Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainability of products and solutions
• Waste management, particularly electronic waste
• Energy efficiency
• Corporate Social Responsibility
• Diversity and inclusion
• Employee well-being
• Regulatory compliance, transparency and business ethics
• Risk management
• Cybersecurity

Environmental Achievements

• Approximately 50% of IT equipment sales to pharmacies are via renting, and 100% are reused or recycled at the end of their useful life.
• Installation of over 300 photovoltaic self-consumption systems in pharmacies.
• Development of digital transformation projects for clients, particularly in the public sector.
• Sale of cloud services to ANF group companies.
• Installation of low-consumption lighting in pharmacies.
• Reuse and recycling of materials or equipment in the design of new projects.
• Extension of equipment lifespan through after-sales support.
• Exclusive use of low-consumption LEDs in pharmacy equipment.

Social Achievements

• Partnership with Associação Dignidade.
• Collaboration with Siervas de Maria in Spain.
• Monetary collaboration with Amigos de Monkole.
• Partnership with Palhaços Opital.
• Donation of IT equipment to underprivileged institutions.
• Development of a project management application for NGOs.
• Reforestation in Sintra forest.
• Review and dissemination of the Gender Equality Plan.
• Increased representation of women in the Management Committee.
• Promotion of work-life balance for employees.
• Renovation of Beloura offices.
• Program to encourage collaboration and organizational cohesion.
• Proximity and engagement program.
• Executive training program at Católica Business School.
• Annual Excellence Index study.

Governance Achievements

• Creation of a corporate area dedicated to Sustainability.
• Creation of the Legal Department.
• Implementation of the General Regime for Corruption Prevention (RGPC).
• Monitoring of ISO 13485 certification for Medical Devices.
• Monitoring of quality certifications: ISO 9001 and CMMI DEV3.
• Certification of ISO 20000 IT service quality management.
• Renewal of Glintt Global's participation in the Global Compact Network Portugal (GCNP).
• Participation in the "Program accelerator of activities", of the Global Compact Network Portugal.
• Continuation of the integrated risk management policy.
• Renewal of ISO 27001 Certification.
• Implementation of XDR Checkpoint on servers.
• Implementation of Halcion tool.

Climate Goals & Targets

Environmental Challenges

• Potential loss of clients in the Hospitals and Pharmacies Portugal markets due to increased sector competitiveness.
• Delay in technological conversion to the new Hospitals Solutions and Services Platform.
• Limitations in licensing growth in the Hospitals market in Portugal.
• Dependence of Glintt Next on the Portuguese market.
• Difficulty in retaining talent due to the strong dynamics of the IT job market.
• Excessive outsourcing in Glintt Next.
• Generalized price increases affecting profitability.
• Retraction in client decision-making and investment due to the macroeconomic context.
• Increase in interest rates due to inflationary pressures.
• Occurrence of Security and Privacy incidents.

Mitigation Strategies

• Integrated risk management policy
• Actions to address challenges are detailed in the report under section 2.4.6

Supply Chain Management

Responsible Procurement

• Prioritizing technological partners with circular economy practices.

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Renting of IT equipment
• Photovoltaic self-consumption systems
• Cloud services