ATR

Third-party Assurance: Independent third-party body

UN Sustainable Development Goals

  • SDG 8, 12, 14

Club Med's CSR policy contributes to several Sustainable Development Goals, particularly objectives 8, 12, and 14 targeted by the UNWTO.

Sustainable Products & Innovation

  • Plant-based menus
  • Sustainable alternatives to single-use plastics

Awards & Recognition

  • Ecovadis Gold rating
  • Capital Magazine ranking as a company committed to diversity

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:71,815 tCO2e (Scope 1+2 market-based)
Renewable Energy Share:21%
Total Energy Consumption:496,426 MWh
Water Consumption:6,170,000 m3
Waste Generated:1.3 kg per HN night (residual waste, 38% of nights)
Carbon Intensity:13.3 kg eCO2 per hotel capacity (Scope 1+2 market-based)

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Reduced water withdrawals by 15.6% (Group) and 19.5% (excluding Asia) from 2019 to 2023.
  • Reduced bottle consumption by 30% per Hotel Day compared with 2019 (excluding managed villages).
  • Removed all single-use straws, cups, plates, cutlery and plastic containers from all resorts (excluding Brazil for cutlery).
  • 86% of eligible resorts are Green Globe certified by the end of 2023.

Social Achievements

  • Ranked best employer in France in the Hotels, Tourism and Leisure category by Capital Magazine in 2023.
  • Recruited more than 10,980 GO®-GE in 2023.
  • Average turnover rate of 10.5% in 2023, lower than before COVID.
  • Launched the “MATCH with Us” project focusing on recruitment, loyalty, learning, management, and HR efficiency.

Governance Achievements

  • Ecovadis rating of 70/100 (Silver level) in 2024, exceeding 93% of companies evaluated.
  • Implemented an anti-corruption program in accordance with the Sapin 2 Law.
  • Updated the risk map covered by the duty of vigilance in 2022.

Climate Goals & Targets

Long-term Goals:
  • Net zero emissions (target year not specified).
Medium-term Goals:
  • Achieve 65% of fresh produce from local sources by 2030.
  • Manage 100% of landscaped areas without chemical pesticides by 2030.
  • Achieve 100% cage-free egg products by 2027.
Short-term Goals:
  • Reduce water consumption; reduce plastic bottle consumption by 50% by 2024.
  • Reduce food waste by 50% by 2030; reduce waste by 30% by 2030.
  • Eco-certify 100% of new resorts and large-scale renovations.

Environmental Challenges

  • Supply chain disruptions due to various crises (Covid-19, war in Ukraine, avian flu).
  • Pressure on the employment market for certain skills.
  • Difficulties in obtaining accurate data from suppliers.
  • Maintaining Green Globe certification in all eligible resorts.
Mitigation Strategies
  • Developed alternative sourcing strategies.
  • Redesigned the Clubmedjobs.com recruitment site.
  • Implemented a special effort with suppliers to obtain accurate data.
  • Continued to deploy Green Globe certification process.

Supply Chain Management

Responsible Procurement
  • CSR clauses included in supplier contracts.
  • Partnership with Agrisud to support local farmers.
  • Seafood Purchasing Charter.

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
  • Rising sea levels
  • Reduced snowfall
  • Landslides
Transition Risks
  • Regulatory changes
  • Market shifts
  • Reputational risks
Opportunities
  • Development of summer season tourism in mountain regions.
  • Development of business between seasons in more northern destinations.

Reporting Standards

Frameworks Used: GRI, UN SDGs

Certifications: Green Globe, BREEAM, ATR

UN Sustainable Development Goals

  • SDG 8, 12, and 14 (UNWTO targeted)

Various initiatives contribute to these goals through local employment, sustainable resource use, and ocean conservation.

Sustainable Products & Innovation

  • Organic baby corners
  • Organic wines
  • Sustainable alternatives to single-use plastics

Awards & Recognition

  • Ecovadis Silver rating
  • ATR label for Discovery Tours
  • Digital HR Team Award (2017)
  • Customer Relations prize (2015, 2016 & 2017)
  • Worldwide Hospitality Awards (2015)
  • Moroccan Responsible Tourism Award (2014)