Climate Change Data

Environmental Metrics

ESG Focus Areas

• Economic Responsibility
• Social Responsibility
• Environmental Responsibility

Environmental Achievements

• Recycled 529 tons of stretch wrap, a 20% increase from the previous year.
• Recycled 58,435 tons of cardboard, a 5% increase from the previous year.
• Installed 1,403 HELO lighting systems, reducing energy costs by approximately 34%.
• Energized solar power systems providing 15.44 Megawatts, avoiding 21,095,475 Kilowatt hours of emissions.
• Installed 8,955 Lennox L series HVAC units, using non-CFC refrigerant R410A.
• Installed 758 Variable Frequency Drives (VDF) units, resulting in a reduction of 19,304,655 kwh.

Social Achievements

• Donated more than $156 million in product donations (fiscal year 2013).
• Partnered with Good360, donating over $896 million in products to date.
• Partnered with HealthyWomen.org to provide health information to customers.
• Supported The Head Injury Association.
• Partnered with the National Fish & Wildlife Foundation through reusable shopping bag sales.
• Offered a 20% discount to U.S. Armed Forces personnel on Veteran’s Day.

Governance Achievements

• Established a Code of Conduct for vendors, addressing child labor, involuntary labor, human trafficking, and other ethical concerns.
• Implemented a Social Compliance Audit Program for vendors.
• Adopted a Conflict Minerals Policy in compliance with SEC regulations.

Climate Goals & Targets

Environmental Challenges

• Reducing single-use plastic bag distribution.
• Measuring the actual amount of paper reduction achieved in offices.
• Ensuring vendor compliance with the Code of Conduct.

Mitigation Strategies

• Introduced reusable shopping bags and explored additional alternatives.
• Implemented best practices for reducing copy paper consumption.
• Implemented a Social Compliance Audit Program with third-party audits and corrective action plans.

Supply Chain Management

Responsible Procurement

• Code of Conduct for vendors
• Social Compliance Audit Program
• Conflict Minerals Policy
• Sustainable packaging guidelines

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Products made from sustainable materials (organic cotton, bamboo, recycled materials)
• Energy-saving products (insulated window treatments, shower heads)

Awards & Recognition

• Forbes Global 2000
• Fortune 500
• NRF Top 100 Retailers
• Solar Energy Industries Association (ranked 11th in top 20 for commercial solar capacity)

Environmental Metrics

ESG Focus Areas

• Respect for Human Rights
• CSR Management in the Supply Chain
• Environmental Management

Environmental Achievements

• Reduced total greenhouse gas emissions to 1.27 million t-CO2
• Reduced waste volumes to 37,000 tons
• Improved total energy-derived CO2 emissions per unit activity by 97.8% compared to FY2013
• Improved the total volume of waste generated per unit production by 86% compared to FY2013
• Improved the amount of water received per unit production by 89% compared to FY2013
• Reduced the total amount of chemicals discharged per unit production by 79% compared to FY2013
• Increased reduction of CO2 emissions (Power supply) by 9 million t-CO2
• Increased reduction of CO2 emissions (Power consumption) by 1.86 million t-CO2
• Increased amount of resources saved by 99,800 tons
• Increased amount of recycled resources (recycled plastics) used by 851 tons

Social Achievements

• Held human rights awareness seminars 280 times for around 13,000 participants
• Conducted negotiations and discussions with Toshiba Union
• Conducted a 360-degree survey to 241 executive officers
• Increased percentage of female managers to 4.3%
• Achieved 100% OHSAS 18001 certification for Group companies in Japan (manufacturing)
• Reduced frequency of work-related accidents to 0.12 per million work hours
• Obtained consent for the Toshiba Group Procurement Policy from 96% of suppliers
• Conducted CSR surveys at 6,206 suppliers
• Expenditures for Social Contribution Activities: 2.14 billion yen
• Number of social contribution programs: 1,815

Governance Achievements

• Cancellation of designation as securities on alert
• Restored financial statements to normality
• Provided education for "Standards of Conduct for Toshiba Group" in 24 languages
• Held 1 workplace CSR meeting with 82,000 cumulative participants
• 100% of self-audits conducted at Group companies based on "Anti-Bribery Guidelines" and "Guidelines on Contacts with Competitors"

Climate Goals & Targets

Environmental Challenges

• Climate change and resource depletion
• Potential human rights risks in the supply chain, especially in developing countries
• Maintaining stable labor relations
• Ensuring product quality in expanding overseas operations
• Preventing serious product incidents
• Maintaining customer satisfaction across all business areas
• Strengthening internal control systems and risk management
• Compliance with laws and regulations in diverse global markets
• Managing risks associated with antisocial groups
• Ensuring the safety of Fukushima Daiichi Nuclear Power Station

Mitigation Strategies

• Deepening activities to achieve targets set under the Sixth Environmental Action Plan
• Monitoring human rights risks and implementing due diligence
• Holding labor-management talks in accordance with the Labor Agreement
• Expanding quality awareness training programs globally
• Implementing measures to build a safe and comfortable work environment
• Providing CS training and education for employees
• Formulating and executing the Toshiba Next Plan
• Enforcing global compliance with laws and regulations
• Developing and implementing measures to cut off relations with antisocial groups
• Providing cooperation and support in maintaining the stability of the power station and advancing its decommissioning

Supply Chain Management

Supplier Audits: 6,206 suppliers surveyed

Responsible Procurement

• Toshiba Group Procurement Policy
• RBA Code of Conduct
• UN Global Compact principles
• Conflict Minerals Reporting Template (CMRT)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Sustainability Reporting Standards 2016, UN Global Compact, ISO 26000

Certifications: OHSAS 18001, ISO 14001

UN Sustainable Development Goals

• Goal 1: No Poverty
• Goal 2: Zero Hunger
• Goal 7: Affordable and Clean Energy
• Goal 12: Responsible Consumption and Production
• Goal 13: Climate Action

Initiatives such as food drives, development of renewable energy technologies, and reduction of greenhouse gas emissions contribute to these goals.

