Climate Change Data

Environmental Metrics

ESG Focus Areas

• Health care quality
• Affordability
• Member experience
• Behavioral health
• Substance abuse prevention
• Addiction and recovery
• Workforce diversity
• Community investment

Environmental Achievements

• Not disclosed

Social Achievements

• Launched the Newark Initiative, resulting in a 20% reduction in inpatient admissions, 24% reduction in ER visits, 25% reduction in specialty visits, and a 35% increase in behavioral health visits among participating members.
• Integrated behavioral health care, identifying members with undiagnosed behavioral health conditions and providing resources for treatment.
• Expanded access to primary care services for the Hispanic community through collaboration with Sanitas Medical Centers.
• Increased spending to treat opioid use disorder by 350 percent between 2013 and 2017.
• Achieved the highest rate of compliance with CDC-recommended opioid dose and duration guidelines among all Blue Cross Blue Shield plans nationally.
• Reduced opioid prescriptions dramatically between 2013 and 2017.
• Horizon BCBSNJ’s commercially insured members filling at least one opioid prescription annually dropped by 28%.
• Sixty-two percent of Horizon BCBSNJ’s commercially insured members’ cumulative opioid use in 2017 was within the CDC-recommended dose and duration guidelines.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Opioid crisis
• High healthcare costs
• Access to care, particularly for underserved communities
• Uncertainty in the healthcare marketplace due to changes in the Affordable Care Act

Mitigation Strategies

• Developed programs to combat the opioid crisis, including education, prevention, detection, treatment, and recovery support initiatives.
• Implemented value-based care programs to improve quality, lower costs, and enhance the patient experience.
• Expanded access to primary care through partnerships with organizations like Sanitas Medical Centers.
• Invested $150 million in customer benefits and $125 million over five years in initiatives to improve behavioral health services, primary care access, and substance abuse prevention.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• OMNIA Health Plans
• Horizon Get Care app
• HealthSphere data services platform

Awards & Recognition

• J.D. Power “Highest Member Satisfaction among Commercial Health Plans in New Jersey, 2 Years in a Row”, Insure.com #1 Recommended Health Insurer