Orange

Climate Impact & Sustainability Data (2020, 2021)

Reporting Period: 2020

Environmental Metrics

Total Carbon Emissions:1.27 million tons of CO2 (Scopes 1 & 2)

Renewable Energy Share:31% (Scope 2)

Total Energy Consumption:5.5 TWh (Scopes 1 & 2)

ESG Focus Areas

Climate change
Digital inclusion

Environmental Achievements

Reduced CO2 emissions by 2.3% between 2019 and 2020
31% of electricity from renewable sources (Scope 2)
169,000 tonnes of CO2 emissions avoided by using energy from renewable sources
Launched "re" program in France to recycle, return and recondition mobile phones
15.1% collection rate of unwanted mobiles across Europe

Social Achievements

Opened three Orange Digital Centers to promote inclusive digital uses
Launched Tarifa social in Spain, an offer for low-income households
Launched Orange Sanza Touch, an affordable 4G smartphone in Africa
Women account for 36% of the Group’s overall workforce, and 31% of the network of managers and senior executives are women
Employs more than 4,800 people with disabilities in France

Governance Achievements

Completed its first sustainable bond issue for 500 million euros

Climate Goals & Targets

Long-term Goals:

Net Zero Carbon by 2040

Medium-term Goals:

Net savings of 1 billion euros by 2023
Orange Bank to break even in Europe towards the end of 2023
Orange Bank Africa to have nearly 10 million customers by 2023

Short-term Goals:

Reduce CO2 equivalent emissions by 30% by 2025 compared with 2015
Renewable energy to make up more than 50% of electricity used by 2025

Environmental Challenges

Fierce competition, mainly on prices
High level of consolidation among critical suppliers
Constantly increasing demand for connectivity
Shift of ecosystem towards a more open and fragmented model
Risks specific to mobile financial services (money laundering, terrorist financing, fraud, cyberattacks)
Geopolitical, macroeconomic, fiscal and regulatory risks
Risk of service interruption
Risk of inappropriate disclosure or modification of stakeholder data
Potential failure of strategy to develop new growth drivers
Risks to Orange brand image
Vulnerability of technical infrastructure to damage
Various acts of technical fraud
Risks of inappropriate disclosure or modification of personal data
Risks relating to human health and safety
Risks of corruption
Risk of breaching human rights and fundamental freedoms
Physical and transitional risks related to climate change
Difficulty obtaining and retaining necessary skills

Mitigation Strategies

Multi-service operator model with convergent offers
Secure purchasing policies
Co-financing investments and pooling network infrastructure
Robust risk management and internal control systems
Anti-corruption system
Business continuity and crisis management measures
Group security standard
Continuous improvement process in risk management and internal control
Insurance policy
Vigilance plan
Investment in skills development and professional retraining program

Supply Chain Management

Responsible Procurement

CSR clause in 94.5% of contracts
610 action plans carried out following CSR audits

Climate-Related Risks & Opportunities

Physical Risks

Extreme weather events
Damage to infrastructure

Transition Risks

Changes in regulations
Market shifts

Opportunities

Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI, TCFD, SASB

Certifications: ISO 9001 (DACRG)

Third-party Assurance: One of Orange's Statutory Auditors

UN Sustainable Development Goals

SDG 9
SDG 10
SDG 12
SDG 13
SDG 16
SDG 17

Orange's initiatives contribute to these goals through investments in infrastructure, digital inclusion programs, environmental commitments, anti-corruption measures, and partnerships.

Sustainable Products & Innovation

Eco-SIM cards
Livebox 5 (lower carbon footprint)

Reporting Period: 2021