Climate Change Data

Environmental Metrics

Climate Goals & Targets

Environmental Challenges

• Difficult economic situation in Europe affecting franchise openings and consumer purchases.
• Competitive environment with self-administered weight loss systems and other competitors.

Mitigation Strategies

• Consolidating existing markets, especially in Europe, and opening new international geographic markets.
• Maintaining a proactive policy on liquidity risk management.
• Strengthening commercial areas to boost sales.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: EU-IFRS

Environmental Metrics

ESG Focus Areas

• Governance
• Ethics and Transparency
• Risk Management
• Stakeholder Relations (Clients, Shareholders, Franchisees, Employees, Suppliers, Society)
• Human Rights
• Social Impact
• Economic Performance

Social Achievements

• €214,400 allocated to social aid projects (including support for a soup kitchen, drug addiction prevention programs, and inclusive sports events).
• Continued growth of the franchise model, adding 18 new franchised stores.
• 11% increase in the average number of employees compared to 2016.
• 0% workplace accidents in 2017.
• 100% of employees covered by collective bargaining agreements.

Governance Achievements

• Approval of a Corporate Social Responsibility (CSR) policy.
• Establishment of an ethics and compliance channel.
• Implementation of a risk management model.
• Publication of the first Sustainability Report.

Climate Goals & Targets

Environmental Challenges

• High competitiveness in the nutrition and dietetics sector.
• Changing consumer demand and lifestyle patterns.
• Regulatory risks related to product homologation, data protection, opening new centers, and labor legislation.
• Political risks associated with international trade agreements (e.g., Brexit).
• Reputational risks due to public exposure.

Mitigation Strategies

• Active communication with stakeholders.
• Risk management model based on COSO guidelines.
• Monitoring of social media and media comments.
• Compliance with regulations and ethical standards.
• Continuous improvement of services and customer satisfaction.

Supply Chain Management

Responsible Procurement

• Code of Ethics
• Supplier selection criteria based on quality, technical solvency, and compliance with regulations (EFSA, FDA).

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G4

Awards & Recognition

• Among the top 50 franchising companies in the world (Franchise Direct)

Environmental Metrics

ESG Focus Areas

• Ethical
• Social
• Environmental
• Corporate Governance

Environmental Achievements

• Actions for recycling reported in Annex I
• Contribution to Ecoembes (Spain), CONAI and TARI (Italy), Interseroh Organizacja Odzysku Opakowań S.A. (Poland)

Social Achievements

• Increased social aid by 2% in 2018
• Collaboration with various foundations and non-profit organizations
• Maintained position among the top 100 franchisors worldwide for the tenth consecutive year, rising 20 places in the ranking compared to 2017.

Governance Achievements

• Approval of the Corporate Social Responsibility Policy by the Board of Directors
• Implementation of a Risk Management Model
• Establishment of an Ethics and Compliance Channel

Climate Goals & Targets

Environmental Challenges

• High competitiveness in the nutrition and dietetics sector
• Changing consumer demand and lifestyles
• Extensive regulations in different markets
• Political risks (e.g., Brexit)
• Reputational risks
• High employee turnover (102%)

Mitigation Strategies

• Monitoring social media and other media for reputational risks
• Implementation of measures to adapt to the new General Data Protection Regulation (GDPR)
• Improving the risk management system to address competitiveness and transportation strikes
• Analysis of turnover causes and actions to improve employee relations

Supply Chain Management

Responsible Procurement

• Quality of goods and services
• Technical solvency
• Anti-corruption policy
• Periodic controls based on regulations (EFSA, FDA)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards

Third-party Assurance: Third-party assurance provider (name not specified)

Environmental Metrics

ESG Focus Areas

• Business and Corporate Governance
• Social Aspects
• Environmental Issues

Environmental Achievements

• Fostered the use of cloth and paper bags in points of sale, reducing the use of single-use plastic bags.
• Implemented the use of ink cartridges instead of toners in central offices to reduce environmental impact.

Social Achievements

• Donated €205,300 to social projects supporting vulnerable groups.
• Employs 4 people with disabilities.
• Implemented flexible work arrangements in France.

Governance Achievements

• Implemented a risk management model based on COSO guidelines.
• Established an ethics and compliance channel.

Climate Goals & Targets

Environmental Challenges

• High competitiveness in the nutrition and dietetics sector.
• Changing consumer demand and lifestyle patterns.
• Stringent regulations in various markets.
• Political risks, including Brexit uncertainty.
• Reputational risks.

Mitigation Strategies

• Implemented a risk management model to identify and address potential risks.
• Monitors social media and other media for reputational risks.
• Implemented a new time control tool to comply with the new working time control law in Spain.

Supply Chain Management

Responsible Procurement

• Quality of goods and services
• Technical solvency
• Anti-corruption policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Third-party Assurance: Third-party assurance provider (name not specified)

Sustainable Products & Innovation

• Cloth and paper bags

Environmental Metrics

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Climate Goals & Targets

Environmental Challenges

• Elevated competitiveness in the food re-education market due to low barriers to entry.
• Fluctuations in consumer behavior, dietary patterns, and trends.
• Impact of the COVID-19 pandemic.
• Geopolitical situation and inflation impacting energy and raw material costs.

Mitigation Strategies

• Accelerated digitalization strategy with implementation of online sales channel.
• Improved management of social media and communication plans for franchises.
• Enhanced customer loyalty programs.
• Preventive measures to protect employees and customers.
• Implementation of a corporate social responsibility program.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Environmental

Environmental Achievements

• Use of recycled materials in product bags and promotion of more sustainable packaging materials.

Climate Goals & Targets

Environmental Challenges

• Difficult economic context with high inflation impacting consumer spending and profitability.

Mitigation Strategies

• Cost control policies and improvement of sales channels to restore profitability.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IAS 34

Third-party Assurance: Ernst & Young, S.L.