Sustainable Products & Innovation

• H2Rex™ pure hydrogen fuel cell system
• H2One™ autonomous hydrogen energy supply system
• Rapeseed oil-immersed transformers
• Universal Smart X EDGE Series heat pump chillers
• GaN power device equipped LED bulb and high power LED floodlight

Awards & Recognition

• Energy Conservation Grand Prize
• Minister of the Environment's Award for Activities to Mitigate Global Warming
• Global Environment Award
• Nikkei Global Environmental Technology Awards
• Japan Society of Refrigerating and Air Conditioning Engineers Technology Award
• Kawasaki Mechanism Certification System
• City of Kawasaki's Low CO2 Kawasaki Brand
• JECA FAIR PRODUCTS AWARD
• 66th Electrical Manufacturers' Technology Award
• H&W news AWARDS
• Ishikawa Prefecture Persons of Merit in Ishikawa Forest Environment
• Iwate Prefecture Wide Southern Prefectural Area Promotion Bureau's Environmental Award
• Eco Action Award
• Excellent Green Logistics Commendation Program
• Niigata Prefecture Excellent Office Award for Environmental Conservation
• Singapore Packaging Agreement Awards
• The Prime Minister's Industry Award
• CSR-DIW Continuous Awards
• Toshiba Corporation Excellence Award
• Japan Semiconductor Corporation Encouragement Award
• JSAI Field Innovation Award
• MIPI Membership Awards
• Top 100 Global Innovators 2017
• Environmental Communication Awards
• Excellent Enterprise Award for Environmental Human Resource Development
• Education Support Grand Prix

Environmental Metrics

ESG Focus Areas

• Sustainable procurement
• Eco-friendly solutions
• Quality of relationship and service
• Environmental impact of our activities and resource management
• Ethical and responsible business conduct
• Promotion of CSR among stakeholders
• Talent management
• Safety at work

Environmental Achievements

• Recovery rate of waste generated on the site was 81%
• Cumulative energy consumption (Gas & Electricity) in 2022 amounts to 28.94 kWh per person and per working day, compared to 33.13 kWh in 2021
• Gas consumption in 2022 is down 19.2% compared to 2021
• Proportion of hybrid, plug-in hybrid or 100% electric company vehicles and service vehicles increased from 12% in 2021 to 18% in 2022

Social Achievements

• EcoVadis gold medal for CSR performance (top 1% in sector)
• Overall customer satisfaction rate of 99.5%
• “Elected Customer Service of the Year” award
• 126 team members (18% of headcount) participated in RAJA Sport activities
• 92/100 score on professional equality index
• 53% of workforce are women, 3% of whom occupy management positions

Governance Achievements

• Updated Human Resources Policy
• Anti-Corruption Compliance Program implemented
• Anti-corruption and competition law training for employees
• Whistleblowing procedure updated

Climate Goals & Targets

Environmental Challenges

• Sustainable Procurement: a purchasing policy that lacks requirements on environmental, quality and economic performance criteria
• Eco-friendly solutions: a product and service offering that does not meet eco-responsibility criteria
• Quality of relationship and service: a deterioration in the quality of customer relations and service
• Environmental impact of our activities: deterioration of the environmental impact
• Ethical and responsible business conduct: corruption, unfair competition
• Social Responsibility: insufficient communication on societal commitment
• Investment in our human resources: poor talent management
• Safety at work: degradation of safety conditions

Mitigation Strategies

• Integrating CSR and ethical criteria into supplier rating, selection, and contracts
• Regularly evaluating suppliers' CSR and ethical practices
• Implementing an energy sobriety plan
• Developing more innovative and eco-friendly products
• Improving the quality of customer relations and service
• Implementing an anti-corruption program
• Investing in employee training and development
• Improving safety conditions at the workplace

Supply Chain Management

Supplier Audits: 0 (2022)

Responsible Procurement

• Sustainable Procurement Policy
• Supplier Code of Conduct
• Supplier Referencing Framework Agreement
• CSR assessment of suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather

Transition Risks

• Regulatory changes on energy consumption and CO2 emissions

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI, UNGC

Certifications: ISO 9001, ISO 14001, EcoVadis

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• 1
• 2
• 3
• 4
• 5
• 7
• 8
• 9
• 10
• 11
• 12
• 13
• 15
• 16
• 17

The report details how various initiatives contribute to these SDGs through the RAJA-Danièle Marcovici Foundation and company operations.

Sustainable Products & Innovation

• Ouatbox textile cushioning plates
• Climaliner isothermal packaging
• Recyclable kraft paper pallet wrap rolls
• Recycled and recyclable paper bubble wrap rolls

Awards & Recognition

• Packaging Oscars (2022)
• Purchasing Trophies gold medal (2022)
• Elected Customer Service of the Year (2022)